AKUGIZIBWE SAMUEL BAHWAYO

CURRICULUM VITAE

PERSONAL INFORMATION

SURNAME : AKUGIZIBWE

OTHER NAMES : SAMUEL BAHWAYO

CONTACT : +1-267-***-****

EMAIL : ad3g4h@r.postjobfree.com

CAREER OBJECTIVE:

To exhibit professionalism and achieve the highest possible standard of ethical conduct to consumers of various services and institutions I represent.

EDUCATIONAL BACKGROUND

Bachelor of Commerce (Marketing)

Makerere University (2000 -2005)

My work experience

My 10 years work experience has been in the field of sales, marketing and Customer care in United States, East African region specifically Uganda, and other parts of the world. I have experience in management, Care giving, Public relations, product packaging and distribution my detailed experience in different capacities is stipulated below.

June 2007 to July 2015: General Manager and Marketing Manager, Mpanga Tea Factory Ltd and Uganda Tea Development Agency

Work summary

In this role, I have been responsible for local and international market for tea sales and distribution, Media and public relations officer. Overseeing general operations of factory departmentsand linking management with Board of directors. Among other responsibilities was finance mobilization and Budgeting.

Responsibilities / Tasks

Achieving weekly, monthly targets.

Gathering market intelligence with maximum confidentiality, tact and feeding it to department for further brand improvement.

Responding to all sales inquiries whether online, by phone or any other communication means.

Developing promotional messages and materials for the brand.

Making accurate periodical sales reports and proper documentation to finance department.

Securing, monitoring and maintaining sufficient stocks for sales and distribution.

Establishing and maintaining active customer database.

Achievements

Undertaking business missions to promote awareness of the tea brand among consumers and retail outlets thereby establishing a market share for the finished teas.

Participated in aggressive promotions through disseminating information to Senior and Corporate Executives in business, industrial, labour, education and government organizations which led to an increase in sales volumes.

Developed and carefully monitored promotional messages and materials for the Brand on the Radio and Print media.

Collected market intelligence necessary for market penetration and brand improvement.

Identified and trained potential distributors within geographical regions of Uganda hence increasing on sales volumes and expansion of human resource.

Aug 2021 –Oct 2021: Aid Worker, Xator Corp and TAD PGS,Inc – Camden ( New Jersey)

Responsibilities/ Tasks

Providing humanitarian support to Afghan refugees by maintaining their cultural and socio-economic characteristics.

Assure security of Afghan refugees placed in US government temporary housing facility

Maintain confidentiality and privacy standards of service – partner protected health information

Providing administrative support when needed

Escorting individuals to and from designated areas

Observe and oversee designated individuals safety at all times

Communicate regularly with immediate supervisor about needs and potential problems in the assigned area

Work closely with facility staff and case workers as appropriate to ensure the administration of all physical facilities

Checking in individuals, property and monitor hallways

Complete other job-related duties as assigned by supervisor

Feb 2017 – to date: Residential Aide and Care Giver, Waverly Care- Glydwyne (PA)

Responsibilities/Tasks

Providing support to adults with developmental and physically disabilities.

Providing care and other daily living activities

Managing a home and assisting health care professionals in residential

Assistance with walking and other recommended exercises

Drive and execute errands plus making appointments

Companionship and escort

Medical (meds)reminder

Phone, email, mail correspondence/communication on behalf of client

July 2021- to date: Target Distribution center- Logan township ( New jersey)

Responsibilities/tasks

Ensure Safety policies and procedures in a working warehouse environment

Ensure accurate processing of merchandise to our stores

Work safely, quickly and efficiently to handle freight and move inventory throughout the warehouse

Engage in problem solving to support continuous improvement

Maintain positive and respectful attitude while working independently and in a team environment

April 2017- Nov 2019: Amazon Associate, Florence-New jersey

Providing training and support to new hires

Providing refresher training to existing staff on policies and standards

Managing and supervising associates and resolving especially onsite conflicts.

Assisting the Panel on reviewing associates’ appeals.

April 2020- Oct 2020: Flat mail sorter, Pitney Bowes, Levittown-PA

Training new hires on flat mail and parcel machines

Scanning and arranging mail

Palletizing already sorted mail

Machine operator and jam clear

Feb 2002 – June 2007: Research and Marketing Assistant – TIG Marketing Consult

Responsibilities /Tasks

Designing marketing and communication strategies for Partner organizations.

Customer Care Training of staff in partner organizations named above.

Drafting Market Surveys and intelligence tools.

Conducting research in various Institutions and communities up to household level.

Accomplishments

Training staff of the above organizations in customer care so that they are able to implement the marketing and communication strategies that we had developed.

Other Trainings Received

Holistic Brand Management – September 2009

Customer Care and Client Handling – March 2009

Supervisory Skills Enhancement – July 2008

Physical Education Dec 2000

Languages (spoken and written)

English, Kiswahili, Great lakes region languages (East Africa) and Basic sign language.

Computer skills

Proficiency in MS Word, Excel, PowerPoint, Internet

Others

Valid Driver’s License and Reliable transport

Referees

Mr. Sherman Mwembo - 215-***-****

Mrs. Ruth kalule -267-***-****

DECLARATION:

I do solemnly declare that all the information given above is true to the best of my knowledge.

Akugizibwe Samuel Bahwayo

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