Ramal Harvey

Napa, CA 510-***-**** ad3fjw@r.postjobfree.com

EDUCATION

● CALIFORNIA STATE UNIVERSITY OF NORTHRIDGE : Bachelor of Arts-Political Science 2009- 2014

● HAYWARD HIGH SCHOOL: Diploma of Completion 2005–2009

PROFILE

Versatile customer service and administrative support professional with complimentary time-management skills and diplomacy. Versed in the coordination of efforts within the Human Resources Operations field to achieve near and long-term organizational goals. Exemplary verbal and written communicator who demonstrates professionalism and strengthens the company image when in contact with internal and external clients. Management of operations is my key contribution within the field of Human Resources.

PROFESSIONAL EXPERIENCE

Dec. 2022-Present

Kaiser Permanente

Oakland, CA

(Full Time) Senior Operations Coordinator

As a Sr. Operations Coordinator, I work with Hiring Chiefs and physicians to increase their headcount by managing the full cycle recruitment process for Pediatricians and Anesthesiologists. Meeting our quarterly objectives through talent acquisition, project management, onboarding and acting as a liaison for our physicians, leadership and candidates. I ensure that all processes are in compliance and our employees have the resources they need to succeed at Kaiser. A secondary field of interest is payroll, benefits, general administrative support, mastering various systems and data analysis.

RESPONSIBILITIES:

●Full cycle recruiting for Pediatricians and Anesthesiologists.

●Assisting with the onboarding process from drafting an Offer Letter, preparing documents for new employees, and processing background checks.

●Booking travel for candidates, processing Reimbursements and facilitating our moving allowance program.

● Partner with our Benefits team to discuss new plan options during open enrollment and being a liaison when communicating with employees regarding benefits.

●Sourcing Candidates

●Assist with ad hoc recruiting reports and present metrics to leadership.

●Attend both virtual and in person career and employee spotlight events.

●Manage our ATS and HRIS tracking systems.

Dec. 2021 to September 2022 (Laid Off)

Meru Health

San Mateo, CA

(Full Time) Human Resources Generalist

As a Corporate Generalist, I worked with business employees and clinicians to enrich their experience with a company that is founded on growth and excellence. Meeting our quarterly objectives through project management, onboarding, culture and compliance. I ensure that all processes are in compliance and our employees have the resources they need to succeed at Meru Health. A secondary field of interest is payroll, benefits, leave of absence administration, mastering various systems and data analysis.

RESPONSIBILITIES:

● Manage the employee life cycle processes including onboarding, offboarding, recognition and rewards programs and ultimately improving employee satisfaction and retention.

● Own the onboarding process from drafting an Offer Letter, sending it to new employees, gathering documentation, processing background checks and facilitating New Hire Orientation.

● Partner with our Benefits Vendor to discuss new plan options during open enrollment and being a liaison when communicating with employees regarding benefits.

● Build out any missing infrastructure needed to support departments, with regard to the employee life cycle.

● Execute on department objectives and key results (OKRs) each quarter with a minimal target of 80% completion.

● Assist in administering compensation and employee performance programs.

● Ensure legal compliance of Human Resources state and federal regulations and applicable employment laws. Update policies, the Employee Handbook and procedures as required.

Aug. 2020 to Dec. 2021

Freenome LLC

South San Francisco, CA

(Full Time) Human Resources Coordinator

The operation at Freenome is a fast paced, start up Biotechnology company. As the Human Resources (HR) Coordinator, I work alongside the People team and departments to ensure that employees at Freenome have the resources they need to succeed. By being the first point of contact for new employees going through the on boarding process and facilitating with new hire orientation, to updating employee information, processing employment verifications and taking on administrative projects, I have developed a great skill set in communication and organization.

RESPONSIBILITIES:

● Own the onboarding process from the time an Offer Letter is signed to completion of New Hire Orientation

● Partner with our Benefits Vendor to discuss new plan options during open enrollment

● Conduct Benefits onboarding for employees and answer questions regarding plan options and company perks.

● Partner with the People Program Manager to establish a Leadership and Development program

● Key point of contact regarding performance management and employee development coaching

● Update Employee Rights Policies pertaining to COVID, Sick Leave, FMLA, PTO

● Employee Relations

● Work with the People and Safety team to ensure we are in compliance with Cal/Osha

and company compliance standards

● Assist with validating time cards, PTO Request, final pay checks and other payroll related inquiries

● Handle Workers Compensation cases and assist with investigations

● Maintenance of I-9 Records

Aug. 2019 to Aug. 2020

Motivate LLC

San Francisco, CA

(Contract) Recruiting Coordinator

The daily operation at MOTIVATE, was a fast-paced, start up Bike Share environment, which includes the People team, Talent Acquisition staff, Service Delivery and Bike Fleet members. As the San Francisco Recruiting Coordinator, I work hand-in-hand with the Human Resources team, ensuring that we meet staffing and employee retention. I honed my communication and networking skills as needed to double our candidate pipeline and take on other responsibilities, such as onboarding new hires, handling paperwork and Employee Development.

RESPONSIBILITIES:

● Source candidates

● Pre-screen candidates

● Schedule onsite and off-site interviews using High Five Video Chat and Google Calendar ● Build a pipeline by communicating with Community Partners and other clientele

● Attend Career and Employee Spotlight events

● Own the onboarding process from inception to completion

● Maintain employee tracking system

● Process Background Checks for new hires

Dec. 2016 to Aug. 2019

Six Flags Discovery Kingdom

Vallejo, CA

This Human Resources Department of Six Flags was a fast-paced, hands-on environment which includes H.R. Specialists, Recruitment Staff team members, and corporate staff members. The Specialists, Recruitment and Corporate staff members work as a team in ensuring that all employees provide a safe, thrilling and professional environment for guests. I sharpened the required skills needed in working directly with our Recruitment staff team members to market the Mantra in which Six Flags principles are based upon. I adapted well to the fast-paced atmosphere, in which I took on responsibilities, such as Payroll coordination of Employee events at Six Flags Discovery Kingdom and processing on-boarding paperwork.

RESPONSIBILITIES:

● Filing

● Maintenance of I-9 records

● Data entry into HRIS and ADP Recruitment ● Payroll assistance

● Publish monthly newsletter

● Coordinate Employee event

● Recruitment and processing on-boarding paperwork

● Process new hire background checks Receptionist support

● Provide benefit information for FMLA and Workers Compensation

SKILLS:

Microsoft Office Suite

Customer Service

Greenhouse

Workday

Employee Development

Photocopier / Facsimile & Scanner

Goodhire/ Background Checks

Asana

Talent Acquisition

Payroll

E-Verify/I-9s

Ceridian Dayforce

Employee Relations

Benefits Administration

Data Analytics

Total Rewards

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