Post Job Free

Resume

Sign in

Customer Experience Social Media

Location:
Dalton, GA
Posted:
February 08, 2024

Contact this candidate

Resume:

Amanda Shelnutt

Dalton, GA *****

ad3g14@r.postjobfree.com

+1-803-***-****

To find a long-term opportunity that utilizes my background, knowledge, skills, and abilities acquired from past experiences while working in a fun, structured, and healthy environment. Work Experience

Catering and Marketing Director

Moe's Southwest Grill

April 2022 to Present

• Serve Safe Certified.

• In charge of all catering sales.

• In charge of guest interactions and retaining great customer experience surveys.

• Helping to create partnerships within the community.

• In charge of all social media relations.

Hospitality/Catering Director

Chick-fil-a Dalton Mall - Dalton, GA

December 2019 to March 2022

· Serve Safe Certified.

· In charge of all catering sales.

· in charge of guest interactions and retaining great customer experience surveys.

· helping to increase our guest retention rate/overall satisfaction. Key Manager/togo Coordinator

Outback Steakhouse - Pineville, NC

October 2013 to July 2019

· Certified in training all areas in FOH.

· Oversaw all FOH Employees.

· Planned and organized monthly contests, new LTO’s, and staff outings.

· Handled all money at the end of each shift, as well as assisted in monthly inventories.

· Effectively handled a very high volume Togo area, with many inbound calls and customer interactions.

· Greeted each guest with friendly and prompt service while always applying the Residential Counselor

Loray Girls' Home, Inc. - Gaston County, NC

December 2014 to December 2014

· Mentored to troubled youth living in a Foster Care setting.

· Provided one on one counseling.

· Provided 24 hours of care to the youth, while making sure all of their needs both physical and emotional were met.

Education

Master's degree in Addiction Counseling

Grand Canyon University - Arizona

February 2023 to Present

BACHELOR OF ARTS in PSYCHOLOGY

WINTHROP UNIVERSITY - Rock Hill, SC

August 2009 to May 2012

ASSOCIATE in ARTS

SPARTANBURG METHODIST COLLEGE - Spartanburg, SC

August 2005 to May 2007

A.A. in General studies

Junior College

Skills

• Organized

• Punctual

• Detail-Oriented

• Excellent Customer Service Skills

• Productive

• Determined

• Courteous Demeanor

• Catering

• Food Preparation

• Mentoring

• Kitchen Management Experience

• Restaurant Management

• Event Planning

• Supervising Experience

• POS

• Individual / Group Counseling

• Food Service

• Microsoft Office

• Interviewing

• Food Safety

• Serving Experience

• Bartending

• Microsoft Word

• Social Media Management

• Patient monitoring

Certifications and Licenses

ServSafe

Food Safety Certification

CADC



Contact this candidate