J. Johnson

**** * ******** ****** *** ***

Palm Springs, CA 92262

760-***-****

JJohnson ad3gc0@r.postjobfree.com

Professional Summary

Accomplished and energetic with a solid history of achievement in sales and marketing. Motivated leader with strong organizational abilities. Areas of expertise include sales, marketing and customer service.

Service-oriented with over 35 year background in sales. Care competencies include excellent communication and time management skills. Handles tasks with accuracy and efficiency.

Highly trained in sales with strong clinical abilities and a successful career in both retail and wholesales facilities. Proactive and organized with passionate commitment to first-rate customer care.

Skills

• Customer and Personal Service

• Computers and Electronics

• Administration, Management, and Sales

• Personnel and Human Resources

• Quality Control Analyst

• Time Management

• Service Orientation

• Judgment and Decision Making

• Education and Training

Experience

Sales Associate

H & M Palm Springs

March 2018 to May 2022

Learned about H & M while living part time in Malmo, Sweden. Thought it would be a fun place to work and try something new and interesting. Started part time in 2018 and asked to go full time approximately a year later. As I have the ability within my schedule to do that I accepted the opportunity. Also, at H & M full time is not a 40 hour work week. Have enjoyed the experience, but I have been thinking for a while that it’s time to try something new.

Broker/ Owner

California Properties - Palm Springs California 01/2003 – Present

• Complete all sales paperwork for all Real Estate Transaction and related affiliate paperwork, like Loan Documents, Escrow Papers, Title Papers, Notarize necessary documents.

• Use computers for various applications, such as database management or word processing.

• Perform payroll functions, such as monitoring timekeeping information and processing tax calculations.

• Answer telephones and give information to callers needing assistance or getting messages to the appropriate party to assist them further.

• Collect and deposit money into accounts, disburse funds from cash account to pay bills or invoices, keep records of collections and disbursements, and ensure records are balanced.

• Create, mar ntaf n, and enter information into databases.

• Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.

• Operate office equipment, such as fax machines, copiers, phones, and computers. Arrange for repairs when equipment malfunctions and coordinate the flow of information, internally or with other organizers.

• Arrange conferences, meetings, or travel reservations for office personnel

• Open, read, route, and distribute incoming mail or other materials and answer routine letters.

Broker/ Owner

Dualcom Mortgage - Palm Springs CA 12/2008 -12/2013

• Perform payroll functions, such as maintaining timekeeping information and processing tax calculations.

• Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.

• Create, maintain, and enter information into databases.

• Set up and manage per or electronic filing systems, recording information, correspondence, or other materials.

• Operate office equipment, such as fax machines, copiers, phones, and computers. Arrange for repairs when equipment malfunctions and coordinate the flow of information, internally or with other organizers.

• Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.

• Schedule and confirm appointments for clients, customers, or supervisors.

• Handle all loan inquiries to result in closing financing options within the brokered community. Process Loan Documents, Escrow and Title Papers, and Notary needs.

Underwriter

Radian Mortgage Insurance - Anaheim, CA 06/2001 -06/2002

• Decrease value of policy when risk is substandard and specify applicable endorsements or apply rating to ensure safe profitable distribution of risks, using reference materials.

• Decline excessive risk files.

• Approve insurable transactions.

• Examine documents to determine degree of risk from such factors as applicant, financial standing, value, and condition of property.

Regional Manager

Indymac Bank - Pasadena, CA 06/1998 - 06/2001

• Resolve customer complaints regarding sales and service.

• Analyze credit data and financial statements to determine the degree of risk involved in extending credit or lending money.

• Generate financial ratios, using computer programs, to evaluate customers status.

• Manage approximately 100 employees within the Underwriting and Funding Departments.

• Grant exceptions for loans with exceptional ability to repay.

• Second sign for Underwriting staff with lower authority levels.

Additional Information

From travels abroad, specifically Sweden where becoming familiar with H & M. It

seems that great enjoyment would come from shopping at the H & M Store. Now’s time to bring a Sales and Marketing background with extensive years in customer service to an energetic store in Palm Springs where an opportunity of employment can benefit both an individual and help grow a store.

Accomplishments

I’m Currently maintaining a Broker's License from the State of California and have been for the past 25 years. I served on the Palm Springs Board of Realtors for 5 years. And I maintain a Private Pilot's License that started in 2005. Many years in the finance industry while maintaining a Notary Commission.

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