CARISSA D. GLENN

**** ********* ***** *******, **. 30035

ad3g4d@r.postjobfree.com 678-***-**** (c)

HIGHLIGHTS OF QUALIFICATIONS

•Highly organized, with great attention to detail and follow-through

•Professional in appearance and strong work ethic

•Ability to detect and prevent fraud in banking transactions and take appropriate action to prevent loss

•Ability to manage multiple tasks with attention to detail

•Exceptional leadership, training, and motivating skills

•Flexible, creative approach; able and willing to quickly learn new things

•Excellent social and verbal communication abilities

•Experience communicating and building relationships with customers with various backgrounds and cultures

•Excellent problem-solver and able to offer solutions to customers for various issues EMPLOYMENT

Broad-Path: Talent Acquisition Specialist (Recruiter) ~ September 2021~ Present Started with BroadPath on a seasonal project with Humana: (Sept 2021-Dec 2021) Skills include selling medicare insurance plans to Humana customers, assessing each customer and finding the best plan that fits their needs. I was asked to help with the recruiting efforts for the upcoming AEP season. I was promoted to a permanent full time recruiting position with TA team. I source candidates through multiple platforms. Set up interviews and interview potential candidates. After vetting the candidates, I determine which project their skills closely align with and determine pay to offer. I send offer letter and help with on boarding process when necessary. I communicate effectively with different departments to facilitate the hiring process. Wells Fargo: Teller May 2018 ~ September 2021

Skills include assisting May store and service managers in day to day operations, informing clients about bank products that could meet their needs and referring them to financial specialists and assisting tellers with out-of-balance reconciliations ensuring appropriate corrections are made. I would participate in community events to network alongside other managers and regional supervisors. I received STAR recognition for outstanding customer service and leadership. I was captain of team recognition in huddles every Friday. I assisted SM with observations and on the spot coaching of other team members. Practiced risk management by examining checks for identification and endorsement and identifying red flags to detect fraud and prevent losses to the bank.

Grady Memorial Hospital: Clinical Assistant (Pool) March 2015 ~ April 2019

Skills that I practiced during my tenure are but not limited to inpatient and outpatient care and triage. Rounding cleaning and stocking exam rooms with needed supplies. Taking and receiving report, charting, using EPIC, patient transport, wound dressing, drawing blood, preparing sterile trays for doctors to preform various outpatient procedures. Communicated effective with my peers and providers everyday to aide in providing the best care to all patients. I worked every clinic and every floor of the hospital including ICU and ER. Advocated for patients who needed help.

Home Health: Patient Care Technician

May 2011- April 2015

Skills that I practiced while in home health are but not limited to administering medications, retrieving and recording vitals, cleaning and transporting, checking blood sugar when needed, recording input output, housekeeping and emptying colostomy bags and bathing. Preparing meals and running errands.

EDUCATION:

Georgia Military College: Pre-Nursing~ Associates in Science Everest Institute: Medical Assisting

Newton High School: High School Graduate ~ High School Diploma