STEVE JOHN

** ***** **. ********, ** *****

732-***-**** ad3g5c@r.postjobfree.com

ENERGETIC PROFESSIONAL

With 30 years of experience as an Auto Body Technician and Manager. Skilled communicator who thrives when connecting with customers and accounts. The ability to thoroughly investigate, analyze and report on issues pertaining to vehicles. Reliable and professional; always completing required work within a timely fashion.

KEY STRENGTHS:

30 Years Automotive Experience Investigating & Evaluating Interpersonal & Communication Skills

Accurately Completing Forms Timely Documentation Managing and Directing Accounts

PROFESSIONAL EXPERIENCE:

B-Tech

Mike’s Auto Body 2012-2018

Inspect vehicles for damage and record findings so that necessary repairs can be made

Maintain a working knowledge of current industry best practices in automotive repair

Conduct extensive diagnostic procedures to determine the sources of customers’ problems and provide accurate repair recommendations

Explain automotive repairs and issues and provide great customer service

Disassemble and reassemble of vehicle; replace radiator condenser, edging, and check vehicles to ensure manufacture status before delivery

A-Tech Manager

Body Works Collision 2004-2010

Assist the collision center estimators with acquiring the required and correct parts for the work-in-process vehicles

Assist in the distribution of parts to the body technician to expedite work flow

Ensure that all parts are charged and linked to the collision management system for billing in the accounting system

Responsible for inspecting each part received for accuracy and damage

Establish and maintain good working relationships with all insurance adjusters, agents, tow companies while negotiating repair costs

Hire, train, motivate, counsel and monitor the performance of all staff.

General auto body repairs

A-Tech

Alpha Collision 2001-2004

General auto body works and collision repairs

Replace quarter panels and radiator supports

Remove and install door skins

EDUCATION:

Carapichiama Senior Comprehensive High School - Trinidad & Tobago

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