YOANNA PARK-HAYNES

St. Louis, MO ***** 314-***-**** ad3g51@r.postjobfree.com

Professional Summary

Accomplished professional with years of experience in the IT recruiting industry, specializing in high-level business development, strategic account management, and operations. Expert in identifying niche markets, driving significant revenue growth, and building strong, long-term client relationships. Demonstrated ability in leading teams to exceptional performance, with a focus on fostering an environment of continuous improvement and excellence. Adept at consultative selling with a proven track record of turning a startup into a market leader. Seeking to leverage extensive expertise to contribute to a forward-thinking organization.

Skills

Account Management & Client Relationship Building

Collaboration with CIOs, CISOs, VPs, VPHR, and Directors

Operational Efficiency & Process Improvement

High-Level Recruiting & Talent Acquisition Strategy

Revenue Growth & Financial Management

Business Development & Market Expansion

Team Leadership & Employee Retention

Niche Market Development & Strategic Market Penetration

Collaborating with and guiding global hiring stakeholders for effective hiring process

Consultative Selling & Solution-Oriented Approach

Training & Continuous Improvement Strategies

Project Management & Program Development

CRM & ERP Systems Expertise

IT Sector Specialization & Technology Trends Awareness

SaaS (Software as a Service) Knowledge

SaiS (Sales as a Service) Expertise

Full lifecycle recruiting

Selected Accomplishments

Expertise in High-Level Recruiting: Demonstrated high proficiency in creating and maintaining a niche market in top IT talent, adeptly filling specialized roles and driving industry-specific recruitment strategies.

Business Development Acumen: Proven track record in expanding business operations into various technology sectors, significantly increasing revenue from $325,000 to $6.4 million, showcasing strategic growth and market penetration skills.

Strategic Account Management: Successfully managed and grew high-value accounts, maintaining a healthy annual revenue with a lean team, and establishing repeat business through exceptional client relationships and service.

Operational Excellence: As Director of Operations, effectively improved team efficiency and productivity through process improvements and continuous training, contributing to the company's steady growth.

Team Building and Leadership: Led and nurtured a team with an impressive average tenure of 17 years, highlighting strong leadership, employee engagement, and team development capabilities.

Consultative Selling Approach: Leveraged consultative selling techniques in building a startup into a market leader, adeptly understanding client needs and offering tailored solutions, resulting in a substantial increase in initial sales and sustained business growth.

Work History

President/Proprietor/Recruiter/Account Manager – Staffing Resources, dba FAST 2016 to 2022

Spearheaded the establishment and growth of Staffing Resources, specializing in high-demand IT talent recruitment.

Pioneered project-based consulting and staff augmentation services, catering to diverse client needs.

Successfully sustained a robust annual revenue of $6.4 million, showcasing exceptional business acumen.

Expertly managed a lean team structure, achieving remarkable results with only 2 internal employees.

Cultivated and retained a dedicated workforce, with an average employee tenure of 17 years.

Demonstrated adeptness in identifying and securing niche markets within the IT sector, driving company growth.

Implemented innovative recruitment strategies, significantly enhancing the quality and reach of talent acquisition.

Maintained strong, long-term relationships with clients and employees, underpinning the company's stability and reputation.

President/Recruiter/Account Manager – Staffing Resources, dba FAST 2009 to 2016

Expanded business operations into diverse technology sectors such as Cloud/DevOps, CRM, ERP, and UI/UX.

Drove the company's growth in Infrastructure, Software Development, and Project/Program Management areas.

Focused on building a respected brand known for delivering laser-focused, high-performing consultants.

Established a strong foundation of repeat business with dedicated clients, ensuring consistent growth.

Developed a robust pipeline of new business predominantly through client and candidate referrals.

Implemented a highly selective process for both clients and candidates, ensuring quality and fit.

As Director of Operations, streamlined company processes for enhanced efficiency and productivity.

Fostered a culture of excellence in recruitment and account management, leading to sustained business success.

Previous Work History

Director of Operations/Recruiter/Account Manager – Staffing Resources, dba FAST – 2003 to 2009

Recruiter/Account Manager – Staffing Resources, dba FAST – 2002 to 2003

Food & Beverage Front of House Manager – Champaign Country Club, Urbana, IL – 1991 to 1998

Food & Beverage Front of House Manager – Jumer’s, Urbana, IL

Food & Beverage General Manager – Ruby Tuesday

Education

University of Illinois at Urbana-Champaign

Bachelor of Science in Biology

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