Krystle E. Alvarado

ad3fcu@r.postjobfree.com

818-***-****

Education

Bachelor’s Degree in Business Administration 2003

University of San Salvador

Qualifications

Benefits Management

HRIS Administration

Contract/Policy Compliance

On Boarding

Union Worker CBA Administration

Leaves of Absence Management

Operations Management

Policy and Procedure Implementation

Payroll Processing

Employee Relations

Workers Compensation

Compensation

Recruitment

Project Management

Performance Management

Professional Experience

EAH HOUSING 2019 - PRESENT Tarzana, CA

Human Resources Business Partner

Human Resources Business Partner of 130-150 employees for Fresno and Southern California. Perform a wide variety of professional level human resources activities for my region such as recruiting, onboarding, employee relations, leave management and related areas. Make recommendations regarding new or existing human resources policies. Conduct research, analyze data and prepares recommendations on assigned projects. Work closely with VP and HR Manager in developing, implementing, and evaluating ongoing HR policies, programs, and activities for my region.

●Recruiting/Hiring - Responsible for leading all recruitment efforts including liaising with temporary placement agencies and recruitment resources, working with hiring managers to determine recruitment strategy, and hiring decisions. Conducted New hire onboarding.

●Employee Relations - Assist directors regarding policy interpretation, solution recommendation and suggest course of action. Council, advise and/or review disciplinary actions to ensure consistency. Review and/or write formal disciplinary actions such as Performance Improvement Plans. Conduct investigations and collaborate with legal if needed. Discretion in handling sensitive matters by maximizing interpersonal, tact, diplomacy, and negotiation skills.

●Reporting - Prepare correspondence, spreadsheets, and a variety of standard and specialized reports, research and analyze information and conduct and complete surveys.

●Performance Management - Manage yearly reviews on Success Factors platform and process increases based on performance.

●Training - Assist with preparing material and conducting training of staff as needed.

●Conflict Resolution - Counsel and advise managers in interpreting and applying policies and procedures to resolve issues related to disciplinary action and conflict resolution.

●Leaves of Absence - Track all leaves of absence such as: FMLA; PDL; CFRA; and all personal leaves.

●Compensation – Provide guidance to Supervisors on pay decisions and complete compensation surveys as needed.

BUILDING FUTURES 2018 – 2019 San Leandro, CA

HR / Operations Director

Human Resources of One and Operations Management for Nonprofit agency with 75 employees catering to the homeless population and victims of domestic violence in Alameda County. Responsibilities include semi-monthly payroll processing high recruitment and staffing.

Payroll Processing - Semi Monthly payroll processing of payroll for all employees in accordance with applicable FSLA laws using ADP payroll processing system.

Benefits Administration - Full cycle benefits administration; Shopped Brokers, selected plans, completed several census, Open Enrollment, and administration of all benefits requests throughout the benefit year.

Employee Relations - Assist directors regarding policy interpretation, solution recommendation and suggest course of action. Council, advise and/or review disciplinary actions to ensure consistency. Review and/or write formal disciplinary actions such as Performance Improvement Plans. Conduct investigations and collaborate with legal if needed. Discretion in handling sensitive matters by maximizing interpersonal, tact, diplomacy, and negotiation skills.

Reporting - Prepare correspondence, spreadsheets, and a variety of standard and specialized reports, research and analyze information and conduct and complete surveys.

Compliance - Ensure services are in compliance with professional standards, state and federal regulatory requirements and laws.

Workers Comp Administration - Handled all injury administration with MRO and tracked all injury related leaves including modified duty and reasonable accommodation.

Training - Assist with preparing material and conducting training of supervisory personnel in matters pertaining to disciplinary actions, grievance procedures and performance reviews

Recruiting/Hiring - Responsible for leading all recruitment efforts including liaising with temporary placement agencies and recruitment resources, working with hiring managers to determine recruitment strategy, and hiring decisions. Conducted New hire onboarding.

Leaves of Absence - Track all leaves of absence such as: FMLA; PDL; CFRA; and all personal leaves.

LA BREA DINING 2016 – 2018 Los Angeles, CA

HR Manager

HR department of one for a 150 person, multi-location management for international restaurant chain with five corporate locations. Responsibilities include recruitment and selection in high turn-over industry. Heavy Workers Comp claim management, sole payroll processor for semi-monthly payroll process, compensation including tips, legal, benefits administration and operations management.

●Recruitment/Hiring– Posted open positions on recruitment websites and reviewed resumes on weekly basis for staffing across five locations and forwarded potential candidates to location managers. New hire onboarding.

●Workers Comp – Restaurant industry high workers comp across all locations. Reporting and tracking all workers comp claims. Ensured communication between injured employees and location managers as well as workers comp teams; modified duty and return to work programs.

●Payroll – Semi-monthly payroll process for all corporate locations. Hourly and Salary compensation programs. Minimum wage, commissions, tips, employee expenses and travel.

●Legal – Work alongside legal team to minimize legal exposure. Review contracts and agreements. Attended government regulated hearings, ie., Discrimination, DOL and EDD.

●Benefits Administration – Full cycle benefits administration; Shopped Brokers, selected plans, completed several census, Open Enrollment and administration of all benefits requests.

