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Customer Service Front Desk

Location:
Northridge, CA
Salary:
$65,000.00
Posted:
February 06, 2024

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Resume:

Barbara Maestas-Lubbers

**** ******* ***

North Hills, CA 91343

Cell: 818-***-**** / ad3fcz@r.postjobfree.com

JOB POSITION: Open – Full Time

SKILLS:

Sales

Selling Memberships at Club Pilates, Responsible for Sales at “Things From Another”, Universal Studios Citywalk, opening year sales hit $1.2 million. Created my own line of toys selling to unique retail stores. Sold licensed television & movie collectibles in a web based store. Customer Service

Adept in handling customer opportunities and unusual situations. Satisfaction of the customer is a priority to create repeat customers.

Operations

Maintain daily functions of a high volume/demand establishment. Fully able to handle multi-staff, clientele, sales and upkeep of a large complex. Experienced in opening of an establishment from the ground up.

Security Control

Detail proficient in auditing, stock inventory, crowd/theft/incident control, and accurate high volume cash handling. Knowledgeable in creating security badges and card reader coding. Purchasing

Accomplished at meeting the public’s demand for quality and unique merchandise. Established long existing vendor relationships with over 100 companies and easily capable of developing new vendors necessary to diversify and increase sales. Familiar with purchasing from Expo’s and Conventions; 12+ years at the Natural Product Convention, 4 years Toy Fair, 4 years MAGIC

(clothing convention), 15+ years LA Gift Show.

Marketing

Execute various campaigns from concept to completion including but not limited to media ad campaigns, public relations, benefits and events. Oversaw set up of multiple city convention booths for sale of products.

Personnel / Management

Skilled hiring, termination, evaluating, training of staff and management. Fifteen years of experience in payroll, accounts receivable/payable, collections, P & L, and budget analysis. EXPERIENCE:

2/01/2023 – Present Medtronic - Northridge

QUALITY CONTROL INSPECTOR

2/2021 –1/25/23 Quest Diagonostics – West Hills, CA SPECIMEN PROCESSOR/FRONT DESK GREETER

9/2017 – 02/2021 Fox Television/Securitas – Los Angeles, CA PBX (Receptionist) SECURITY OFFICER (I have my Guard Card) 6/2016 – 1/2018 Athletic Physical Therapy & Physical Therapy Specialists – Westlake & Granada Hills, CA PILATES INSTRUCTOR/FRONT & BACK OFFICE

9/2015 - 6/2016 Club Pilates – Granada Hills, CA

PILATES INSTRUCTOR/ FRONT DESK LEAD/ SALES

1997 – 2022 MLennium Productions / The Feng Shui Expert – North Hills, CA OWNER / SELF-EMPLOYED

1993 - 1997 Dark Horse Comics,Things From Another World - Universal Studios, CA GENERAL MANAGER / PURCHASING MANAGER

1988 - 1993 America Multi-Cinema Theatres - Burbank, Century City, Santa Monica, Santa Ana, CA THEATRE / MARKETING MANAGER

EDUCATION:

1979 - 1981 College of Santa Fe - Santa Fe, NM

COMPUTER: Windows; Word; Publisher; Excel; Office; Quickbooks Pro; Visio; Teams, Zoom



Contact this candidate