LATONYA D. REINHARDT
**** *** ** **** *****, GA. 30344
Cell: 404-***-**** Email: **********@*****.***
SUMMARY OF QUALIFICATIONS
A professional Sr Analyst/ Developer with experience creating and developing Windows, AIX and Web applications using XHTML/DHTML, HTML5, JavaScript, CSS, XSL/XSLT, XML, C, C++, C#, ASP, VB, .NET, Java, J2EE, PHP MySQL, Oracle and MS SQL Server 2000, PL/SQL, Unix, MS Visio, MS Project and UML with Rational Rose as well as Network Administration in Weblogic, and Websphere, in the finance, education, software development industries.
TECHNICAL SKILLS
HTML/DHTML: 10-years’ experience creating forms, frames, implementing Active X components with Flash, CSS, JavaScript, XSL/XSLT and XML.
.Net: 8-years’ experience utilizing front-end UIs .net Ajax components, .net web API Web services as well as back-end connection objects along with multi-tier MVC patterned type applications.
AJAX JQuery, CSS3-LESS, Bootstrap3: 6-years’ client-side and front end/UI development.
Angular JS: 2 year of Single Page Application (SPA) development.
Java/J2EE: 3 years’ experience using OOD UML with Java Core, Applets, Servlets, JSP as well as Struts MVC.
ASP. Net: 8 years’ experience using C# and VB to implement UI server controls and data controls; MVC5.0 – 4yrs
Oracle 11i: 4 years’ experience using SQL to create databases, schemas, modify and run queries as well as PL/SQL for migration scripts.
SQL Server: 10 years’ experience. Creating databases, tables, modify and run queries, reports and forms as well as create TSQL.
UNIX: 3 years’ experience working in a UNIX environment using command line to configure IP addresses administrate server environments, create and run shell scripts.
Rational Rose: 5 years’ experience using UML.
MS Visio Professional: 5 years’ experience; creating Use Case, flow diagrams, Structural class, object and Behavioral state, collaboration, and sequence diagrams.
C++: 1 year experience creating OOD applications with UML.
C: 1 years’ experience.
PHP/MySQL: 3 years’ experience.
FREELANCE EXPERIENCE Atlanta, GA
WordPress Developer 4/2023 – current
Communicate with clients to determine their needs and design preferences.
Create code for the front and back-end of websites.
Implement Custom HTML5, JavaScript/jQuery, CSS scripts along with PHP Plugin development.
MySQL query/script enhancements and/or re-configuring
Train Users in Website design and functionality.
Run tests to ensure that they used the correct code strings.
Provide continued support for one or more web properties.
Maintain communication with team members and supervisors concerning the direction of the website.
Code and script applications.
Perform routine site audits, as well as ongoing maintenance, on an as-needed basis.
PROFESSIONAL EXPERIENCE
Cigna, Randstad Atlanta, GA
Lead Support Advisor - Remote 8/5/2022 – 12/3/2022
Designed and developed as well as carried out supervisory responsibilities around interactive web and database applications used for automating tasks, storing, and reporting on measuring and evaluating data used by company program functions to integrate web or windows applications for dissemination of information to customer managers, employees and citizens and associated functions. Day to Day roles and responsibilities include:
Utilized Microsoft .NET Framework and a supported programming language (e.g., VB.NET, Visual C#).
Monitored and reviewed incidents reported by business teams.
Provided hands-on technical tier 2 research and root cause analysis.
Perform in-depth data and systems analysis.
Provided 24/7 on-call support for production application outages and critical incidents.
Ability to work with a variety of staff and resources in multiple time zones and locations.
Managed configuration changes and developed batch data updates.
Maintains process and troubleshooting documentation to be utilized by the team.
Organize and coordinate meetings with business users for specific application areas, as well as work to prioritize requests from business users for those areas.
Performed code reviews.
Act as backup for team manager including release deployment and internal support requests.
May be assigned to special projects that drive continuous improvement of services and production control processes.
maintained complex data driven microservice based designs that met and exceeded requirements within high performance automated environments.
Impellam Group Atlanta, GA
Application Analyst (Remote) 6/17/2019 – 6/15/2022
Designed and developed as well as carried out supervisory responsibilities around interactive web and database applications used for automating tasks, storing, and reporting on measuring and evaluating data used by company program functions to integrate web or windows applications for dissemination of information to customer managers, employees and citizens and associated functions. Day to Day roles and responsibilities include:
Shadowed Supervisor work delegation as well as coordinated requirement sessions and business requirement deliverables.