●Recruiting/Hiring - Responsible for leading all recruitment efforts including liaising with temporary placement agencies and recruitment resources, working with hiring managers to determine recruitment strategy and hiring decisions.

●Operations Management – Managed Corporate office in its entirety.

●Leaves of Absence - Track all leaves of absence such as: FMLA; PDL; CFRA; and all personal leaves.

EVERY CHILD ACHIEVES 2013 – 2016 Los Angeles, CA

HR Generalist

Provided HR services for a 300-employee workforce within the Greater Los Angeles, Orange County and Inland Empire areas of Southern California. Responsibilities include recruitment & selection, employee relations, implementation and coordination of policies and procedures, benefits administration, semi-monthly payroll processing, HRIS management, Personnel File management, Event Planning and Coordination, and Drug Program Screening Administration

●Employee Handbook and Illness and Prevention Program – Created, Developed, and maintained company Handbook and Illness Prevention Program outlining the policies and procedures of the company for both. In addition, created each Publication in house and designed, bound, and printed each onsite personally.

●Employee Relations – Assist directors regarding policy interpretation, solution recommendation and suggest course of action. Council, advise and/or review disciplinary actions to ensure consistency. Review and/or write formal disciplinary actions such as Performance Improvement Plans. Conduct investigations and respond to Corporate HR and Upper Management. Use discretion in handling sensitive matters by maximizing interpersonal, tact/diplomacy and negotiation skills.

●Policies & Procedures – Establish and implement new and existing policies pertaining to company business (i.e., Vacation Policy, Drug and Alcohol Policy, Maternity Leave of Absence, Personal Vehicle Use, etc.)

●Benefits Administration – Conduct Benefits Open Enrollment for 6 different locations throughout Southern California. Ensure all notifications regarding benefits are distributed timely to staff and assist all employees with questions or concerns regarding all benefits related questions. Handled all communication with brokers regarding FSL; LTD; STD; 401K; Enrollments; COBRA and terminations. Coordinate daily benefit processing and oversee maintenance of employee benefit files and updating of employee payroll records. Allocate group health and dental claims experience monthly and review quarterly.

●Workers Comp Administration - Handled all injury administration with MRO and tracked all injury related leaves including modified duty.

●Leaves of Absence - Track all leaves of absence such as: FMLA; PDL; CFRA; and all personal leaves.

●Compensation – Work with Corporate HR department on job analysis and job descriptions. Investigate and recommend compensation adjustments for promotion. Assist in the coordination and administration of performance appraisal and merit review system. Input all payroll for hourly and non-exempt employees, including commission based employees. Processed all Revisions, tax changes, bonuses and special requests.

●HRIS – Oversee internal HRIS support for corporate database. Establish and maintain records. Conduct Training for Employees on Employee Self Service Programs.

●Personnel file management - Manage all personnel files and maintain compliant with local and federal law.

●Event Planning – Planned all location events such as Month End luncheons, Holiday Parties, as well as Quarterly brunch and Executive Staff Meeting Requests.

BURBANK AIRPORT 2005 – 2011 Los Angeles, CA

HR Manager

Provided HR services for a 300+ employee workforce. Responsibilities include recruitment & selection, employee relations, strategic planning, budgeting, implementation and coordination of policies and procedures, wage and salary administration, payroll and corporate initiatives, Collective Bargaining Agreement Administration, and Maintained Professional Relationships with Union Representatives, Airport Personnel and DMV of California.

●Compliance – Ensure compliance with all affirmative action, anti-discrimination and other federal/state/local laws and regulations. Develop and maintain AAP, recruitment, and other records to conform to EEO regulations. Work with internal counsel on OFCCP Audit.

●Recruiting/Hiring – Conduct all aspects of recruiting including managing requisition approval process, job postings, employment offers, relocation approvals, advertisement, pre-employment testing, new hire orientation, EEO applicant flow, recruitment files and data entry of applicant/new hire information. Prepare and analyze data to determine cost effectiveness of recruitment sources, turnover trends, cost per recruitment and other staffing and retention data as needed.

●Employee Relations – Assist managers and employees regarding policy interpretation, solution recommendation and suggested course of action. Council, advise and/or review disciplinary actions to ensure consistency and adherence to company policy. Review and/or write formal disciplinary actions including termination decision and Performance Improvement Plans.

●Benefits – Coordinate the administration of employee benefit programs, including approval of tuition reimbursement and Employee Retention bonus programs.

●Collective Bargaining Agreement – Managed location of 200+ union members. Adhered to CBA and maintained professional rapport for Union Representatives and Airport staff. Grievances and ensured protocol were properly followed.

●Drug Testing Program Administrator – Administer New hire drug screening, Accident related, Random Screening and Reasonable Suspicion Drug Screens. Conducted yearly training for Supervisor and Management staff on all areas of the drug program.

Additional Skills

Familiar with all Microsoft Programs – Intermediate to Advanced Knowledge

Bilingual - Fluent in Spanish - Read, Write and Speak

HRIS systems: CITRIX; Taleo; Kronos; Oracle; JD Edwards; ADP; Paychex Flex; One Point; I-Hire; UKG; Success Factors.

Technical - Beginner IT knowledge

Currently acquiring credits for Professional in Human Resources Certification

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