Dikisha Choice

Tyler, TX *****

ad3fwv@r.postjobfree.com

+1-903-***-****

Willing to relocate: Anywhere

Work Experience

Front Desk Agent/Night Auditor

Fairfield Inn & Suites - Tyler, TX

April 2022 to Present

Answers inquiries concerning recreational opportunities, scenic attractions, special events, entertainment, shopping, eating establishments, travel routes and all general information Performs all necessary procedures to ensure the day’s financial business for the Lodging Division is formally closed (from a financial/accounting standpoint), the date is rolled, and all property management systems (notably SMS-Host) are functioning correctly and ready for the next day’s business Acquires understanding and knowledge of lodging rates Look at inventory and shift inventory if necessary Be actively engaged with our guests

Greets guests upon arrival

Checks front office accounting records for accuracy and compiles information for the hotels financial records

Tracks room revenues, occupancy percentages, and other front office operating statistics Prepares summary of cash, check, and credit card activities, reflecting the hotels financial performance for the day

Front Desk Attendant

Reunion Inn Assisted Living - Tyler, TX

November 2016 to December 2020

Assists Residents with activities of daily living, including bathing, dressing, eating, toileting, hygiene, and mobility if needed. Greeting visitors giving tours of facility As well as setting appointments, distributing medication, answering phone calls as well as other front desk services Team Lead

DB Shenker Logistics Inc - Dallas, TX

June 2018 to August 2020

Coach team members. An effective team leader coaches members on achieving goals and developing necessary skills that get results. ...

Develop team strengths and improve weaknesses. ... Identify team goals and evaluate team progress. ... Resolve conflict. ...

Organize team initiatives.

Sales Manager

At Home - Tyler, TX

May 2013 to May 2018

• Achieving growth and hitting sales targets by successfully managing the sales team

• Designing and implementing a strategic sales plan that expands company’s customer base and ensure it’s strong presence

• Managing recruiting, objectives setting, coaching and performance monitoring of sales representatives Order Selector

The Coca-Cola Company - Tyler, TX

February 2010 to April 2013

As An order selector my responsible was to select customer orders and fulfilling them as quickly and accurately as possible. Tasks include the selecting, staging, packaging and loading of customer orders to be delivered without damage or error. Warehouse equipment is also used to help achieve this goal Cashier/Customer Service

LEVINES DEPARTMENT STORE - Tyler, TX

October 2008 to May 2010

As a Customer service representative it was my job to help customers with complaints and questions, give customers information about products and services, take orders, and process returns. Also help customers understand the product and answering questions about their layaway. Deli Clerk

Brookshire Grocery Company - Tyler, TX

August 2008 to February 2010

As a deli clerk I was responsible for preparing, slicing, wrapping, weighing, pricing, and merchandising the department’s

deli products. Deli products include deli meats, cheeses, salads, sandwiches, dips, gourmet and hot case items. Inform customers about our deli products and services and help increase sales by handing out food samples and by recommending additional items to customers.Work with equipment like fryers and slicers, and use store intercoms to announce special promotions and weekly specials. Education

High school diploma

John Tyler High School - Tyler, TX

August 2000 to May 2004

Skills

• Guest Services (10+ years)

• Team Management (5 years)

• Pricing (8 years)

• Conflict Management (7 years)

• Night Audit (6 years)

• Cash Handling (10+ years)

• Front Desk (10+ years)

• Cleaning Experience (5 years)

• Order Picking (2 years)

• Sales Management (5 years)

• Office Administration (6 years)

• Front desk (10+ years)

• Customer service (10+ years)

• Sales (8 years)

• Cash register (10+ years)

• Guest services (8 years)

• Cash handling (10+ years)

• Windows (8 years)

• Typing (8 years)

Certifications and Licenses

Driver's License

January 2019 to September 2024

Assessments

Work style: Reliability — Proficient

October 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Medical receptionist skills — Proficient

December 2023

Managing physician schedules and maintaining accurate patient records Full results: Proficient

Attention to detail — Proficient

October 2021

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Basic computer skills — Completed

December 2023

Performing basic computer operations and troubleshooting common problems Full results: Completed

Administrative assistant/receptionist — Proficient October 2021

Using basic scheduling and organizational skills in an office setting Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

Very good employee, respectful and a very good listener. A fast learner and very outgoing. knowledgeable, informative and caring. I love to satisfy my customers and make sure that every need is done and met. My computer skills have been the ability to navigate through the computer system with data entries, Microsoft Word. Also I have a typing speed of 40 wpm (2years)

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