Housekeeping Supervisor Staff

BHAGAWAN PAHARI

Gairapatan * pokhara,kaski nepal house no 8 adharsha marga- 2 tole T: 009************ E: *********@*****.***

PERSONAL SUMMARY

A highly experienced Housekeeping Supervisor, who can

demonstrate exceptional attention to detail, speed and accuracy in anything does. Overall i have worked in the hospitality industry for 10 years, and from which I have learnt how to accurately anticipate guest as well as operational needs. I have all the skills that you are looking for in a candidate, and as a true all-rounder. I’m able to work cohesively with colleagues as part of a team. I have the required level of enthusiasm and energy needed to create a sense of urgency in important matters and possesses those rare positive leadership characteristics which can inspire junior staff. You can be rest assured that I will bring an assortment of knowledge and skills to every area of your business. At this precise moment in time I would very much like to join a company like yours that has a reputation for exceptional service.

CAREER HISTORY

HOUSEKEEPING SUPERVISOR – January 2009 –April 2012 Employers name: Sofitel London Heathrow UK

Responsible for supervising the daily routine of housekeeping staff and for ensuring that guest rooms are always kept clean.

Duties;

•Holding meetings with Housekeeping staff to discuss their job functions.

•Listening to, understanding, and clarifying guest concerns. Inspecting the cleaning and servicing of guestrooms and public areas.

•Approaching guests in an attentive, friendly, courteous and service-oriented manner.

•Making sure that all Guest Rooms have appropriate supplies and linens in them.

•Maintaining guest confidentiality at all times.

•Ensuring that rooms and bathrooms are cleaned on a daily basis Inspecting guest rooms and guest areas.

•Supervising the disposal of trash and waste.

•Directing housekeeping staff to ensure a high standard of cleanliness in all public areas.

•Delegating work to meet business objectives and goals.

•Maintaining a high standard of personal appearance and grooming.

•Vacuuming carpets and mopping and sweeping tile floors.

•Training up new housekeeping staff.

•Maintaining an inventory of guest room and housekeeping supplies.

•Complying with all health and safety standards. Maintaining key control

KEY SKILLS AND COMPETENCIES

Professional

•Highly organized and detail-oriented.

•Resolving problems using good judgment.

•Can work well in stressful, high pressure situations.

•Superb manual dexterity and able to operate all necessary equipment.

•Ability to make progress on multiple assignments under time constraints.

Personal

•Physically fit and able to frequently bend or squat while completing duties. Always having a professional appearance and attitude.

AREAS OF EXPERTISE

Customer Service Cleaning Health & Safety

Other Experiences

January 2004 to June 2004

Position: Order Taker

The Jumeirah Beach Hotel

Dubai, UAE

June 2012 to Feb 2013

Position: Kitchen all rounder

Everest Dining Leicester UK

2013 to 2019

Position: Managing Director

Ishwor Nirman Sewa

Nayabazar, Pokhara, Nepal

June 2016 to May 2016

Position: Executive Housekeeper

Waterfront Resort

Lakeside,Pokhara, Nepal

July 2022to till

Position: Operation Manager

Pokhara Resort and yoga school

Lakeside,Pokhara,Nepal

OTHER SKILLS AND CERTIFICATES

Computer Skills:

Microsoft Office applications (Word, Excel, Office, PowerPoint, Outlook, Paint)-Advanced

Email and

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