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Customer Service A Team

Location:
Las Vegas, NV
Posted:
February 08, 2024

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Resume:

Cesar Escoffie

**** **** ***.

Las Vegas, NV ****0

702-***-****

ad3g6a@r.postjobfree.com

Objective

Skills

Experience

To obtain a challenging and growth-oriented position where I can utilize my experience and organizational skills to earn advancement through achievements. Efficient and industrious employee with strong interpersonal, communication and training skills; Able to multitask in a fast paced environment; strong ability to work independently or as part of a team; excellent team building skills; strong organizational skills with attention to detail; vast background in making and serving drinks to patrons, directly or through wait-staff; strong knowledge of the exact proportions and combinations to utilize in making beverages and alcoholic drinks; able to recognize intoxicated patrons and to solve problems or request assistance if required; able to recognize impending lacks of supplies based on volume of business and cover replacements in a timely manner

2013-2023 Tow Truck Operator Las Vegas, NV

Inspecting vehicles to determine whether they are safe to drive or need repairs before transporting. Driving tow trucks to accident scenes to remove wrecked vehicles from the road. Working with insurance companies to file claims and process payments for services provided. Delivering vehicles to storage facilities or dealerships after they have been repaired. 2012-2013 McCalls Grill/Stratosphere Las Vegas, NV Bartender Apprentice

Mix ingredients to prepare cocktails and other drinks. Displayed excellent customer service and cash handling skills. Always checked customers' IDs to make sure they met age requirements for alcohol and tobacco purchase and consumption. Ordered supplies from outside vendors and maintained an inventory of supplies. Maintain bar area clean. Provide and serve a large variety of known alcoholic beverages; combine a wider type of alcoholic beverages by mixing ingredients like water, sugar, liquors, soda, bitters and fruit garnishes; collect and gather cash or tabs in correct amounts. Maintain and re-stock bar.

2008-2012 Morels French Steakhouse & Bistro Las Vegas, NV Bartender/Waiter

Bartender duties included efficiently greet patrons and assist at bar area; combine and prepare flavors for mixture of drinks; organize and store wines and bottled alcoholic beverages in refrigerator, maintain bar area clean including washing glasses and other bar area equipment; maintain strong customer interface, check patrons' identification in order to ensure that they meet minimum age requirements for consumption of alcoholic beverages. Collect money for drinks served. Balance cash receipts. Attempt to limit problems and liability related to customers' excessive drinking by taking steps such as persuading customers to stop drinking, or ordering taxis or other transportation for intoxicated patrons. Clean glasses, utensils, and bar equipment. Take beverage orders from serving staff or directly from patrons. Front-Waiter duties prior to promotion to Bartender included presenting menus to patrons and answer questions about menu items, making recommendations upon request. Describing items on the menu including ingredients used along with how it is prepared, cooked and served, taking food and beverage orders, serving and checking back with customers during the meal for any additional needs along with providing checks and taking payments. Able to work with other restaurant employees to present an enjoyable dining experience to their customers.



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