Alexis

Morea-Bresson Alexis Morea-Bresson

**** ******** *****

Clarksville, IN 47129

502-***-****

ad3fr5@r.postjobfree.com

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Skills Active Listening • Customer Service • Telephone Reception • Question Answering • Refunds • French • Spanish

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Experience Naturalia / Retail salesperson

July 2019 - February 2020, Matoury (French Guiana)

● Delivered personalized customer service relating to questions and promptly resolved basic problems on

customer accounts.

● Maintained knowledge of company products to provide helpful suggestions and recommendations to customers.

● Responded to telephone inquiries and complaints

following standard operating procedures.

● Performed opening and closing procedures, such as counting cash register, restocking, and cleaning. Operated cash register and accurately processed payments, returns, and exchanges.

● Provided efficient and courteous service to customers.

● Developed strong customer relationships to support satisfaction and loyalty.

● Assisted with training and mentoring new team members.

● Cross-sold products to increase purchase amounts.

● Resolved customer complaints professionally in

accordance with company policy.

Dilo Water Company / Factory line worker

April 2019 - June 2019, Tonate (French Guiana)

● Maintaining processing areas clean, checking product quality, maintaining equipment.

Bouchara / Retail salesperson

January 2016 - December 2018, Agen (France)

● Custodian, stocker, customer service representative.

● Assisted with opening and closing procedures.

● Balanced cash drawer by counting cash at beginning and end of work shift.

● Aided supervisor in controlling customer flow and backed up lines.

● Processed returns and exchanges in accordance with store policies.

● Provided excellent customer service by accurately answering questions about products

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Education Antoine Lomet High School / Sales

September 2016 - July 2017, Agen (France)

Baccalaureate, General Sales, Merchandising and Related Marketing Operations Academic degree obtained with European English mention and honor Paul Dangla / National degree

September 2011 - July 2014, Agen (France)

National diploma given to French pupils at the end of Ninth grade,, obtained with honors.

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