Kathy Everson

Nanticoke, PA *****

ad3ff7@r.postjobfree.com

+1-845-***-****

Authorized to work in the US for any employer

Work Experience

Fulfillment center Logistics Coordinator

Safelite AutoGlass - Nanticoke, PA

February 2023 to February 2024

• Process and accurately bill shipping orders while maintaining meticulous attention to detail.

• Prepare Bills of Lading (BOL) and shipping paperwork efficiently to ensure timely dispatch.

• Interact with drivers to facilitate pickup and delivery of loads, ensuring efficient coordination.

• Schedule inbound loads, oversee the receiving schedule, and process relevant paperwork.

• Utilize effective communication to handle scheduling tasks via phone calls and emails.

• Efficiently process and handle vendor breakage claims while maintaining organized claim files.

• Create visually appealing flyer tags for shipping purposes, ensuring clear and informative labeling.

• Process Fed Ex store shipments, iProcurement orders, and generate accurate production reports.

• Conduct thorough research to resolve any issues and provide prompt and effective replies.

• Demonstrate flexibility by undertaking additional duties assigned by management as needed. Project Management Assistant

County Draperies - Middletown, NY

November 2021 to June 2022

General office duties such as photocopy, file, scan, organize and mail documents and samples via FedEx and regular mail

Prepare and modify documents including correspondence, reports, drafts, memos and emails Resolve administrative problems and inquiries

Work alongside Project Managers

Assist project management team

Answer incoming calls and provide customer service by directing callers to the appropriate department or relaying information to individuals as needed

Scanning and Archiving of files and folders

Data entry

Able, willing and adapt to flexible work hours (when critically necessary) Perform other duties as assigned by management

Transcribe monthly meeting minutes for review and distribution Self-motivated and self-assured while functioning harmoniously within a team Order Processing/Invoicing Coordinator

Empire Office Inc. - Milford, PA

June 2010 to June 2020

Review/processing of entire company’s furniture orders. High volume of orders to be reviewed/edited/ processed within a set timeframe several times daily. Research/resolution of any order issues, all requiring constant communication with owner/management and sales staff. Preparation of daily reports for management, sales and accounting office. Creation/distribution of all client invoices on a daily basis. Follow up/resolution of all issues with sales staff/management regarding client billing issues. Telecommunications Associate Analyst

Selective Insurance Company - Branchville, NJ

January 1999 to December 2002

Coordinate telecommunications installations, projects and activities. Perform reviews, track and analyze telecommunications billing. Resolve billing issues on all telecommunication accounts and assist in ordering telecommunication products and services. Assist with routine telecommunications system administration.

Prepare and maintain telecommunications correspondence. Communicate with business unit and outside service representatives. Assist in problem determination and resolution regarding telecommunication. Administrative Assistant

Gardiner-Caldwell SynerMed - Califon, NJ

January 1996 to December 1999

Word Processing, graphics, formatting, editing and proofreading of documents (correspondence, forms, reports, proposals, contracts, manuscripts, scripts and miscellaneous communications and medical education documents) within project guidelines. Composition of routine correspondence with clients and/ or vendors as needed. Providing assistance to other Administrative Assistants as needed. Responsible for general office duties including but not limited to: incoming and outgoing mail, daily appointments, follow up for meeting materials needed for presentations, travel arrangements, logs, phone contact with clients/vendors/company owners, organization, management and prioritization of daily work flow with one Project Manager and one

Senior Vice President.

Executive Secretary

North Jersey Physicians Review

January 1992 to December 1995

Managing of monthly scheduling of 16 staff members working in the field at 15 tri-state area hospitals. Liaison for Senior Vice President and field staff with clients for scheduling needs, availability, distance to travel, etc. Composition and distribution of routine correspondence, confidential personnel correspondence and reports, and annual company budget. Also responsible for office petty cash distribution and monthly reconciliation. Assistance to Senior Vice President for verification of field staff productivity logs/timesheets for verification of monthly scheduling for billing and employee payroll. Education

High School Diploma

Roxbury High School

1984 to 1988

Skills

• Proficient in many software programs including WordPerfect, Word, PowerPoint, Excel, Access, Lotus 1-2-3, Paradox. Experience with transcription. Organized and able to handle multiple projects at once and meet stringent guidelines. Motivated self-starter, able to work independently and adapt to a changing work environment easily. Comfortable with all levels of management, including outside clients/reps/vendors. Able to work well with others and a team player. Comfortable with all office equipment.

• Administrative experience

• Windows

• Microsoft Office

• Computer skills

• Microsoft Excel

• Customer service

• Telecommunication

• Proofreading

• Word Processing

• English

• Time management

• Communication skills

• DocuSign

• Microsoft Access

• Order entry

• Windows

• Google Docs

• Clerical experience

• Front desk

• Project coordination

• Office management

• Cash handling

• Proofreading

• Telecommunication

• Warehouse management system

• Microsoft Outlook

• SAP

• Supply chain

• Customer service

• Manufacturing

• Analysis skills

• Microsoft Word

• Databases

• Documentation review

• Organizational skills

• Microsoft Office

• CGMP

• Plastics injection molding

• Forklift

• Computer hardware

• Logistics

• Shipping & receiving

• Warehouse experience

• Computer skills

Certifications and Licenses

Driver's License

July 2023 to July 2027

Assessments

Work style: Reliability — Proficient

October 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Working with MS Word documents — Proficient

October 2021

Knowledge of various Microsoft Word features, functions, and techniques Full results: Proficient

Sales skills — Proficient

January 2023

Influencing and negotiating with customers

Full results: Proficient

Written communication — Proficient

September 2022

Best practices for writing, including grammar, style, clarity, and brevity Full results: Proficient

Customer focus & orientation — Proficient

October 2021

Responding to customer situations with sensitivity Full results: Proficient

Verbal communication — Proficient

January 2023

Speaking clearly, correctly, and concisely

Full results: Proficient

Customer service — Proficient

October 2021

Identifying and resolving common customer issues

Full results: Proficient

Medical receptionist skills — Proficient

October 2022

Managing physician schedules and maintaining accurate patient records Full results: Proficient

Bookkeeping — Proficient

October 2021

Calculating and determining the accuracy of financial data Full results: Proficient

Data entry: Attention to detail — Proficient

December 2022

Maintaining data integrity by detecting errors

Full results: Proficient

Spreadsheets with Microsoft Excel — Proficient

October 2021

Knowledge of various Microsoft Excel features, functions, and formulas Full results: Proficient

Administrative support professional fit — Proficient October 2021

Measures the traits that are important for successful administrative support professionals Full results: Proficient

Attention to detail — Proficient

September 2021

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Managing accounts in QuickBooks — Proficient

October 2021

Using QuickBooks software to manage business financials Full results: Proficient

Administrative assistant/receptionist — Proficient October 2021

Using basic scheduling and organizational skills in an office setting Full results: Proficient

Project timeline management — Proficient

October 2021

Prioritizing and allocating time to effectively achieve project deliverables Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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