DAVID SHOE

*** *. ******* **

Hamilton, NC ****0

252-***-****

ad3fdy@r.postjobfree.com

Summary

Over 20 years of business experience in purchasing as a buyer, sourcing/inventory analyst, supply chain operations and vendor management analyst, material analyst, market research assistant and

customer service agent

Core Competencies

Inventory and data analyst

Relationship building and leadership

Supply Chain and order management

Buyer / Sourcing

Remote Work

Ecommerce

Project and change management

Excellent written and verbal skills

Strict attention to every detail

Purchasing

Career

Unilever Englewood Cliffs, NJ Feb 2023-Oct 2023

Operations Specialist

Provided SAP inventory accuracy from offsite warehouses to Unilever

Inventory manager for seven warehouses

Reconciliation of accounts to match

Trained offsite warehouse personnel to use SAP with Unilever SOP

Accuflex Greenville, NC May 2022– Sep 2022

Operations Analyst - Contract

Provide quotes and estimates

Shipping items to customers

DS Wordsmith Emerald Isle, NC Jan- 2014-Jun 2023

Buyer / Editor – Part Time

Review documents for content, standards of procedure

Provide research and analysis of company projects

S&P Data

Customer Service Agent Cleveland, OH Mar-Sep 2021

Remote work for Sprint/T-Mobile Retention team using Citrix, CST, Genesys

Answer calls, sales of phone plans

Customer service through audio headset

Resolve customer issues using Ariba/ SAP

Assisting customers with enquiries

Using Ecommerce to sell and make payments towards phones and phone plans

Summerwinds Indian Beach, NC May 2013 Sep 2018

Services / Sports Complex Assistant

Manage and oversee the day-to-day operations of the complex

Performed customer service, purchasing and office management

Inventory management, order management

Dealing with owners

Scheduling, tracking and processing orders

Merck Charlotte, NC Aug 2010 Feb 2011

Buyer / Sourcing Analyst - Contract

Through SAP and Ariba responsible for sourcing Market Research and Plant and Maintenance products by streamlining vendor approvals and resolving issues within the PtP structure while implementing compliance of corporate policies and procedures

Produced Point of Sale reports of usage and stock requirements for warehousing and management

Requested quotes and negotiated with suppliers for best prices, terms and service agreement options

Order processing, order consolidation, order allocation management, customer communications and collaboration in order to provide Ecommerce solutions

The Scotts Company Mooresville, NC Feb -Apr 2010

Sr. Replenishment Analyst - Contract

Responsible for daily replenishment of Scotts key metrics such as average order delivery size, order frequency, returns, and fill rate to all of Lowes Home Improvement stores nationwide using UNIX, SAP

Assisted Scotts Sales & Forecasting teams with multiple projects, processes and analysis including numerous ad hoc reports, item setup/maintenance and determining suggested build orders

IDG Charlotte, NC Feb 2004 Jun 2008

Purchasing / Inventory and Data Analyst

Used INFOR software to analyze over 16,000 vendor records and 750,000 item records of material and data through multiple product lines in 10 United States and China warehouses resulting in minimal obsolete and excessive inventory

Point of Sale contact of inventory reports to Marketing for promotional sales forecasts and recommendations of service level objectives

Analysis of requested quotes from vendors and price proposals that aided in strategic development of sales through ERP/MRP analysis

Managed the order life cycle of products from beginning to end ensuring pricing accuracy, terms, lead times, pack requirements and inventory availability

Worked with customer service, accounting and purchasing to analyze, evaluate and offer key service metrics for accuracy

Order management experience involved tracking orders and trouble shoot service level discrepancies

Education

High Point University, High Point, N.C.; BS - Business Administration and Economics

SAP, Ariba, ERP, MRP, EZ Req, Legacy, UNIX, CITRIX, CST, ICARE, Java, INFOR, Genesys, Microsoft OFFICE (Word, Excel, PowerPoint), IBM 3090 and AS400. Computer programming experience in Basic, Focus and FORTRAN. Installation, testing and repair of computer hardware and software.

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