Patient Care Customer Service
Resume:
Christina Keffer
Moscow, ID *****
**********@*****.***
Willing to relocate to: Moscow, ID - Orofino, ID
Authorized to work in the US for any employer
Work Experience
Certified Dialysis Technician
Fresenius Medical Care - Moscow, ID
August 2019 to December 2023
PROFESSIONAL SUMMARY
Christina KEFFER Enthusiastic CHT motivated to work with patients, families and care teams in the most efficient and effective manner. Friendly, adaptable and collaborative professional able to devise satisfying solutions to complex problems. Practiced at assisting clinical and Highly organized and professional in diverse routine. and complex situations. Able to set up and operate equipment, collect histories and provide comfort to patients. Dedicated and meticulous CHT professional bringing more than 12+ years experience readying patients for invasive and non- invasive tests and procedures. Well-versed
in managing supplies, fields and aseptic techniques. Proficient in HIPPA, facility and CHT standards and competent in operating in high-volume, high-stress settings. Proficient and caring Nursing team member offering over 5 years of patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds. Experienced Certified Nursing Assistant with good knowledge and understanding of development factors specific to adult and geriatric residents. Ambitious Certified Nursing Assistant with extensive experience in patient care and hospital administrative functions. Strong communication skills combined with ability to evaluate and advocate for patient needs. Proven history of cultivating strong patient rapport to provide exceptional care and patient education. Well-qualified Healthcare professional adept at managing specimens, assisting with mobility and responding to emergencies. Excellent relationship-building, prioritization and time management skills. Certified in CHT Efficient and reliable Certified dialysis technician with 12+ years in healthcare. Skilled in assisting with technical nursing treatments, supporting diagnostic procedures and accurately charting patient records. Proactive worker committed to helping RN provide top-notch patient care. Skilled at dialysis treatments with pts in end stage kidney failure. Fantastic attention to detail and multitasking abilities.
Education
GED in customer service and teamwork
answered questions and Clackamas Community College - Oregon City, OR Skills
• Data collection
• Dialysis
• Laboratory
• Progress
• Aseptic
• Customer service
• Collection
• Sterile
• Training
• Operations
• Aseptic Technique
• Patient Care
• Vital signs
• Training & development
• Data collection
• HIPAA
• Nursing
Certifications and Licenses
CHT
January 2017 to January 2026
CPR Certification
January 2000 to September 2025
Additional Information
SKILLS WORK HISTORY
• High level of autonomy Lewis-Clark Kidney Center - CHT
• Patient services Lewiston, ID • 06/2016 - 07/2019
• Mobility assistance aptitude
• Worked with RN to resolve PT dialysis problems, improve operations
• Culturally-competent care
and provide exceptional customer service.
• Medical laboratory procedures
• Devoted special emphasis to punctuality and worked to maintain
• Professional bedside manner
outstanding attendance record, consistently arriving to work ready
• Progress reporting
to start immediately.
• Communications
• Maintained aseptic and unobstructed field throughout machine set
• Patient evaluaton competency
up and dialysis procedures.
• EMR competency
• Gathered, charted and analyzed patient history data and discussed
• Data collection and management
key points with clinicians.
• Seasoned in medical clinical proc
• Offered immediate assistance in emergency and routine paging edures
situations to evaluate needs and deliver care.
• Supervisory training
• Obtained biological specimens for ordered tests and prepared for laboratory transport.
• Collected, evaluated and set up both sterile and non-sterile surgical
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