Customer Service Front Desk

Pilar

Gomes

HOSPITALITY EXPERTISE

***********@*****.*** 206-***-**** Seattle, WA

EXPERIENCE

January 2022 – September 2023

Stower, Amazon Fulfillment Center Kent Warehouse

Responsibilities included scanning products, packaging customer orders, receiving and putting away inventory, and unloading products.

October 2015 – December 2021

Houseman/Housekeeping, Homewood Suites Downtown Seattle Responsibilities included cleaning, maintenance, general work inside the property, and basic housekeeping duties (changing sheets, vacuuming, restocking supplies, etc). April 2013 – June 2015

Seafood Clerk, Safeway Newcastle

Responsibilities included providing customer service, fulfilling customer orders, handling seafood products, and maintaining cleanliness of seafood area. October 2010 – April 2013

Front Desk Agent, Homewood Suites Interurban

Responsibilities included managing hotel room reservations, welcoming guests, responding to guests’ issues or complaints, balancing accounts from day shift, and ensuring customer satisfaction. October 1997 – July 2010

Room Service/Server, Seattle Airport Marriott/Seattle Marriott Waterfront Responsibilities included taking and delivering orders, maintaining supplies, completing tasks assigned by management, collaborate with restaurant/kitchen staff, and upholding high levels of cleanliness. SKILLS

Teamwork Multitasking Communication

Conflict Resolution Problem-solving Time Management