Dependable, Responsible, Easy to work with, Reasonable, Loyal, Always seeking opportunities

to expand on skills and experience, always contributing to company’s success. Employment history

Jan, 2022 - Present

Insurance Sales Agent

Symmetry Financial Group at Broomfield, CO

Develop and maintain relationships with prospective and existing clients to drive sales and achieve revenue targets.

Nov, 2022 - Jan, 2024

Personal Vehicle Driver (Seasonal)

UPS at Commerce City

Ensure safe and timely delivery of packages to customers' homes and businesses, maintaining a high level of customer service.

Knowledge of local routes and having a strong sense of direction Jul, 2017 - Present

Rideshare/Delivery Driver

UBER TECHNOLOGIES, INC. at Westminster, CO

• Ensure accurate and timely delivery of packages in a Heated Bag

• Maintain Quality Assurance and Safety

• Utilizing efficient routes and navigation tools to maximize productivity and customer satisfaction.

• Delivered highest level of service to achieve 98% customer satisfaction in over 2,000+ deliveries Feb, 2014 - Jul, 2023

Health Program Representative II

Elevance Health Inc at Denver, CO

Assisted clients and providers with scheduling of Radiology appointments/procedures Delivered exceptional customer service to bolster strong relationships, build positive experiences while providing the best resolutions/options

Complied with corporate regulations, policies, and procedures maximize safety, security, and overall trust in the organization and employees

Achieved 100% perfect call evaluations for 7 months in a row Jul, 2007 - May, 2013

Business Wireless Technical Support Agent Tier 2

Sprint/Nextel Corp at Englewood, CO

Provide technical expertise and support to Business Wireless customers to resolve complex issues and ensure customer satisfaction.

Achieved Tier 2 level after first month in Dept.

Issue tickets for Engineers to investigate a possible failure of cell tower Support National Sales Dept. with multiple lines of activation/upgrades Education

Jul, 2022 - Present

Information Technology

Strayer University-District of Columbia at Birmingham, AL Jan Ronaldo

Reyes

Driver, Customer Service Rep

Driving license Colorado issued

Broomfield, 80020

+1-720-***-****

ad3fmb@r.postjobfree.com

Skills

Responsible

Reasonable Loyal Working Employee

Seeking Opportunity to Expand Skills

Always Contributing to Company’s Success

Considered Hardworking

Ethical

Detail-oriented

Customer Service Satisfaction

Gathered Financial Resources and Needs Data

from Potential Clients through Interviews

Set Up Clients with New Policies

Calculated Premiums and Established

Payment Methods

Loaded Packages Safely and Transferred with a

Heated Delivery

Maintain Quality Assurance and Safety

Complaint Resolution

Delivered Highest Level of Service to Achieve

98% Customer Satisfaction in Over 2,000+

Deliveries

Build Quick Rapport

Interactions Daily

Assisted Clients and Providers with Scheduling

of Radiology Appointments/Procedures

Delivered Exceptional Customer Service to

Bolster Strong Relationships

Build Positive Experiences While Providing the

Best Resolutions/Options

Complied with Corporate Regulations, Policies,

and Procedures Maximize Safety, Security, and

Overall Trust in the Organization and

Employees

Achieved 100% Perfect Call Evaluations for 7

Months in a Row

Currently Pursuing Degree in Information

Technology

Achieved Tier 2 Level After First Month in Dept.

Experienced

Skills

Issue Tickets for Engineers to Investigate a

Possible Failure of Cell Tower

Restored Performance of Mobile Electronics

with Completing Basic/Advanced Hardware,

Software

Support National Sales Dept. with Multiple

Lines Activation/Upgrades with Business

Customers

Building Relationships

Appointment Scheduling

Dependable/Responsible

Insurance Sales

Quality Assurance

Computer Networking

Technical Support

Customer Service

Cold Calling

Microsoft Windows

Sales Support

Troubleshooting

Contact this candidate