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Customer Care Service

Location:
Windhoek, Khomas, Namibia
Salary:
N$14 000 TO N$18 000
Posted:
February 07, 2024

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Resume:

CURRICULUM VITAE

FOR

MRS

ROSALIA T. NGHIDILEKO

Cell: 081*******/081*******

PERSONAL DETAILLS

Surname: Kati- Nghidileko

First Names: Rosalia Tuutaleni

Date of birth: 12 January 1980

Place of Birth: Ongwediva

Identity no: 800********

Gender: female

Marital status: married

Home Address: Erf 28, otjomuise, khomasdal-north constituency Postal Address: Po box 95385, Soweto, Windhoek

Contact Details: 081*******/ 081*******

Driver License: Code B

E-mail: ad3fny@r.postjobfree.com

Nationality: Namibian

Language Proficiency

Language Speak Read Write

English Good Good Good

Oshiwambo Good Good Good

Afrikaans Good Fair Fair

Otjiherero Good Fair Fair

EDUCATIONAL DETAILS

Tertiary education-Institution:

University of Namibia (UNAM) Diploma in Business Administration And part-time student in Bachelor in Business Administration (2023) at University of Namibia

Extra Courses:

Certificate in Medical Office Administration, certificate in Customer service, Certificate in office administration, advanced in customer care Management Skills, Hospitality skills and Certificate in Customer care Knowledge of Computer Program (Worked on):

Certificate in Computer Literacy

ICDL PROGRAM AT (IUM) Computer Essential, Computer and file Management, Microsoft office PowerPoint, Internet and Email Spreadsheets, Word-processing, Keyboard and basic typing

High School Attended: Jacob Marengo High School and National Academic College Highest Grade Completed & year: Grade 12 2010

Subjects:

· English

· Maths

· Accounting

· Business Study

· Development Study

· Economics

EMPLOYMENT HISTORY

I have worked in the private sector for more 12 years. I am a team player who enjoys meeting targets. My current position’s Administrative clerk I look for ways to do tasks better because I am motivated by being successful and achieving my goals. I am a problem-solver, a hard-working skilled communicator and administrator who can make use of major modern communication facilities to ensure effective communication.

Company: Taurus Maintenance Products (5 years currently now) Duration: 2014 until now

Position: Administration Clerk

Duties: Job Duties and Responsibilities

· Request for Goodstanding certificate

· Procurement (Dealing with tender)

· Company insurances (To Insurance the company property)

· Do quotations and follow up all the orders and quotes

· Reconciliation and petty cash

· Recording filling Management

· Debtor and Credit Controller

· Order the office equipment

· Receive Payment, statements and reconciliation

· Do booking, reservation for staff and visitor

· Do promotion, Assist customers

· Staffs memo

Reason for Leaving: Only If I get a new position, because I am a Temporary employee at Taurus Maintenance Products and I will resign according to the company procedure Company: Kalahari Sand Hotel & Casino (for 10 years) Duration: 2004 Sept end 2014 April

Position: Customer Service (Host)

Duties: Job Duties and Responsibilities

· Welcoming a client

· Answering call and computer online (outlook)

· Making booking and Confirm customer booking

· Reservation, do quotation and calling clients for our promotion

· Receive payment

· Promotion

· Assist customer

Reason for Leaving: I got opportunity for new position at Taurus Maintenances Products and I resigned according to the company procedure.

Company: CAPRICORN LIFE INSURANCE (for 1 year)

Duration 2003 AUG TO 2004 SEPT

Position: Sale Advice

Duties: Job Duties and Responsibilities

· Sale Advice at Capricorn Life

· Educate the clients about our police and insurances

· Help customer to claim they insurances

Reason for leaving: I got opportunity for new position at Kalahari Sand hotel & casino and I resigned according to the company procedure

REFERENCES

Mrs Jeanette Grober (Sale Manager at Taurus Maintenance Products Tell: 061-370718

CELL: 081-*******

Mrs Irmchen Treiber (HR Manager at Taurus Maintenance products) Cell: 081-*******

061- 370700

E-mail: ad3fny@r.postjobfree.com

Mr J Van Nel (Manager at Kalahari sand Hotel & Casino) AVANI 061-****-***

Any further enquiries feel free to contact me: +264- 081*******/081-*******



Contact this candidate