Ieshania

Hamilton

Customer

Support

Specialist

Ieshania Hamilton-Wheeler

Inglewood, CA 90303

424-***-****

ad3g3f@r.postjobfree.com

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Skills

●Excellent organizational skills with high attention to detail

● Vibrant personality; optimistic with great sense of humor

● Fast learner with a dedication to conflict resolution

● Excellent rapport building skills

● High integrity, courteous and ethical

●Analytical thinking

●Eloquent and articulate verbal and written communication skills with outstanding listening capabilities.

●Ability to work with minimum supervision

●Professional, proactive and self-motivated with an ability to take direction

●Proficient in Microsoft Office including Word, Excel, and Outlook.

●Ability to type (keyboard) 45 WPM.

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Experience

Ubereats/ Delivery Driver

NOVEMBER 2021 - DECEMBER 2023, LOS ANGELES, CA

● As an essential worker, I am responsible for ensuring the safe and secure delivery of every single client's order.

● Checked food products against recorded orders to verify order accuracy and promote positive customer experiences.

●Followed routes and time schedules to consistently meet customer delivery targets.

●Handled delivery orders, communication and navigation via smartphone app.

Contemporary Services Corp / Event Security Staff

JUNE 2022 - DECEMBER 2023, LOS ANGELES, CA

●Used good interpersonal skills and conflict management abilities to resolve routine guest-related concerns.

● Event Security: Guest security screening, operated magnetometers and venue roamer security.

●Ushering/Crowd Management: Direct guests to their seats/suites, crowd flow control.

●Monitored guests from within crowds to quickly respond to situations.

South Gate Chamber of Commerce / Administrative Assistant

JANUARY 2021 - SEPTEMBER 2021, SOUTH GATE, CA

●Served as an effective gatekeeper: limit interruptions, minimize unnecessary interactions with the executive and maximize productivity.

●Prepared well-researched and accurate documents.

●Managed and coordinated complex calendars and logistics for travel and on-site meetings.

●Implemented new office procedures to increase productivity and eliminate task duplication.

●Scheduled and set-up meetings and conference calls, prepared agendas and documented minutes.

●Drafted and edited correspondence, reports and presentations for senior business leaders.

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Education

West Hollywood CDS / Diploma

JUNE 2005, WEST HOLLYWOOD, CA

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