INGRID SMITH
Gloucester City, NJ *****
ad3g5g@r.postjobfree.com
With extensive experience in an administrative/leasing/customer service and recruiting positions, with focus primarily in the leasing/real estate field, I am eagerly looking for a career in your company. I will practice my exceptional ability to prioritize, organize, and effectively communicate with all levels of staff proving to be an asset and support the company’s management team & personnel.
SKILLS
Proficient in the following programs:
Windows Applications, QuickBooks, MS Money, Outlook Express, Lotus, Excel, PC Formations, Top Producer, MLS Entry Programs (TREND/FLEX, Bright,Yardi), other various Real Estate & office programs and applications,
HUD & Section 8 recertification, appraisal reports, Fair Housing
Property Management/Leasing, Marketing & Sales Management
Tutoring
Accounts Payable/Receivable & Escrow
Event Planning
WORK
2023-Present - Chart Retrieval Specialist - Episource - Remote
EPIC Core Values: Entrepreneurial, Positive, Integrity, Customer-focused
Manage electronic health records and confidential files for a clinical office with over 400 patients
Check existing data for accuracy and verify demographics, identifying 99% of errors before submission
Implement procedures to improve efficiencies, including an electronic filing system to reduce paper usage by 44%
Maintain a thorough knowledge of compliance to ensure data confidentiality and security
Help with day-to-day administration, including admission and discharge of patients, to maintain efficiency
Travel to provider offices within a 40-mile radius, retrieve paper and electronic medical charts and upload them into our secure system
Adhere to HIPPA guidelines and privacy
2022-Present - Caregiver- Public Partnership LLC - Blackwood, NJ
Weekend caregiver
Assist with daily tasks for client
2021 - Leasing consultant- Willows at Wissahickon - Philadelphia, PA.
Lead tours of the property; show model unit(s) and market amenities to close sales and maintain occupancy
Process rental applications in accordance with policy
Assist in creating marketing collateral detailing the property’s unique features, amenities, size, floor plans, vacancies, rental rates, and current promotions
Track and follow-up with all referrals, walk-ins and phone inquiries
Ensure the application files contain all required documentation
Work with the Property Manager to develop and implement resident programs, including special events and ongoing instructional and recreational activities
Visit comparable properties within the area to maintain market awareness and leverage competitive insights
Comply with company policies and Fair Housing rules and regulations in all prospect and resident interactions
Maintain regular office hours, ensuring adequate coverage on weekends and holidays
Inspect the model unit daily to ensure its prospect-ready
Ensure daily follow-up on all marketing sources
Complete and maintain lease files for each rental, and ensures all files remain compliant with company policy and procedures
Leverage Yardi software throughout the application process