Assisted less experienced peers.
Designed, developed, documented, tested, and debugged new and existing software systems and/or applications for market sale or large-scale proprietary software for internal use.
Created ERD Database Designs with SSIS and SSRS Package and Report automation.
Utilized Microsoft .NET Framework and a supported programming language (e.g., VB.NET, Visual C#).
Served as technical expert on development projects.
Participated in full development life cycle including requirements analysis and design.
Wrote technical specifications based on conceptual design and stated business requirements.
Supported, maintained, and documented software functionality.
Identified and evaluated new technologies for implementation.
Analyzed code to find causes of errors and revise programs as needed.
Participated in software design meetings and analyze user needs to determine technical requirements.
Consulted with end user to prototype, refine, test, and debug programs to meet needs.
Recognized as advanced individual contributor..
Worked without supervision with extensive latitude for independent judgment.
Considered subject matter expert within discipline.
Achievements: Automate SSRS/SSIS Package execution, PLSQL scripts, business rules and final output and deployment of SSRS reports and process execution of submission for invoice processing
SP Richards Atlanta, GA
Sr. Analyst 12/26/2018 – 3/1/2019
I designed and developed interactive multi-layered web application that used client-side JavaScript and other client-side libraries to create and manage Web Server API calls to and from other technology stacks of the system to “GET, POST or Update” data:
Working knowledge of web application technologies that also used .NET C#, language, AJAX, JQuery, Angularjs and Angular5 and JavaScript.
Utilization of UX/UI techniques and strategies for designing and developing enterprise type web applications.
Developed front-end web pages using XHTML, HTML5, CSS3, XSLT, Bootstrap3, JavaScript ES6 and JQuery, AngularJS with Wordpress WCMS.
Experience utilizing XMLWebservices and/or JSON RESTful technologies.
Provided technical consultation, instruction, support services and training for automating, managing, and evaluating web-based pages, publications, multimedia, databases, systems
Management of SQL Server 2012 and SQL Server 2016 Stored Procedures, scripts and query
CDC Atlanta, GA
Sr. Technical Analyst (Remote) 7/16/2014 – 9/7/2018
I provided services and expertise in web development from code review, code refactoring, code creation, testing, evaluation and maintenance of the website/web application as well as IT projects that involve internet-based databases and data collection systems:
Requirements gathering and Usability sessions lead and coordinator.
Developed and devised project deliverables activity for Enterprise Life Cycle Project (EPLC).
Project deliverable to include Project Charter, Project Management Plan, Project Process Agreement, Requirements document preliminary design review process.
Provided technical consultation, instruction, support services and training for automating,
managing, and evaluating web-based pages, publications, multimedia, databases, systems.
Provide technical consultation, instruction, support services and training for automating, managing, and evaluating web-based pages, publications, multimedia, databases, systems.
Management of SQL Server 2012 and SQL Server 2016 Stored Procedures, Store procedures and PL SQL scripts and queries.
Vb.Net Development on CDC’s Laboratory Repository Network capacity and planning web application.
Technical lead on New Development C# .NET Labtraining application.
Performed new database scripts as well as updates and enhancements to store procedures and PL SQL scripts.
Working knowledge of web application technologies that also used .NET C#, language, AJAX,
JQuery, Angularjs and Angular5 and JavaScript.
Utilization of UX/UI techniques and strategies for designing and developing enterprise type web
applications.
Developed front-end web pages using XHTML, HTML5, CSS3, XSLT, Bootstrap3, JavaScript ES6 and JQuery, AngularJS with WordPress WCMS.
Experience with creating, managing, and editing web content in a content management system (CMS) such as Percussion and/or WordPress.
Experience utilizing XMLweb services and/or JSON RESTful technologies.
Ability to interact and communicate with non-technical professionals to ensure that projects meet business requirements (collaboration and business analysis skills).
Worked with graphic designers and other members of a project team to develop the site concept, interface design, and architecture of the website.
Deploy large web-based transaction systems using application servers.
Research, test, build, and coordinate the integration of new products per production and client requirements.
Consult on all matters technical in the development of new company specific web pages.
Advised on the transferring of existing web pages and pdf forms to .NET technology with a customer-focused approach.
