MC

MARCO CARDENAS

ad3fqq@r.postjobfree.com 1-404-***-**** Marietta, GA 30066

Summary

Accomplished Owner/Director of Operations/ Superintendent bringing expertise in Ground up and existing Renovation/

Remodeling projects and development, management. Offering 20+ years of experience in construction industry. Offers a

won't take no for an answer disposition, forward-thinking mindset and demonstrated track record of achievement and

leadership.

Skills

Public relations understanding Data Entry

Program leadership Creative Problem Solving

Business alliances Calm and Professional Under Pressure

Operating budgets Upbeat and Positive Personality

Procedure redesign Responding to Difficult Customers

Cost breakdown analysis Issue and Complaint Resolution

Business development Translation and Interpretation Services

Risk management Remote Office Availability

Financial administration Computer Skills

Market strategies Patient and Empathetic

Productivity performance Excellent Attention to Detail

Executive leadership Administrative and Office Support

Relationship management Proactive Self-Starter

Profit & Loss Microsoft Office

Capital expenditures Strong Analytical and Problem Solving Skills

Regulatory compliance Work Prioritization

Corporate leadership Business Development

Organizational leadership Time Management

Cash Flow analysis Process Improvement

Strategic planning Document and Records Management

Recruiting and hiring top talent MS Office

Spanish Translation Policies and Procedures Adherence

Account Management Team-Oriented and Cooperative

Upselling Products and Services Relationship Building

Verbal and Written Communication Microsoft Office Suite

De-escalation Techniques Computer Proficiency

Customer Service Promoting Brand and Company Identity

Efficient and Detail-Oriented Effective Communicator and Public Speaker

Customer Retention Strategies Employee Motivation and Performance

Multitasking and Prioritization Complex Problem Solving

Needs Assessment Judgement and Decision Making

Courteous with Strong Service Mindset Productivity Performance

Spanish Fluency Relationship Management

Building Customer Trust and Loyalty

Experience

Silver Line Construction Services Oversaw budgetary and financial activities and implemented strategies to

Marietta, GA grow business and profits.

Owner/Executive Director of Operations Led organization by establishing business direction and actualizing

07/2011 - 08/2022 operational plans to meet goals.

Built high-energy, forward-thinking team to modernize legacy operations

and keep organization agile in changing conditions.

Built strategic business partnerships by cultivating relationships with sub

contractors and experts.

Drove company vision with collaborative employee engagement

techniques and strategic leadership.

Monitored company performance by measuring and analyzing results and

minimizing impact of variances.

Reviewed daily financial reports and reconciled accounts to keep

information current and accurate.

Established and oversaw strategic business actions and streamlined

operations.

Determined revenue and profit impacts of market strategies and led

business direction toward profitable channels.

Monitored business trend forecasts and adjusted budgets and operational

plans to maximize growth and opportunities.

Cultivated successful business culture focused on performance

optimization and goal attainment.

Engaged in risk management by reviewing proposed actions and employee

conduct and assessing for potential liability.

Set organization direction and developed strategies and tactics to fulfill

mission.

Built, maintained and iterated organizational systems to achieve optimal

performance.

ANCA Construction Services Woodstock, Focused on project monitoring and management by developing forecasts

GA and tracking expenses.

Project Manager/Superintendent of Forecasted, scheduled and monitored project timelines, personnel

Production and Maintenance performance and cost efficiency.

07/2005 - 06/2011 Created project plans with established timelines, assigned to appropriate

teams and managed workflow throughout construction.

Made changes to project scope and cost and implemented most effective

change management processes to keep project up-to-date.

Prepared cost estimates for projects of varying sizes.

Reviewed project risks and devised proactive strategies to avoid potential

roadblocks.

Reviewed budget and subcontractor estimates in detail and analyzed for

accuracy with scope of work relevancy in mind.

Identified needs and coordinated resource allocation to consistently deliver

quality standards on time and within budget.

Drove continuous improvement of project delivery process by providing

strong leadership.

Developed solutions to project risks and issues, meeting quality and

timeline goals and objectives.

Generated and tracked change orders and other contractual modifications

affecting budget and schedule.

Built and established strong partnerships with teams, vendors and

contractors.

Conducted periodic inspections of job sites for quality and progress.

Managed contracts with vendors and suppliers by assigning tasks and

communicating expected deliverables.

Led meetings with internal team members, consultants and contractors.

Created team objectives and roles with specific goals outlined for each

individual.

Drafted project construction schedule and updated as job progressed.

Modified project plans when needed to better align with organizational

objectives.

Identified needs and coordinated resource allocation to deliver quality

standards on time and within budget.

Determined project staffing needs and led resource management.

Big Island Builders Naples, FL Managed multiple employees in various job tasks throughout phases of

Supervisor/Crew Leader project completion.

07/2002 - 04/2005 Monitored task completion to meet company standards for performance.

Delegated daily tasks to team members to optimize group productivity.

Inspected cleanliness, organization and safety of job sites after every shift.

Resolved employee issues, complaints and requests-for-clarification to keep

projects on track.Bilingual in Spanish most effective.

Developed and implemented strategies to enhance team performance,

improve processes and boost results.

Observed safety protocols and manufacturer's instructions when using

heavy machinery and equipment.

Mentored newly hired crew members to prepare each for job roles.

Supervised project contributions to meet organizational deadlines and

expectations.

Interpreted blueprints and diagrams to plan material and labor needed.

Resolved employee issues, complaints and requests-for-clarification to keep

projects on track.

Completed minor adjustments and repairs to assigned equipment.

Organized crew placement per job function when assigning work.

Established and maintained professional working relationships with

employees.

Suggested changes in working conditions and use of equipment to increase

crew efficiency.

Instructed crew on requirements, policies and procedures to launch project

kickoff.

Checked work for adherence to building and construction codes.

Settled issues among crew members by addressing problems immediately

and mediating disagreements.

Monitored employee productivity and provided constructive feedback and

coaching.

Maintained work environments that encouraged compliance with safety

laws and employment guidelines.

Assessed individual team member abilities and aptitudes, incorporating

into shift duties to promote happy employees and effective workflows.

Managed employee requests, issues and conflicts.

Education and Training

Project Management of Florida On Campus Course Naples, FL

Certification in Project Management

06/2003

Sequoyah High School/ Canton Ga,

High School Diploma

06/1996

The Art Institute of Atlanta Atlanta, GA

Some College (No Degree) in Graphic Design

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