Sheri Dawn Tomlinson

ad3fwr@r.postjobfree.com

980-***-****

**** ***** ****

Mint Hill, NC. 28227

Objectives

Seeking employment with a stable business where a motivated, highly organized professional with extensive customer service, data entry and office administrative skills could continue to grow.

Work Experience

RGIS – Retail Grocery Inventory Service 03/2011 – Present

Inventory Specialist

Perform a detailed, accurate store survey using laser measurements and handheld technology with touch-screen devices, built-in barcode scanners and radio frequency signaling

Retail Merchandiser

Ability to read and understand planograms

Front-end planogramming; category relocations

Shelf labeling; stocking of inbound products

Fixture shelving, assembly, maintenance, repair and installation

Graphics and signage setup

Client: Family Dollar

Smartspace Analyst

Build highly accurate, 3-dimensional layouts of individual stores in CAD or CAD-compatible drawings. Customer managers can see fixtures and know if the approved planogram s being followed

Provide accurate, detailed information about the items ineach store, on-hand availability and location

Provide customer managers with actionable analysis of which items are selling, where gross profits are being generated, and where, in each store, items are experiencing shrink

Clients mapped: Lowe’s Home Improvement and Bath and Body Works

Quality Reviewer

Cigna Healthcare 01/2002-09/2007

Maintain a high level of productivity when processing and reviewing high dollar claims for Cigna members, doctors and hospitals

Work with claim processors to help them with the understanding of processing claims on a consistent basis

Maintain professionalism with all clients in retrospect to high dollar claim processing

Corporate Reservations Agent

Alamo Rent-A-Car 01/1998-12/2002

Assist customers with problems by providing efficient customer service

Work with corporate clients and airline transfers

Respond to calls in a high volume call center

Sales Associate/Customer Service

K-Mart Corporation 02/1986-5/1998

Sales generated by effective product association

Providing customer service to all departments

Promote a professional, comfortable environment for staff and customers

Education

Southaven High School Graduated 1985

Diploma

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