Experience developing wireframes and conducting user tests of websites.
Provided detailed flowcharts, diagrams and data dictionaries to communicate and collaborate on development architecture.
Achievements: Created SharePoint Auto-populate Document Library. Lead in the design, development,
build out and deployment of cdc.gov external facing site http://jobs.cdc.gov. Advised on the development of the information architecture in the redesign efforts of jobs.cdc.gov. Trained on the Navigation and flow and UX design. Spearheaded HRO intranet pdf fillable form with digital signature security classification
process. As a member of HRO Change Management Framework (HCMF) Visual Display initiative, I provided Analysis and technical feasibility deliverable and consultation around the deliverable of acquisition of Visual Display Management System. I provided technical consultation on UI Process Flow on the development of SharePoint PCA ticketing system that prevented potential time set-backs and re-work.
City of Atlanta, Hartsfield Jackson Atlanta Airport, Department of Aviation Atlanta, GA
.Net Sr. Programmer/Analyst 7/2012 – 7/2014 As a lead developer I analyzed, designed, and programmed application software. Duties included, but were not limited to: directing activities of other developers; taking the user's needs and converting them into a computerized system and/or application program; assisting with interdepartmental projects; analyzing and assessing software as well as determining requirements. Other tasks and responsibilities:
Oversight of junior and contracted developers.
Modified existing software by making changes to/or correcting problems in existing Production Programs.
Installed and managed SSL Digital Certificates on external facing sites.
Identified and investigated possible solutions and provided both written and oral recommendations
to technical and non-technical staff and senior managers.
Created and managed SharePoint 2010 to data sources of internal and external libraries,
View/Forms for working with site data and custom workflows to manage business processes and lastly branding.
Developed new applications; wrote, tested, coded and debugged computer programs using
MVC3 pattern .NET Framework 4.5.
Evaluated and consulted on new software packages; designed the format of screens, forms and
reports.
Designed and prepared test data for proper testing of computer programs.
Provide Training of newly developed applications to users and stakeholders.
Prepared project management documentation.
Maintained website www.Atlanta-airport.con whose architecture used MVC3 structure (master pages, security and authentication) to maintain and scale application performance.
Utilized ASP.NET Web API to build applications that track and manage data and/or records from a SQL Server and oracle back-end as well as server and web controls, CSS and AJAX for front-
end UIs.
Implemented multimedia tools with Ajax to implement videos with listeners to communicate with
the web API for video start-up and stop functions.
JQuery JavaScript library Selectors to show and hide elements.
JQuery CSS Classes to toggle between adding and removing classes from the selected elements.
JQuery events to assign for example click events to various elements on a page and lastly to load external data into into webpage(s).
Developed web applications that require ASP.Net Identity system for storing users-names,
passwords, roles with active directory and/or MySQL username password authentication.
Achievements: Winning Team - team lead in disaster recovery session. I was the lead developer on an online training application, “See Something Say Something” Training Awareness online Application for
the airport that has launched Citywide. I have also created applications that require web service ASP.Net Ajax Timer Class with script manager to schedule notification alerts in a web application that sends out emails to tenant companies to notify them of training class performance.
Axelon Services – AT&T Atlanta Georgia
Web Analyst 9/2011 – 1/2012
I worked on the Telecommunication.com eServicing website providing analysis & implementation
enhancements to existing website capabilities. I identified, reported, and analyzed key performance indicators; integrated findings into business and design decisions, analyzed website user behavior using quantitative and qualitative methodologies and provided data-supported website and user experience
recommendations. Other day to day task and responsibilities included:
Provided insightful, actionable analysis across Telecommunication.com eServicing sites to
improve the customer experience.
Integrated multiple data sources including online activity, surveys, and call drivers to establish a
complete picture of customer behavior aimed at improving & increasing online self-service usage.
Continuously examined and validated accuracy of eServicing sites.
Regularly communicated website performance information to a wide variety of internal audiences
via SharePoint.
Identified opportunities for performance improvement, partnering with business clients, IT and marketing partners to support a business case, or small works project implemented via rapid deployment.
Managed delivery of weekly performance reporting to quantify the impact of marketing & business adjustments/enhancements with MS Project.
Analyzed web traffic and evaluated the effectiveness of various initiatives.
Used HTML, JavaScript and CSS to Modify, maintain and deployed eServicing website tiles via ATG CMS program.
