*** *. ***** ****** ******** Park, New Jersey ****3 856-***-**** ad3fzl@r.postjobfree.com

CHERYL MCGINNIS

OBJECTIVE

I am an experienced legal assistant, customer service expert and go-to problem solver with strong interpersonal conflict resolution skills. I thrive in a high-paced environment and adeptly handle a multiple line phone while maintaining a professional demeanor. I consistently exceed expectations and am routinely recognized for keen attention to detail and extraordinary work ethic.

EXPERIENCE

Legal Secretary 8/2021 – 1/2024 The Law Offices of Lynda L. Hinkle – Turnersville, NJ 856-***-**** Involved in drafting legal documents and correspondence Responsible for assisting clients

Respond to emails and postal mail

Maintain and organize confidential files

Manage incoming and outgoing phone calls

Manage calendar of all appointments and court appearances Lead Copy Associate 1/2019 – 7/2021 The MCS Group, Inc. – Haddonfield, NJ 856-***-**** Sort and deliver mail and interoffice memoranda throughout the day Voluminous copy, scan and print jobs

Data Entry

Customer Service Associate 5/2014 – 1/2019 Kohl’s Dept. Store – Cherry Hill, NJ 856-***-**** Successful associate at the customer service department ensuring a positive and compelling customer experience Reinforce point of sale/customer service standards Diligently work on my tasks and workflow

Settle daily cash/check transactions

Legal Secretary 4/1995 – 10/2011 Angelini, Viniar & Freedman, LLP – Woodbury, NJ 856-***-**** Involved in drafting legal documents and correspondence Responsible for assisting clients

Respond to emails and postal mail

Maintain and organize confidential files

Manage incoming and outgoing phone calls

Manage diary of all appointments and court appearances for two attorneys SKILLS & ABILITIES

Working knowledge of Microsoft Office products and Internet Search Software Working knowledge of computer hardware, software, printers, scanners, and fax machines Excellent written, verbal, and interpersonal communications Ability to multi-task in a high-paced environment

Customer service expert with sound judgment and an ability to resolve concerns and questions efficiently, tactfully, and diplomatically

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