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Customer Service Business Analytics

Location:
Plano, TX
Posted:
February 08, 2024

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Resume:

Vennela Rayi

Plano, Texas, *****;945-***-****; ad3g96@r.postjobfree.com

https://www.linkedin.com/in/vennela-rayi-349b30295/ EDUCATION

The University of Texas at Dallas May,2025

Master of Science, Business Analytics 3.33

Deans’ excellence scholarship

Rajiv Gandhi University of Knowledge and Technologies, Kadapa, AP INDIA May,2023 Bachelor of Technology, Civil Engineering GPA 8.9

PROFESSIONAL EXPERIENCE

Aryadit Solutions, Intern Dec,2022-July 2023

• Developed a resource allocation model for employee’s data, resulting in a 70% reduction in equipment downtime and a 10% increase in workforce efficiency.

• Built a Database with SQL queries that significantly improved the QA process's efficiency and effectiveness by 60%, resulting in higher software quality.

• Provided the staff with top-notch customer service. ACADEMIC PROJECT

School Admissions Decision, Business Analytics with R Sept,2023-Dec 2023

• Created a project proposal with the help of historical data about the admissions procedure for schools.

• Leveraged data analysis techniques from SQL for extraction of the data unveiling valuable insights that escalated data coverage by 40%.

• Manipulation techniques are applied on a school database while examining the operational issue.

• Generated regression models utilizing both linear and logistic regression. ACADEMIC PROJECT

Database design, DBMS Sep,2023-Dec 2023

• Created an automated student database management system that stores student data.

• Emphasized the variety and complexity of SQL, this include SELECT, JOIN, GROUP BY, and WHERE clauses.

• Generated ER diagrams and performed normalization techniques. ORGANIZATION EXPERIENCE

Helping hands organization, Leader Aug 2021-March2023 RGUKT RKV, AP,INDIA

• Raised money and helped our college students who needed medical care of any type.

• Guided 15 students(juniors) by building relationships resulting in 100% participation after learning through student engagement.

• Planted saplings in many rural areas near our college.

• Organized cleaning programs along with collected plastic waste. ADDITIONAL INFORMATION

Skills: Microsoft Excel, MySQL, Analytics with R, Python, tableau Languages: Hindi, Telugu

Tools: Data analytics with R

Eligibility: Eligible to work in the US for internships and full time for up to (non-STEM, choose 12 months; STEM Major, choose 36 months)

Scores: Gmat-770, Toefl-96



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