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Customer Service Front End

Location:
Boise, ID
Posted:
February 08, 2024

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Resume:

Republic Parking

Boise Airport

March / ****

March 2020 furloughed COVID-19

(Recalled May / 2021)

Shuttle Manager

CCMC Property Management

Jan 2018 - May 2018

Entry Gate Security

Check all non residents into the property and make sure they are approved to be on property.

Keep updated reports during the shift. Report all suspicious activity. Keep a daily log of all the vendors and guests that arrive on property.Maintain above standard customer service for all residents guests and vendors. Walmart Super Center

September - 2015 - Jan 2018

4435 W Anthem Way

Phoenix Arizona 85086

Front-End Manager

Supported all management by making sure tasks are completed in a timely manner. Manage all general merchandising departments.

WORK EXPERIENCE

US security Associates

Advance Security (DBA)

June 2015 - September 2015

Working security for UPS Skyharbor airport

Monitor entry and exit from facility. Using MEG and WAND. Signing in guests and vendors.TSA background check and airport security credentials. Signal 88 Security supervisor.

Aug. 2014- June 2015

Mobile security supervisor for a crew of drivers.

Monitor GPS and support field Security Officers.

Maintain customer service standards for all Clients. Use mobile computer equipment to monitor staff and monitor overtime. HSS SECURITY INC.PhoenixAZ

Security Officer November 2013 - Aug 2014

2810 S 24th st.

Phoenix AZ 85034

Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises. Write reports of daily activities and irregularities such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences. Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons.

Answer alarms and investigate disturbances.

Patrol industrial or commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates.

Escort or drive motor vehicle to transport individuals to specified locations or to provide personal protection.

Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises. Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons.

PRO EM SECURITY PHOENIX AZ Oct 2005 - January 2015 Part time security and special events officer.

Work Security for all ASU football home games.

Work Pro golfer security for Phoenix Pro golf tournament in Scottsdale AZ.

Worked private events.

ANTHEM COMMUNITY CENTER AnthemAZ

Customer Service Manager October 2005 - November 2013 Establish and oversee administrative procedures to meet objectives set by boards of directors or senior management.

Direct activities of professional and technical staff members and volunteers. Plan and administer budgets for programs, equipment and support services. Implement and evaluate staff, volunteer, or community training programs. Responsible for scheduling and hiring 25 team members in Community center . Responsible for security staff to provide safety and security in a 63 acre park. Reported and recorded daily Community center cash and credit card deposits. Handled all petty cash transactions for Community center manage staff. GRINSTEAD GROUP. Louisville KY

manager May 1995 - October 2005

Review operational records and reports to project sales and determine profitability.

Monitor customer preferences to determine focus of sales efforts. Prepare budgets and approve budget expenditures.

Confer with potential customers regarding equipment needs and advise customers on types of equipment to purchase.

Direct, coordinate, and review activities in sales and service accounting and recordkeeping, and in receiving and shipping operations. Represent company at trade association meetings to promote products. Monitor customer preferences to determine focus of sales efforts. Prepare budgets and approve budget expenditures.

Confer with potential customers regarding equipment needs and advise customers on types of equipment to purchase.

Determine price schedules and discount rates.

Resolve customer complaints regarding sales and service. JACKSHAW PONTIACLakewoodOH

Auto refinisher May 1975 - May 1995

Remove grease, dirt, paint, or rust from vehicle surfaces in preparation for paint application, using abrasives, solvents, brushes, blowtorches, washing tanks, or sandblasters.

Remove accessories from vehicles, such as chrome or mirrors, and mask other surfaces with tape or paper in order to protect them from paint. Apply rust-resistant undercoats and caulk and seal seams. Select the correct spray gun system for the material being applied. Apply primer over any repairs made to vehicle surfaces. Adjust controls on infrared ovens, heat lamps, portable ventilators, or exhaust units to speed the drying of vehicles between coats. Fill small dents or scratches with body fillers and smooth surfaces to prepare vehicles for painting.

Apply designs, lettering, or other identifying or decorative items to finished products, using paint brushes or paint sprayers.

Buff and wax the finished paintwork.

Lay out logos, symbols, or designs on painted surfaces, according to blueprint specifications, using measuring instruments, stencils, or patterns. Verify paint consistency, using a viscosity meter. Select the correct spray gun system for the material being applied. Review damage reports, prepare or review repair cost estimates, and plan work to be performed.

Sand body areas to be painted and cover bumpers, windows, and trim with masking tape or paper to protect them from the paint.

File, grind, sand and smooth filled or repaired surfaces, using power tools and hand tools. To

Mix polyester resins and hardeners to be used in restoring damaged areas. Clean work areas, using air hoses, to remove damaged material and discarded fiberglass strips used in repair procedures.



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