Customer Service Data Entry
Resume:
Sheri Dawn Tomlinson
*****.*********@****.***
Mint Hill, NC. 28227
Objectives
Seeking employment with a stable business where a motivated, highly organized professional with extensive customer service, data entry and office administrative skills could continue to grow.
Work Experience
RGIS – Retail Grocery Inventory Service 03/2011 – Present
Inventory Specialist
Perform a detailed, accurate store survey using laser measurements and handheld technology with touch-screen devices, built-in barcode scanners and radio frequency signaling
Retail Merchandiser
Ability to read and understand planograms
Front-end planogramming; category relocations
Shelf labeling; stocking of inbound products
Fixture shelving, assembly, maintenance, repair and installation
Graphics and signage setup
Client: Family Dollar
Smartspace Analyst
Build highly accurate, 3-dimensional layouts of individual stores in CAD or CAD-compatible drawings. Customer managers can see fixtures and know if the approved planogram s being followed
Provide accurate, detailed information about the items ineach store, on-hand availability and location
Provide customer managers with actionable analysis of which items are selling, where gross profits are being generated, and where, in each store, items are experiencing shrink
Clients mapped: Lowe’s Home Improvement and Bath and Body Works
Quality Reviewer
Cigna Healthcare 01/2002-09/2007
Maintain a high level of productivity when processing and reviewing high dollar claims for Cigna members, doctors and hospitals
Work with claim processors to help them with the understanding of processing claims on a consistent basis
Maintain professionalism with all clients in retrospect to high dollar claim processing
Corporate Reservations Agent
Alamo Rent-A-Car 01/1998-12/2002
Assist customers with problems by providing efficient customer service
Work with corporate clients and airline transfers
Respond to calls in a high volume call center
Sales Associate/Customer Service
K-Mart Corporation 02/1986-5/1998
Sales generated by effective product association
Providing customer service to all departments
Promote a professional, comfortable environment for staff and customers
Education
Southaven High School Graduated 1985
Diploma
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