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Press Operator Customer Service

Location:
Houston, TX
Posted:
February 06, 2024

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Resume:

SUMMARY

EXPERIENCE

MICHAEL

DUONG

ad3fif@r.postjobfree.com

832-***-****

HOUSTON, TX 77082

Organized and motivated employee eager to apply time management and organizational skills in various environments.

FLEXOGRAPHIC PRESS OPERATOR 12/2018 to Current

Accredo Packaging, Inc. - SUGARLAND, TX

Aided senior leadership during executive decision-making process by delivering weekly compliance reports to identify process improvement or corrective action.

Interpreted and controlled equipment conditions to check product against customer specifications and all quality standards.

• Examined printed copy for correct ink density, position on paper and registration.

• Maintained adequate productivity by setting and enforcing deadlines. Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.

PRESS ASSISTANT 12/2018 to 03/2021

Accredo Packaging, Inc. - SUGARLAND, TX

Prepared machines for printing and operated one-and two-color printing presses, platemakers, hydraulic paper cutters and digital printers and copiers.

• Set appropriate speeds, flows, colors, temperatures and positions for printing.

• Examined and produced specific job orders.

Conducted ink operations, including verifying ink specifications, inking presses, changing ink and adjusting ink flow.

• Met all production schedules and throughput yield targets.

• Kept records of materials used and time needed for projects. STORE MANAGER 06/2014 to 11/2018

ALLIANCE AUTOMOTIVE INC - HOUSTON, TX

Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.

Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.

• Managed inventory tracking and physical inventory counts to minimize loss. Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.

Generated repeat business by responding to customer concerns with friendly and knowledgeable service.

• Oversaw inventory management through cycle counts, audits and shrinkage control. Resolved customer problems by investigating issues, answering questions and building rapport.

DISPATCH MANAGER 06/2014 to 11/2018

ALLIANCE AUTOMOTIVE INC - HOUSTON, TX

Established and maintained positive relations with all drivers, creating work environment to embrace, promote and lead continuous improvement efforts.

• Managed daily scheduling of all labor and equipment needs and changes, EDUCATION

embracing continuous improvement efforts.

• Oversaw and coordinated communications within assigned territory. Documented services performed, operations information and dispatch details in system.

UNIVERSITY oF HOUSTON - HOUSTON, TX

Bachelor of Arts

HISTORY, 05/2014



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