IDONGESIT ANIEKAN

PORT HARCOURT-NIGERIA 081******** ad3fok@r.postjobfree.com

PROFESSIONAL SUMMARY Service-oriented Commercial Officer with more than 3 years of experience, developing relationships and

partnerships, boosting profits. Strategic and analytical with motivational leadership style and expertise in building new network connections, promoting

products and expanding territories.

ACCOMPLISHMENTS:

Achieved record control by completing records and keeping them with accuracy and efficiency.

Documented and resolved suppliers evaluation forms which led to ease of document retrieval.

Resolved product issue through customer testing.

Used Microsoft Excel to develop inventory tracking spreadsheets. SKILLS:

Order fulfillment

good listening skills

Inbound and outbound calling

excellent communication and interpersonal skills, verbal and written

Report preparation

Technical support

Administrative support

sales expertise

WORK HISTORY:

Commercial Officer- Mechanical Systems Limited, Port Harcourt Nigeria October 2018 till present.

Collaborated with senior management to improve overall customer experience and increase profitability.

Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.

Balanced business needs and customer needs to optimize profits and customer satisfaction.

Ensuring the timely processing of purchase requisition and purchase orders

Ensuring the preparation of quotations and tender documents to customers

(clients).

Participating actively in the yearly API audit and giving an excellent presentation on company’s commercial activities.

Ensuring close out of all contractual obligations in a designated time.

Authorizing the preparation and updating of pricelist for materials purchase register and pricelist for company’s product and services.

Responsible for procurement of major equipment and services

Liaising with store, marketing team and vendor for timely estimation and billing of jobs and subcontract work.

Reporting to both Quality and Commercial Manager on all above. Cashier- Fulaif Integrated Services, Ebocha- Egbema, Nigeria January 2016- Jun 2018

Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.

Reviewed weekly sales and monitored price changes.

Answered questions about store policies and addressed customer concerns.

Mentored new team members on POS system operation, customer service strategies and sales goals.

Worked flexible schedule and extra shifts to meet business needs

Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.

Operated cash register to record transactions accurately and efficiently. EDUCATION:

B.eng, Metallurgical And Materials Engineering, University of Nigeria Nsukka 2014

CERTIFICATIONS:

HSE levels 1, 2 and 3- Novelle Centre Nigeria

2015

Nigerian Institute of Management 2016

API SPEC Q1/ISO 9001:2015 QMS Implementation Course- Mazzi Nigeria Limited, Port Harcourt 2019

API SPEC Q1/ISO 9001:2015 QMS Internal Audit Course- Mazzi Nigeria Limited, Port Harcourt

2019

REFEREES:

Available upon request

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