Ahmed Eissa Gouda

*** ***** ******, ** **********, GIZA, EG · +2-012*-***-****

ad3ga6@r.postjobfree.com · LINKEDIN.COM/IN/AHMEDEISSA75 Since 1998, I have been working in the IT field for nearly 25 years, including 8 years in a managerial role. I have a lot of expertise completing projects successfully for many types of data infrastructure. I am adaptable, have a solid technical background, and possess outstanding communication skills in addition to having a thorough grasp of business and commercial operations. I am capable of playing the necessary roles to help all stakeholders collaborate, lead, and achieve the company objectives. EXPERIENCE

Jun. 2023 to Present

Information Technology Manager, Alhayat capital for medical services – Egypt. 1. Supervision of Odoo and Bitrix24 Programs:

- Oversee the implementation, maintenance, and optimization of the Odoo and Bitrix24 programs within the company.

- Collaborate with relevant stakeholders to identify areas for improvement and implement necessary changes.

- Monitor system performance, troubleshoot issues, and coordinate with vendors or IT teams for support when needed.

2. Databases for Doctors, Patients, Medical Analysis Centers, and Radiology Centers:

- Oversee the design, development, and management of databases for doctors, patients, medical analysis centers, and radiology centers.

- Ensure that the databases are secure, accurate, and accessible to authorized personnel.

- Collaborate with relevant stakeholders to gather requirements, define data structures, and implement data governance practices.

3. IT Infrastructure and Systems Management:

- Develop and execute IT infrastructure strategies and plans to support the company's medical services.

- Ensure the availability, reliability, and security of IT systems, networks, and infrastructure.

- Implement and enforce IT policies, procedures, and best practices to maintain data confidentiality, integrity, and compliance.

4. Team Management:

- Lead and manage the IT department, including hiring, training, and supervising staff.

- Foster a positive and collaborative work environment, promoting teamwork and professional development.

- Provide training and resources to employees for effective use of technology. Nov. 2013 to Dec. 2022

Information Technology Manager, BioMed Pharmaceutical Industry – Egypt. 1. Strategic Planning:

- Develop and implement IT strategies aligned with the organization's goals and objectives.

- Collaborate with executive leadership to understand business needs and provide technological solutions.

2. Team Management:

- Lead and manage the IT department, including hiring, training, and supervising staff.

- Foster a positive and collaborative work environment, promoting teamwork and professional development.

- Provide training and resources to employees for effective use of technology. 3. SFE Analyst & CRM system:

- Create and provide sales analysis reports and presentations to top management and marketing managers.

- Gather data from various sources, analyze it, and present key insights and recommendations.

- Ensure reports are accurate, visually appealing, and effectively communicate important information.

4. Infrastructure Management:

- Oversee the design, implementation, and maintenance of the organization's IT infrastructure, including hardware, software, networks, and servers. 5. Security and Compliance:

- Implement and maintain robust cybersecurity measures to protect the organization's data and systems.

- Ensure compliance with relevant regulations and standards in the IT domain. 6. Budgeting and Cost Management:

- Identify potential risks and issues that may impact project delivery and take proactive measures to mitigate them.

- Evaluate and recommend IT investments to improve overall efficiency. Aug. 2008 to Nov. 2014

R&D front desk coordinator, El Sewedy Electrometer – Egypt 1. Handling Sales and Sample Orders:

- Receive sales and sample orders issued by the technical sales office.

- Review the orders for accuracy and completeness.

- Ensure that all necessary information, such as technical specifications and tender documents, are included.

2. Coordinating Between R&D, Sales, and Planning Teams:

- Act as a liaison between the R&D, Sales, and Planning teams.

- Communicate effectively to ensure smooth coordination and information flow between the teams.

- Share relevant information and updates regarding sales and sample orders. 3. Collecting Documents for Planning:

- Gather all necessary documents required for planning the new sales order.

- These documents may include the sales order, technical specifications, tender documents, bill of materials (BOM), and any other relevant information.

- Ensure that the planning team has all the required information to proceed with production planning.