Worked with teams to prioritize and Client defect fixes for deployment.
Zambia Emory HIV Research Project/Clinic (ZEHRP) Atlanta, GA/Lusaka, Zambia
Project Manager/Administrator 7/2010 – 9/2011
I was responsible for all IT, human resource, financial management and logistical matters at Project
ZEHRP. I managed Datacenter projects tasks and employees as well as:
General Management of Admin Staff Responsibilities and Achievement
oDetermine and delegate appropriate daily and long-term projects to admin staff
oArrange and monitor monthly schedules for driver and cars
oApprove non-routine maintenance and cleaning projects at sites
oPrepare mid-term and end-contract staff evaluations for administrative staff
oEnforce ZEHRP disciplinary procedures
oCommunicate project-wide information vie staff memos and department meetings
Human Resources Management of Zambian Staff and Expatriate Staff, Zambian Doctors, visitors and Staff training
oHandle preparation of personalized annual contracts for Zambians
oPrepare and distribute midmonth and end-month salaries
oPrepare monthly PAYE and NAPSA payments for all staff
oRegister all staff members for local health scheme and manages expenditures
oCoordinate work permits
oEnsure housing availability
oProcure cell phone on company cell phone plan
oOrganize on-call schedule
oEnsure Zambian doctors’ benefits and payments agreed upon with PI are met in country correctly
oAct as first emergency contact for intern issues in country
oProvided overview of project to student and visitors upon arrival
oPoint-of-contact for ZEHRP staff development and training program
oCoordinate monthly training days for ZEHRP staff
Management of finances from bank accounts, cash, checks, to accounting practices
oMonitor accurate and timely deposits from Emory and drawdowns from CDC
oPrepare submission of new bank signatories
oPrepare paperwork for bank transfers
oMonitor local and international currency exchange rates
oWithdraw and distributes cash on a weekly to bi-weekly basis for all project sites
oMonitor daily cash expenses and ensures balances match
oManage check book to ensure adequate funds are available
oPay Bills for project
oOversee timely preparation of FL encompassing financial information from all sites
oQC individual expenditures and aggregate amounts to comply with budget limits
oSubmit financial reports to other donors as required
oBudget Planning
oMonitor site and department expenditures to ensure maximum budget allowance is not
exceeded
oApprove only essential purchases or use of project funds per authorization of Emory
Communicated project-wide information via staff memos, department meetings and SharePoint.
Program for staff leave management using ASP.Net for front-end and Access, back-end.
Point-of-contact for ZEHRP staff development and training program.
Coordinated monthly training days for ZEHRP staff
Oversight of timely preparation of FL encompassing financial information from all sites.
Quality Controlled individual expenditures and aggregate amounts to comply with budget limits.
Submitted financial reports to other donors as required.
Budget Planning.
Facilitated groups of stakeholders with diverse interests to gain consensus for solutions applicable across an entire agency
Regulatory SOP management of Standard Operating Procedure (SOP) system according to
GCP/GCLP including versioning control; tracking training, signing and competency (quizzes) of required SOPs for all staff:
oResponsible for Ethics Committee submissions and communications for all non-IAVI
protocols.
oLiaised with Emory Regulatory Coordinator regarding required training for all staff including GCP, GCLP, Bio-safety and Human Subjects,
oFollowed direction of on-site Project Director to ensure project compliance with government agencies.
oCoordinated and attending monthly Project Management Group (PMG) meetings.
oActed as Communication liaison between PMG and Emory office on issues pertaining to staffing.
Communication with RZHRG sites and Emory office includes:
oEmail Admin department meeting minutes to ZEHRP Management Emory Office
oMaintain constant email correspondence with all departments from all sites pertaining to major project financial issues
oMaintain regular communication with other site managers on issues pertaining to Zambian administrative and financial issues
Achievements: Met Budgeted targets with budget cuts and reduced workforce; Responsible for the development of S.O.Ps Access database reporting and database application. I constructed .Net Windows Application that managed and tracked employee leave at Emory/RZHRG.
EDUCATION
Master of Business Administration/Project Management – Dual Degree
Keller Graduate School of Management, graduated June 2010
Health Service Management Graduate certificate, October 2011
Bachelors of Science, Computer Information Systems, DeVry University 2004
Associates Liberal Arts, City College of Chicago - Technology Center: A+, Net+, MCP, CCNA Training