Customer Service United States
Resume:
Margaret Lovvorn
Customer Service and related duties
Titus, Alabama, United States
ad3fx1@r.postjobfree.com
WORK EXPERIENCE
April 2016-October 2016
Customer Service and related duties
Montgomery Job Corps
Montgomery, Alabama, United States
• Professional with 15 years experience in Customer Service and related duties. Proficient in all Microsoft Office applications and other proprietary data entry and ERP software. Montgomery Job Corps. 4/16 to 10/16
Purchasing Assistant/Property Coordinator
• Created PO's and kept PO Log
• Handled Customer Service issues
• Ordered Supplies
• Monitored and reconciled Inventory
• Used Costpoint software
June 2009-November 2015
Customer Service Representative
DH Distributing
Montgomery, Alabama, United States
• Handled phone reception and customer service
• Ordered inventory and reconciled daily product requirements
• Managed Accounts Payable and Receivables including collections
• Invoiced customers and issued credits as appropriate
• Coordinated state tobacco tax compliance and audits September 2007-April 2008
Caregiver
ZH Properties
Prattville, Alabama, United States
Provided caregiving services to elderly lady
July 2007-September 2007
Office Manager
Palm Harbor Homes
Clanton, Alabama, United States
• Assisted 3 sales reps with orders and all required paperwork
• Maintained sales rep database and related information
• Participated in loan closings
• Managed accounts payables
• Scheduled all service contractor work on homes
• Answered all incoming calls and handled all customer service issues
• Showed model homes and provided sales support
May 2004-February 2007
Accounting Analyst
Rheem Water Heaters
Montgomery, Alabama, United States
• Processed invoices for payments
• Assigned and tracked capital expenditures
• Maintained Inventory control processes
• Assigned and reconciled all purchase orders
• Tracked Patents and Warranty Charts
• Created Excel financial analysis spreadsheets
• Created PowerPoint Presentations in support of 73 engineers March 2002-March 2004
Route Supervisor
Buffalo Rock
Montgomery, Alabama, United States
• Supervised 8 people
• Created and implemented efficiencies in the cash room
• Oversaw route settlement and cash room daily balancing process
• Reconciled Inventory
• Reconciled general ledger accounts
• Prepared Profit and Loss statement monthly
• Created financial records and reports in Excel
EDUCATION
1994-1996
Draughon's Jr College
Prattville, Alabama, United States
Draughon's Jr College 1994-1996
15 hours
Accounting
Computer Skills
Word, Excel, PowerPoint, Outlook, Quickbooks, Costpoint, DSS Warranty Charts, Application Extender, Sales Logix, OMD, Seibel
August 16, 2016 To Whom It May Concern:
Ms. Margaret Lovvorn and I have known each other for approximately 5 months. During the time I've worked with her at Montgomery Job Corps Center, she performed the duties of Purchasing Assistant, Property Coordinator and other duties as needed. These positions required superior leadership, communication, and writing skills. She is required to maintain accurate documentation in our Information System for each function as well as mentoring students requiring special attention. She does an outstanding job representing the center with our students and staff at social, and business gatherings.
Margaret exhibits persistence and confidence qualities that are required for attaining the goals and objectives of the Administration Director's team at Montgomery Job Corps Center. Through her unselfish work efforts, she contributed immensely to the team building spirit in our diverse environment at MJCC. Ms. Lovvorn is diligent in her efforts and completely serious in intent. Her experiences, work ethics and overall leadership qualities have been refined to those held by well known seasoned professionals; but perhaps her most valuable quality is her sincerity and desire to serve others.
Sincerely,
Dorothye S. Turman
1932 Regent Road
Prattville, AL 36066
• Accounting
SKILLS
Inventory Inventory Control Purchase Orders Purchasing Assistant ERP Tax Compliance Receivables Audit Audits Accounts Payables Payments Accounting General Ledger Collections Customer Service Customer Service Representative Sales Support Deltek Costpoint Quickbooks Accounts Payable Credit Issues Invoices Office Manager Customer Service Oriented Incoming Calls Data Entry Closings Retail Sales OMD Seibel Enterprise Resource Planning Database Financial Analysis Employee Resource Group Documentation Writing Skills Warranty Patents Sales Rep Sales Reps Mentoring Team Building Diverse Team Diverse Environment Excel Microsoft Office Microsoft Powerpoint Powerpoint Customer Support/Service Microsoft Outlook Microsoft Word Microsoft Excel Resolve Customer Issues Order Supplies Inventory Management Organizational Skills Purchasing/Procurement Deltek Costpoint Accounts Receivable Management Credit and Collections State Tax Office Management Sales Loan Closing Telephone Skills Database Administration Analysis Skills Expense Tracking Billing Spreadsheets Profit & Loss Statements General Ledger Accounting People Management Reconciliation HONORS & AWARDS
Ms. Margaret Lovvorn and I have known each other for approximately 5 months. During the time I've worked with her at Montgomery Job Corps Center, she performed the duties of Purchasing Assistant, Property Coordinator and other duties as needed. These...
LANGUAGES
English - Intermediate
WORK AUTHORIZATION
I am authorized to work in the following countries:
• United States
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