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Customer Service Operations Supervisor

Location:
Fontana, CA
Salary:
19.00 hourly
Posted:
February 07, 2024

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Resume:

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Long Beach, CA *****

657-***-****

Misty Bradshaw

ad3fpn@r.postjobfree.com

OBJECTIVE

Seeking a data entry position, I am a great employee very punctual and highly motivated employee can follow directions being given by higher mangement.

Objective: To follow detailed instructions at a face pass enviorment. High quality work flow. Experience in ten key.

HIGHLIGHTS

• 18 years of Customer Service, committed to excellent quality service.

• 9 years as a Supervisor in the banking industry. Direct supervisor of up to 25 employees. • Federal policies and procedures of the banking industry. (REGS, Privacy policy, ect.)

• Strong organizational skills, highly motivated, with attention to detail.

• Able to identify sales opportunities and cross sell bank products and services to the highest quality.

RELEVANT SKILLS & EXPERIENCE

• Homemaker 2008-Curent

Customer Service

• Operations Supervisor that provided scheduling and workflow prioritization for a fast past environment.

• Performed and prepared reports/meetings for entire staff.

• Supervisor/Leadership/Training new hires and seasoning current employees.

• Exceptional public relations skills, ability to handle and resolve difficult situations to customer satisfaction.

• Answer telephones, open and log mail, meet and greet visitors, and assist in other clerical functions.

• Excellent ability to communicate with the public in a courteous manner.

• Able to work independently.

Accounting Clerk

• Enter cash transactions in ledgers and reconcile cash reports, prepare bank deposits.

• Overseeing Paying and Receiving for large staff.

• Accounts payable/receivables.

• Exceptional 10 key skills.

• Auditing banking procedures/locating and resolving errors.

• Bank Policies: Federal and Lending regulations.

• Working daily with Excel, Data Entry excelent ten keys skills.

WORK HISTORY

03/15/2008 current

Stay at home mother. Ready to go back to work.

06/1999-09/2008 Operations Supervisor Washington Mutual Bank, Bellflower, CA 10/1998-10/2000 Courtesy Clerk

Albertsons, Paramount, CA

Education and Training

Cerritos college 1992-1994

Business Management General Office

Compton College 2019 Fall Semester only. Caught Covid 19 Hospitalized

Business/English

Bellflower Adult School, Administrative Assistant/Accounting Clerk, Bellflower CA



Contact this candidate