Kabik Hamilton McMillon

*** *** ** * **** ***

MCDONOUGH, GA 30252

225-***-****

ad3fkv@r.postjobfree.com

Analytical Customer Service Specialist skilled in financial and managerial accounting practices and procedures. 5+ years’ experience applying financial and managerial proficiency and excellent at juggling multiple tasks and working under pressure. Passionate about good customer service with excellent outcome and brilliant service recovery skills Experience

July 2020 – Current

McMillon Freight Solution Inc.

McDonough, GA

Human Resource Manager

• Responsible for helping manage internal and external compliance reporting, providing compliance advice and assistance, conducting compliance investigations, manage on-going education program.

• Monitor and assist in enforcement of DOT and FMCSA regulations to ensure compliance.

• Responsible for conducting all tasks associate with: Driver Qualifications – Medical Cards/Physicals, CDL, Annual Driving Records Driver Training – DOT regulations, Hazmat training

• Driver Records – Processing employment applications, DOT required documents, company policies, CSA, MVR, criminal background, PEV

• Conduct daily audits of drivers to ensure compliance and productivity through a fleet management and tracking software system.

• Administer random drug screens and expiration list processes including driver’s license and medical card renewal. may assist in the implementation and monitoring of compliance controls, compliance procedures and operational processes.

• Apply for permits and certifications (oversize, IFTA, Hazmat, NMFTA) for the company.

• Register titles and tags for company owned and leased equipment (County Fleet and IRP).

• Reviews reporting of all vehicle, passenger and employee accidents/incidents for determination of cause and preventability and identifying potential trends

• .Process and manage all driver accident claims with our insurance carrier and assigned adjusters, coordinate and request Certificate of Insurances with our insurance carrier

• Conduct drivers call ins and complaints while managing the risk for the company. February 2013 to July 2020

Diverse Catering Support LLC

Citronelle, AL 36522

CEO /Owner

• Prepared accurate financial statements at end of the quarter. Managed accounting operations, accounting close, account reporting and reconciliations. Compiled financial reports pertaining to cash receipts, expenditures and profit and loss.

• Created presentation formats for monthly/quarterly reviews of expense charge-outs. ascertained customers' needs

• Consulted with clients to create and serve customized menus at parties or events. responsible for developing the menu, preparing, transporting, and serving the food, and assisting with the cleanup

March 2007 to January 2013

D&K's X-clussive Kicks N Accessories

Austell, Ga. 30106

OWNER /CEO

• Maintained accurate accounts including high dollar amount, in inventory, fixed assets, accounts payable, accrued expenses and line of credit transactions.

• Accountable for daily operations of storefront including staffing, scheduling training, and appraising staff.

• Responsible for all customer queries and complaints.

• Implemented marketing strategies which resulted in [90%] growth of customer base leading to increased sales by 40% over a two-year period. Education

1999 Jefferson High Waukegan, Ill High school diploma 2005 North by Northwestern University Bachelors of Business Administration /Computer Science

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