Elizabeth McQuillian

*** *********** *****

Weirton, WV 26062

Phone: 304-***-****

Cell: 304-***-****

Email: ad3fl9@r.postjobfree.com

OBJECTIVE

To obtain a position with a company that shows stability. That provides a challenging team atmosphere. That encourages its employees to advance their skills, as well as allowing opportunities for advancement and career development.

QUALIFICATIONS

Positive, energetic, and detail-oriented individual with approximately six years experience in operations management, twenty plus years customer service and administrative support, and five years Tax Resolution/Credit Counseling experience. As well as accounts receivable/payable. Excellent communication and computer skills. Proficient in the use of Microsoft Office 365, as well as other software programs.

EDUCATION

Penn Foster High School, Remote Learning, Scranton, PA Graduated 2018

EMPLOYMENT

Contract/Self-Employed Travel Agent

Archer-Evolution Travel, Las Vegas NV 2/5/2023-7/31/2023

Responsibilities include:

Creating and advertising my own name under the Archer/Evolution license.

Book cruises, airline flights, and hotel stays for individuals as well as couples, and groups.

Plan and book family vacations, and holiday getaways etc.

Make sure that everything is booked as planned for clients.

Make sure clients have all the necessary paperwork, passports, tickets that is needed for their trip.

Self-Employed

Weirton, WV 10/2018 – Present

Responsibilities include:

Create and sell my own Jewelry, Windchimes, and Clocks

Avon Representative

Self-Employed Business Owner

Generation X Sports Bar & Grill, Follansbee, WV 9/2015 – 7/2017

Responsibilities include:

Running the day-to-day operations of the business

Tending bar and preparing food when needed

Maintaining inventory

Payroll & HR Tasks

Trained new employees

Supervised employees to ensure that quality control is maintained in the bar and food prep areas.

Quality Control Appraisal/BPO Operations

Workway Inc. / LandAmerica Inc., Moon Twp, PA 4/2009 – 9/2010

Responsibilities include:

Reviewing BPO Appraisals for accuracy to ensure appraisals meet client specifications.

Assisting brokers with QC fail issues.

Associate Manager

Uncle Bob’s Self Storage #096, Lantana FL 10/2008 – 3/2009

Responsibilities include:

assisting manager with daily operation of site, helping with general upkeep of property

leasing storage spaces and moving trucks, entering customer information in system and processing payments.

contacting customers regarding their payments and/or storage units

processing late notices and lien notices, preparing delinquent accounts for auction

processing and making bank deposits.

preparing and sending reports to corporate office

Self-Employed/Business Owner

McQuillian & Associates LLC, West Palm Beach, FL 12/2007 to 8/2008

Responsibilities include:

managing the day-to-day operation of the company such as sales, marketing, payroll, recruiting etc.

completing client’s financial paperwork and tax forms

contacting and negotiating client’s case with the IRS or State revenue offices

completing sales consultations and contracting clients for tax preparation, tax resolution and small business services

keeping all company financial and bookkeeping records up to date on a daily and weekly basis

preparing and submitting company tax forms

Executive Managing Director

Safe Song/The Law Offices of Frank T. Noska III, PA, West Palm Beach, FL 11/2006 to 11/2007

Responsibilities include:

managing the day-to-day operations of Safe Song

entering all A/R and A/P, invoicing clients, bank reconciliations and collection of aged accounts 30 days or more past due.

overseeing the case managers to ensure that cases are being worked in a timely fashion.

resolving client issues.

handling all accounts receivable.

analyzing and preparing client paperwork for submission to the IRS/State revenue offices

submitting client’s Offer in Compromise, Installment Agreement paperwork to the IRS/State revenue offices for review.

negotiating settlements with IRS and/or Revenue Officers

interviewing and hiring new staff when needed.

ordering supplies and contacting vendors for service or repairs of equipment.

Appointment Setting/ Caseworker/Tax-Credit Counselor

J.K. Harris & Company, Boynton Beach, FL/Charleston, SC 5/2003 – 5/2006

Responsibilities include /Charleston, SC Location: 7/2003 – 5/2006

answering incoming calls from clients.

analyzing and preparing client paperwork for submission to the IRS/State revenue offices.

submitting client’s Offer in Compromise, Installment Agreement paperwork to the IRS/State revenue offices for review.

negotiating garnishment releases with the IRS/State revenue offices

reviewing the credit reports from each of the three reporting agencies with client and developing a plan for repayment of the client’s debt.

negotiating settlements on behalf of the clients to prevent foreclosures, repossessions, judgments, and garnishments.

Responsibilities include /Boynton Beach, FL Location: 5/2003 – 7/2003

scheduling or rescheduling appointments for potential clients

answering incoming calls from clients and assisting clients with paperwork issues

Mystery Shop - Scheduler

Career’s USA Temp Staffing/Datatron, Palm Beach Gardens, FL 10/2002 – 3/2003

Leasing Consultant/Office Manager

Lake Point Villas/Morgan Parker Temp Staffing Inc., West Palm Beach, FL 2/2002 – 7/2002

Assistant Bookkeeper

Magna Oil Inc., Hypoluxo, FL 1/1999 – 10/2001

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