Aliscia Washington

Email: ad3fmt@r.postjobfree.com

PROFESSIONAL EXPERIENCE

CELLTEX – Banking & Therapy Coordinator, Houston, TX February 2022 – Current

-Provide direct support to the Assistant Vice President of Client Services. Schedule and manage calendar of events.

-Attend weekly staff meetings to obtain updates on current projects or changes in policies.

-Maintain confidentiality and accurate records of client’s information including medical records, assessments, diagnosis, treatments, and progress notes.

-Coordinate communication between physicians, staff, family, and caregivers. Build networking relationships and coordinate interdepartmental exchange.

-Creating reconciliation expense report(s) reflecting weekly, quarterly, and annual revenue. Developed a tracking system to ensure goals are met, resolve inconsistencies, and reduce errors by 17%.

LABCORP – Specialty Laboratory Assistant, Houston, TX January 2015 – February 2022

-Communicate with Hospital clientele, answer incoming calls, provide information, research and resolve complaints while providing sources for send-out testing and working with interface issues (test codes for billing), and working closely with other departments.

-Prepare laboratory specimens for analysis and testing. Oversee routing of samples to their respective perp areas.

-Train onboarding staff for accessioning function, perform quality assurance, service level improvements, drug/assay specific extraction procedures of specimens in accordance with applicable requirements using operating procedures and regulations.

-Follow chain of custody procedures, maintain inventory of chemicals and reagents. Adhere to proper chemical waste disposal procedures and handling of chemicals according to the safety manual and Material Safety Data Sheet (MSDS) protocols.

HEALTH AND HUMAN SERVICES – Administrative Assistant II, Houston, TX November 2010 – January 2015

-Under direct supervision of the Program Manager for Health and Human Services Program (SNAP, Medicaid, and Texas Women’s Health), perform complex administrative support and technical assistance.

-Maintain filing system, prepare, and process program correspondence reports and maintain all files.

-Generate letters/memos, tables, spreadsheets, graphs, and properly file Protected Health Information (PHI) according to guidelines and Standard Office Procedures (SOP).

-Respond to telephone inquiries from external customers and interpret/disseminate program information according to agency and program policies and procedures.

-Prepare materials for mail, compile and analyze records, performs computations for reports including statical data and study findings.

-Evaluate regional accountant(s) to keep budges current with agency guidelines. Maintain and tracks budgets, track vouchers, and related expenditures.

EDUCATION

Texas Southern University, B.A.

Concentrations: Sociology & Social Work

SKILLS

Microsoft Word, Microsoft Excel, SharePoint, Salesforce, TIERS, Beacon, Adobe, Google Calendar, Google Email, Outlook, 10 key-by-touch, 50 WPM, Multi-lined PBX, Customer Service, Case Management, Purchasing Requisitions & Invoicing, Call Center Environment, Peer Coach training, Medical Administration (Hospital & Laboratory – front & back end), and Specimen Management.

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