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Team Leader Business Operations

Location:
Oak Creek, WI, 53154
Posted:
February 06, 2024

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Resume:

Brittney Fritzke

Oak Creek, WI 262-***-**** ad3fmk@r.postjobfree.com

Profile

Brittney Fritzke is a hardworking, organized, and highly dependable professional with considerable experience in business operations and management. Brittney shows excellent verbal and written skills, is meticulous and displays a keen enthusiasm for learning. As a team leader, Brittney excels in motivating coworkers, distributing tasks effectively, and driving business goals.

Skills & Abilities

·Meticulous

·Teamwork

·Communication

·Skill Development

·Performance Metric

·Hardworking

·Organization

·Leadership

Experience

STATION AREA MANAGER AMAZON JUNE 2023-NOV. 2023

Collaborated with operational units, including QA, finance, HR, and safety, to meet production levels.

Kept equipment kept and running at best levels.

Exceeded quality performance requirements by implementing total quality program.

Evaluated the quality of materials and products to meet total quality management standards.

Promoted culture of safety by educating workers on safety compliance requirements and by performing spot checks to keep compliance.

Analyzed production data to find ideal corrective actions involving throughput, yield, and scrap.

Applied knowledge of business and management principles to strategically plan and give necessary resources to complete production.

Maintained production equipment in best operating condition.

Promoted culture of safety by educating workers on safety compliance requirements and by performing spot checks to ensure compliance.

Implemented Lean Six Sigma and 5S methodologies to achieve highly productive workflow in an organized environment.

Collaborated with QA, finance, HR, and safety to meet production levels.

Helped accounting and finance departments with creating annual budgets.

Designed attractive merchandise presentation strategies and special marketing campaigns to increase store traffic and profits.

ASSISTANT STATION MANAGER AMAZON FEB.2022-JUNE 2023

Facilitated live broadcasts with focus on cost-effective operations to achieve best production value.

Supported talent recruitment, promoting open opportunities, and working with HR to coordinate candidate interviews.

Supplied cross-functional broadcast support for all departments, including production design, camera, electrical and audio.

Built rapport with advertisers and vendors to foster continuous revenue growth and cost-effective purchasing,

Developed annual station budget and reviewed expenditures periodically to verify adherence.

Increased employee job satisfaction with firsthand, motivational approach.

Set forward-thinking policies to meet business needs and boost team success.

Resolved problems, supplied open communication, and recommended discipline and terminations.

Scheduled shifts to minimize labor costs and drive productivity.

Monitored and adjusted staff schedules based on changing operational demand.

Optimized business performance with consistent data tracking and analysis of ongoing operations.

PROCESS ASSISTANT AMAZON AUG. 2020-FEB. 2022

Shown trends, system problems and process issues to escalate to management.

Created documents and watched waiting periods to achieve schedule targets.

Coordinated with team members to prepare dispute resolutions.

Leveraged scripts to avoid misunderstandings and errors in business processes.

Collected, analyzed, and measured process data to start business practices and procedures.

Addressed inquiries within area of expertise, escalating when necessary.

Used advanced Microsoft Word skills to compose, prepare and edit correspondence.

Overseen day-to-day needs and special projects with good multitasking and research skills.

LOGISTICS SPECIALIST AMAZON DEC. 2018-AUG. 2020

Implemented and optimized reverse coordination processes, resulting in cost savings and improved customer satisfaction.

Resolved and communicated transit delays to maximize satisfaction.

Found equipment and supplies to add items to completed orders.

Documented carrier performance to compare service levels against contract requirements.

Completed documentation to prevent shipment delays.

Negotiated contracts to reduce costs and operational inefficiencies.

Created shipment assignments for carriers to meet client timelines.

Managed rush orders and changes to meet client expectations.

Developed and executed contingency plans for unforeseen events or disruptions, minimizing impact on operations.

Defined metrics and measurements to achieve results.

Directed allocation of incoming materials, supplies, and finished products between the organization's departments.

Planned to ship operations, still being mindful of tight deadlines and customer requirements.

WEARHOUSE ASSOCIATE AMAZON NOV. 2015-DEC. 2018

Maintained safe and clean work environment by keeping shelves, pallet area and workstations neat.

Lifted and moved heavy boxes using best ergonomic practices.

Organized and transported pallets to warehouse locations to support organized inventory areas.

Read customer orders, work orders and requisitions to find items to be moved, gathered, distributed, or shipped.

Loaded trucks to fill orders for transport.

Followed company, state and OSHA safety rules, policies, and regulations to promote safe working practices,

Pulled, filled, packed, and set up orders to prepare for delivery or pickup.

Collected and packaged items to successfully fulfill orders.

Followed health and safety procedures to minimize personal risk of injury.

Trained new team members to follow company safety policies and properly report hazards.

Used pallet jacks and forklifts to load and unload freight.

Organized warehouse areas for best accessibility and order.

FLEX OFFICER ALLIEDBARTON MAR. 2015-NOV. 2015

Called for support from local law enforcement for situations of escalated threat or criminal activity.

Circulated among employees, visitors, and patrons to protect property and preserve order.

Fostered consistent security team communication with two-way radios and scheduled check-ins.

Maintained updated knowledge of security processes and changes in access.

Completed daily reports outlining regular activities and notable incidents.

Monitored CCTV and other security surveillance systems to detect signs of intrusion.

Established and supported strong relationships with local law enforcement agencies and personnel.

Brought in and worked with law enforcement, emergency personnel and firefighters to manage advanced situations.

Completed assigned tasks prior to shift end.

FLEX OFFICER SECURITAS AUG. 2014-MAR. 2015

Worked on multiple sites keeping security measures and policies.

Entered and kept records for bond charges and money paid by bondman.

Circulated among employees, visitors, and patrons to protect property and preserve order.

Monitored CCTV and other security surveillance systems to detect signs of intrusion.

Maintained updated knowledge of security processes and changes in access.

Called for support from local law enforcement for situations of escalated threat or criminal activity.

Completed daily reports outlining regular activities and notable incidents.

Completed assigned tasks prior to shift end.

GUEST SERVICE ASSOCIATE KWIK TRIP MAY 2008-AUG. 2014

Managed cash, charge, and account payments to settle guest bills.

Helped guests with making or canceling reservations through the system.

Engaged guests in conversation to share information about products, services, and promotions.

Listened to guests to empathize with concerns, complaints, and challenges.

Communicated with housekeeping, maintenance, and management to resolve issues and support guest satisfaction.

Opened added lanes to accommodate business and guest traffic.

Communicated clearly to successfully manage guest expectations and promote brand loyalty.

Verified personal and payment information on guest accounts for accuracy and completeness.

Maintained luxury environment by exceeding guest expectations for quality and service.

Education

Indian Trail Academy House of Business – High School Diploma – June 2007



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