Shaquana Grant

***- ***-****

ad3g8n@r.postjobfree.com

Charlotte, NC 25262

Dedicated professional with proven performance in management, leadership and communication. Detail-oriented in problem-solving and planning. Ready to make an immediate contribution to your organization.

EXPERIENCE

JOB COORDINATOR

Remedics Restoration/Mitigation

January 2023 - October 2023

Managed and coordinated the various aspects of restorations projects, whether they involve the damage, water damage, mold remediation, or other restoration services.

Answered phones and emails, scheduled and confirmed appointments, input participants data into the company system.

Followed up with customers for quality and completion of schedule workers completed by technician.

Created comprehensive reports detailing progress of projects from start to finish.

LEASING CONSULTANT

Weathersby at Station Circle

October 2022 - January 2023

Responded to potential tenant interest for rental properties in person and via digital platforms showing properties, answered questions and finalized terms of lease

Established tenant expectations for security deposits, procedures for rent and amenities that will be part of the lease

Prepared potential tenants background checks, including reference letters, rental history, income verification and lease application.

Conducted apartment tours and responded to tenant inquiries.

ASSISTANT PROPERTY MANAGER

Watermark Pointe

December 2020 - August 2022

Interacted with property owners, property managers and board members.

Inspected properties for condition compliance and coordinating maintenance updated with contractors.

Handled all invoices and payments from vendors.

Performed financial analysis of properties to ensure profitability.

CUSTOMER SERVICE REPRESENTATIVE

Ameritas Life Insurance Company

January 2018 - December 2020

Set up clients dental, vision and hearing policies for there employees.

Communicated effectively with dental, vision and hearing professionals and insured members.

Followed up on claim re-considerations and review of processed claims.

Reviewed and processed claims to support departmental responsiveness and accuracy standards.

OFFICE MANAGER

DB Investors Group LLC

February 2015 - January 2018

Supervised on office of seven internal employees as well as outside contractors.

Handled phone calls, processed internal paperwork and ordered office supplies.

Handled distribution of checks to employees.

Tracked office expenses and handled the electric and gas accounts for opened properties for the company.

EDUCATION

BACHELOR OF SCIENCE - PARALEGAL STUDIES

La Guardia Community College

Jan 2001

CERTIFICATIONS

NC Working Smart- Soft Skills Training

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