Post Job Free

Resume

Sign in

Real Estate Customer Service

Location:
Blackwood, NJ
Posted:
February 08, 2024

Contact this candidate

Resume:

INGRID SMITH

Gloucester City, NJ *****

ad3g5g@r.postjobfree.com

570-***-****

With extensive experience in an administrative/leasing/customer service and recruiting positions, with focus primarily in the leasing/real estate field, I am eagerly looking for a career in your company. I will practice my exceptional ability to prioritize, organize, and effectively communicate with all levels of staff proving to be an asset and support the company’s management team & personnel.

SKILLS

Proficient in the following programs:

Windows Applications, QuickBooks, MS Money, Outlook Express, Lotus, Excel, PC Formations, Top Producer, MLS Entry Programs (TREND/FLEX, Bright,Yardi), other various Real Estate & office programs and applications,

HUD & Section 8 recertification, appraisal reports, Fair Housing

Property Management/Leasing, Marketing & Sales Management

Tutoring

Accounts Payable/Receivable & Escrow

Event Planning

WORK

2023-Present - Chart Retrieval Specialist - Episource - Remote

EPIC Core Values: Entrepreneurial, Positive, Integrity, Customer-focused

Manage electronic health records and confidential files for a clinical office with over 400 patients

Check existing data for accuracy and verify demographics, identifying 99% of errors before submission

Implement procedures to improve efficiencies, including an electronic filing system to reduce paper usage by 44%

Maintain a thorough knowledge of compliance to ensure data confidentiality and security

Help with day-to-day administration, including admission and discharge of patients, to maintain efficiency

Travel to provider offices within a 40-mile radius, retrieve paper and electronic medical charts and upload them into our secure system

Adhere to HIPPA guidelines and privacy

2022-Present - Caregiver- Public Partnership LLC - Blackwood, NJ

Weekend caregiver

Assist with daily tasks for client

2021 - Leasing consultant- Willows at Wissahickon - Philadelphia, PA.

Lead tours of the property; show model unit(s) and market amenities to close sales and maintain occupancy

Process rental applications in accordance with policy

Assist in creating marketing collateral detailing the property’s unique features, amenities, size, floor plans, vacancies, rental rates, and current promotions

Track and follow-up with all referrals, walk-ins and phone inquiries

Ensure the application files contain all required documentation

Work with the Property Manager to develop and implement resident programs, including special events and ongoing instructional and recreational activities

Visit comparable properties within the area to maintain market awareness and leverage competitive insights

Comply with company policies and Fair Housing rules and regulations in all prospect and resident interactions

Maintain regular office hours, ensuring adequate coverage on weekends and holidays

Inspect the model unit daily to ensure its prospect-ready

Ensure daily follow-up on all marketing sources

Complete and maintain lease files for each rental, and ensures all files remain compliant with company policy and procedures

Leverage Yardi software throughout the application process



Contact this candidate