John Palyok

Multi-Unit/General Manager

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Phone Number: 310-***-****

Email : ad3g8a@r.postjobfree.com

Address: **** ***** ****** ***

Castle Rock, CO 80109

PROFESSIONAL EXPERIENCE:

Multi-Unit General Manager

Best Buy, Colorado Springs, CO

May 2005 - Present

Drive over $170M annualized sales with a 5% year-over-year growth.

Provide multi-unit support to the largest Marketplace in the company that makes up over $2B in top line revenue.

Provide in-home/in-store IT products and services to over 60K customers/month.

Hire, train, coach and manage over 150 employees with 17 direct leadership reports.

Create detailed sales and operational plans to penetrate Omni-channel and eCommerce venues and markets.

Lead new and innovative selling strategies, behaviors, and tactics to enhance overall individual contribution and team performance.

Store Manager

Home Depot, Marina Del Rey, CA

May 2002 – April 2005

Profit and loss responsibility $135M home improvement business with over 500 employees and 15 direct reports.

Develop strategic action plans to mitigate loss sales, increase operational efficiency and gain local market share.

Vice President Of Operations & Technical Sales

SchoolPalm.Com, Marina Del Rey, CA

Feb 1999 - May 2002

Launched a strategic start-up business partnership with Symbol Technologies, a world

leader in mobile data management systems and services, in developing an ASP

model that offers wireless Personal Digital Assistant (PDA's) applications to the educational market.

Hired, trained, and managed an 80-member team of software developers, programmers, and sales representatives.

Created the company's first employee hands-on training program and product certification course.

Regional Sales Manager

DataStream Systems, Inc., Chicago, IL

Jun 1997 - Feb 1999

Introduced a new employee compensation plan designed to reduce bonus payout by 15%, increase employee utilization, and stabilize competitiveness within the CMMS market.

Hired, trained, and staffed 15 sales representatives, integrators, and software consultants.

Managed a $5M budget.

Designed a quarterly employee incentive program to reward outstanding consultants based upon customer satisfaction, leadership, attitude, employee utilization, and adaptability to change.

BUSINESS DEVELOPMENT EXPERIENCE:

Federal Emergency Management Agency (FEMA), May-Nov. 1998 - Washington, D.C.

Federal Emergency Management Agency (FEMA), the national federal disaster organization, assembled a core project team to capture the functionality and capabilities of a Computerized Maintenance Management System (CMMS).

Planned, developed, and implemented a $600K CMMS multi-site project designed to meet the federal Y2K-compliance requirements and improve total facility management operations.

Digitron, Inc. Sept-Oct. 1998 - Miamisburg, OH

Digitron and CMI International, Inc., have combined in forming a joint venture, becoming North America’s largest full service producer of automotive exhaust manifolds.

Implemented an immediate action plan to reduce 90% of reactive work causing equipment failure, stock outs, increased labor and productivity costs, and quality control problems.

Conducted personnel interviews and analyzed current business management practices.

Performed a systems interface analysis between an AS400/DBII financial management systems,

and an Enterprise Resource Planning (ERP) system to meet long-term corporate objectives.

ADDITIONAL PROJECTS:

• Apotex Pharmaceutical Co - Toronto, Canada • Pfizer R&D - Groton, CT

• Camen Aerospace - Camen, CT • Phillip Morris Co - Richmond, VA

• Chevron Petroleum & Gas – LaHabra, CA • Eaton Corporation - Auburn, IN

• International Paper - Tuxedo, NY • Vandenberg Airforce Base – CA

SKILL SETS & QUALIFICATIONS:

20+ Years in General/Multi-Unit Management.

20+ Years of professional experience in Leadership, Supply Chain, Marketing, and eCommerce.

20+ Years in role leveraging Salesforce Maintenance and Pipeline Management.

Extensive experience with CRM/CDP.

Experience managing a magnitude of diverse teams and building an inclusive company culture and environment.

Over 19 years of extensive Human Resource background and applications.

Adept in standard marketing metrics, budget analysis, and upper-level reporting.

Highly trained and certified in Performance Management.

Extensive experience in mentoring, coaching, training, and developing leaders.

Devise specific training programs to accelerate behaviors and processes.

Exceptional communication and professional presentation skills.

Profound understanding and application of digital tools and best practices.

Strong organizational and time management skills with the ability to manage multiple projects and deliver a consistently high standards of work, while meeting deadlines.

AFFILIATIONS & ACHIEVEMENTS:

Awarded Division I-AA Football Scholarship to Valparaiso University.

Team Football Captain and All Conference Pioneer League at Valparaiso University.

Member of Theta Chi National Fraternity.

Co-Founder of Students for Responsible Business Organization at Western Illinois University.

Vice President of the American Marketing Association (AMA) at Valparaiso University.

Spokesperson for Best Buy on the Dr. Phil T.V. show “Holiday Gift Giving” theme.

Member of Matrix Jui-Jitsu since 2005.

Member of the Long Beach Archery Club – 2000.

Contestant on the #1 hit CBS T.V. reality show SURVIVOR Vanuatu 2004.

Motivational Leadership speaker touring the Northwest Indiana Middle/High Schools 2005.

EDUCATION:

Master of Business Administration (M.B.A.) - Information Technology

Western Illinois University, Macomb, IL

Bachelor of Science in Business Management – Management & Marketing

Valparaiso University, Valparaiso, IN

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