PROFESSIONAL SUMMARY

Accomplished and energetic Property Manager with over 10 years of

client interface experience. A solid history of achievement in Property Management. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include Yardi CRM, Excel and Outlook. Multi-talented loan processing professional versed in customer service and bank standards. Excellent communicator and decision-maker with a strong eye for detail and a proactive nature. WORK HISTORY

Property Manager, 01/2022 to Current

Madison Communities - Fort Mill, SC

Loan Processor, 04/2021 to 12/2021

Better Mortgage - Charlotte, NC

Property Manager, 12/2014 to 03/2021

CONTACT

Address: Charlotte, NC 28277

Phone: 336-***-****

Email: ad3ft3@r.postjobfree.com

SKILLS

ANDREA BLACKSTOCK

Verified income, assets and expenses and completed file tracking sheet for each applicant.

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Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.

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Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.

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Evaluated and recommended changes in rental pricing strategies to remain competitive in market.

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Followed up on delinquent tenants and coordinated collection procedures.

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Reviewed and verified borrowers' income, credit reports, property appraisals and supplemental information to prepare documents for underwriting.

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Communicated with customers in person and via telephone to answer questions, process transactions and resolve issues.

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Maintained fast-paced schedule by consistently providing satisfactory application approval turnaround times.

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• Created and completed loan submission packages.

• Customer service

• Great planning skills

Knowledge of leasing and market

conditions

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• Mortgages and loans

• Skilled multi-tasker

• Sales and marketing

• Time management

• Complying with legal statutes

Property Management Software

Understanding

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RE Carroll Management Company - High Point, NC

Senior Administrative Assistant, 07/2013 to 12/2014 Agape Psychological Consortium - Greensboro, NC

EDUCATION

Bachelor of Arts, Liberal Studies, Business, 12/2013 North Carolina A&T State University - Greensboro, NC CERTIFICATIONS

Successfully increased occupancy from 83% to 96% consistently maintained.

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Manage and oversee operations, maintenance, administration, and improvement of commercial, industrial, or residential properties.

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Investigate complaints, disturbances and violations and resolve problems following management rules and regulations.

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• Prepare detailed budgets and financial reports for properties. Direct and coordinate the activities of staff and contract personnel and evaluate their performance.

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Meet with clients to negotiate management and service contracts, determine priorities, and discuss the financial and operational status of properties.

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• Create, maintain, and enter information into databases. Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.

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Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.

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• Complete forms in accordance with company procedures.

• Licensed North Carolina Real Estate Broker - 2021

Contact this candidate