4. Orders Database Handling:

- Create and maintain an orders database to track and manage sales and sample orders.

- Enter order details into the database accurately and promptly.

- Analyze the data in the database to generate reports and forecasts as needed. 5. Archiving and Analyzing Orders:

- Archive completed orders and maintain their status in the database.

- Monitor and track the progress of orders at different stages.

- Perform analysis on order data to identify trends, patterns, and areas for improvement. Mar. 2003 to Aug. 2008

Senior Software Tester, RDI “Research & Development International” - Egypt 1. Test Planning and Strategy:

- Develop and implement comprehensive test plans based on project specifications and requirements.

- Define testing strategies, methodologies, and testing scope for software projects. 2. Test Design and Execution:

- detailed, well-structured test cases and test scripts based on functional and technical specifications.

- Execute test cases manually and/or using automated testing tools to identify software defects and ensure product quality.

3. Automation Testing:

- Lead and contribute to the development of automated testing scripts to enhance testing efficiency.

- Implement and maintain automated testing frameworks, tools, and scripts. 4. Defect Tracking and Reporting:

- Identify, document, and prioritize software defects using defect tracking systems.

- Generate and communicate comprehensive test reports to project stakeholders. 5. Collaboration with Development Teams:

- Collaborate closely with software developers to understand system architecture, design, and functionality.

- Participate in design reviews to provide input on potential quality issues. 6. Performance and Load Testing:

- Conduct performance testing to ensure software applications meet performance requirements.

- Implement and execute load testing scenarios to assess system scalability. 7. Regression Testing:

- Perform regression testing to ensure that new software changes do not adversely impact existing functionality.

- Develop and maintain a regression testing suite. 8. Continuous Improvement:

- Stay current with industry best practices, tools, and methodologies related to software testing.

- Identify opportunities for process improvement and contribute to the continuous improvement of the testing process.

9. Team Leadership and Mentoring:

- Provide guidance and mentorship to junior testing team members.

- Collaborate with cross-functional teams and share testing expertise within the organization. Oct. 1998 to Mar. 2003

SFE Junior (EBM System), Bristol-Myers Squibb Company – Egypt 1. System Administration:

- Assist in the administration of the EBM System, ensuring data accuracy, user access management, and system configuration.

2. User Training and Support:

- Provide training and support to users of the EBM System, including onboarding new team members and conducting periodic training sessions. 3. Data Management:

- Ensure the integrity and accuracy of data within the EBM System.

- Collaborate with relevant teams to maintain and update sales-related information. 4. Reporting and Analysis:

- Generate and analyze reports from the EBM System to assess sales performance, identify trends, and provide insights to the sales team.

5. Process Optimization:

- Collaborate with stakeholders to understand business processes and identify opportunities for improvement in the utilization of the EBM System. 6. Documentation:

- Maintain comprehensive documentation related to the EBM System, including user guides, standard operating procedures, and best practices. 7. Collaboration with IT Teams:

- Liaise with IT teams to address technical issues, coordinate system updates, and implement new features or functionalities.

8. Quality Assurance

- Participate in quality assurance activities to ensure that the EBM System meets performance and functionality requirements.

EDUCATION

May 1998

B.Sc. in information systems

High Institution for Specialized Technology Studies

• Major: information systems

• Grade: Very Good

• Graduation project: Office of universities coordination

• Project grade: Very Good

May 1998

CMMI Certification – 2006

High Institution for Specialized Technology Studies

• Structured Methods For Software testing By QAI From India SKILLS

• Build and Maintain Hardware and Software Budgets.

• Create Disaster Recovery and Back-Up Procedures.

• Develop and Document Work Flow.

• Deploying and Managing Web Based Applications.

• Maintain Technical Data Reports.

• Work Well Independently and Collaboratively

• Implementing and Managing the New ERP Solution.

• Plan, Organize and Control Information Systems.

• Prepare and Manage Disaster Recovery Plan.

• Procurement.

• Quickly Troubleshoot and Resolve Issues.

• Security Monitoring.

• Troubleshooting.

LANGUAGES

• Arabic: Mother Tongue.

• English: Very Good.

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