Lucas Schmidt

***** ******** ***. *. ***********, MN 55437 612-***-**** ad3g9m@r.postjobfree.com Objective: Obtain gainful employment working for a respected company in a position that is challenging and rewarding

Qualifications

Experience and proficiency with:

Microsoft Windows

Microsoft Office Suite

Mac OS

Linux Mint and Ubuntu

Google Docs

Proprietary software with companies such as FedEx, Roto-Rooter and Kasa Capital

● Proficiency in spelling, grammar, mathematics gained through schooling and also customer centric positions such as Roto-Rooter

● Trained in customer service and conflict resolution through years in customer centric positions

● More than three years of computer experience both from schooling and work experience Skilled in:

● Operation and use of personal computers and software

● Good communications in order to provide excellent customer service

● Operation and use of office equipment

Ability to:

● Effectively communicate both orally and in writing with contractors, homeowners, staff, outside agencies, and the general public

● Read and comprehend established plans and procedures

● Work well under pressure and multi-task effectively

● Maintain confidential information, prioritize duties, and work both independently and as a contributing team member

● See, hear, and remember facts and circumstances and properly document them for future reference

● Set priorities and multi-task in a busy office environment

● Communicate effectively, efficiently, and professionally with employees and co-workers in a manner that is easily understandable

EMPLOYMENT HISTORY

Field Supervisor July 11th, 2018 to Present

Roto-Rooter Services Company

Plymouth, MN

Roto-Rooter Services Company is a United States company founded in 1935 which originally specialized in clearing tree roots and other obstructions from sewer lines. Today it employs thousands of plumbers and service technicians throughout the U.S. and Canada who provide plumbing, water cleanup and sewer and drain cleaning services.

● Inspect sanitary sewer and water lines in both commercial and residential settings

● Determine a plan of action for a permanent solution to suit the customer’s needs

● Estimate the costs involved in giving the customer a mutually agreeable solution

● Supervise any work to be done including foreign object retrieval, cleaning, resurfacing, excavation and lining of the pipe

● Handle permits, locating utilities, all official company correspondence and payment from the customer

● Supervise over 50 drain technicians to ensure proper customer service Tug Operator/Package Handler January 15th, 2018-July 9th 2018 FedEx Express

MSP Airport

FedEx Express is a cargo airline based in Memphis, Tennessee. It is the world's largest airline in terms of freight tons flown and the world's ninth largest in terms of fleet size. It is a subsidiary of FedEx Corporation, delivering packages and freight to more than 375 destinations in nearly every country each day.

● Offload planes that bring packages from Memphis and Indianapolis. Offloading included operating a “tug” that towed numerous trailers behind it, each carrying a large canister filled with packages

● Sort the packages via conveyor belts meticulously to make certain of arrival location and time

● Reload the planes for departure to wither Memphis and Indianapolis in an efficient, safe and timely manner

Self Employed September 9th,2011-January 2nd, 2018 Construction/Woodworking/Handyman

Minneapolis, MN

● Assisted in construction of new homes and home improvement projects as an independent contractor

● Designed, estimated and built numerous decks/retaining walls etc.

● Built custom ordered furniture for customers

● Most importantly, I was a stay at home Parent for my two Children Sales Associate/Sales Manager

Kasa Capital

Minneapolis, MN

KASA Capital has leveraged the power of the Web to create a unique group of specialty e-commerce stores. Currently, they own and operate over 30 sites that focus on specific niches.

● Created sales pitch for each product that was used company wide

● Solicited customers for additional higher margin items using our database of existing customers

● Assisted in making crowdcut.com website profitable

● Aided in managing over 30 websites both in sales and customer service

● Assisted in interviewing prospective new hires for sales and customer service positions Education

Bachelor of Science Urban and Regional Studies

Minor in Nonprofit Leadership

Minnesota State University, Mankato

Graduated July 23rd 2012

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