Customer Service Restaurant Manager
Resume:
AMIN MAJID
** – *** Strathcona Dr. SW, Calgary, Alberta T3H 1M3
Email: **********@*****.***
Phone (C) 403-***-****
SUMMARY
High performance Restaurant Manager/Chef (Middle Eastern Cuisine) with more than 10 years of experience as Middle Eastern cuisine chef and baker. And an outstanding customer service skills. EMPLOYMENT HISTORY
Restaurant Manager & Chef January 2014 – Present
The Desert Pita and Grill Calgary, Alberta
Address customers' complaints or concerns;
Negotiate with clients for catering or use of facilities;
Ensure health and safety regulations are followed;
Ensure that the quality of products meets established standards
Negotiate arrangements with suppliers for food and other supplies;
Follow recipes and procedures to maintain food quality and consistency;
Chop vegetables, prepare sauces and other food preparation;
Lead and train staff in preparation, cooking and following the standards for food handling;
Requisition food and kitchen supplies, and maintain records of inventory;
Restock stations and keep them clean and organized;
Inspect kitchens and food service areas;
Supervise kitchen staff and helpers;
Manage kitchen operations;
Provide excellent customer service skills;
Handle cashier machines.
Middle Eastern Chef & Baker September 2008 – January 2014 The Desert Pita and Grill Calgary, Alberta
Chef
o Follow recipes and procedures to maintain food quality and consistency o Chop vegetables, prepare sauces and other food preparation. o Cook menu items in cooperation with the rest of the kitchen staff o Lead and train staff in preparation, cooking and following the standards for food handling
Baker
o Prepare specialty dough for sweet goods, specifically Middle Eastern style sweets, including but not limited to Baklava and Kunafa.
o Preparation of a variety of desserts, pastries and other baked goods o Preparing a variety of Arabic/middle eastern sweets o Bake mixed dough and batters
o Prepare special orders
o Frost and decorate baked goods
o Operate baking machinery
Ensure that the quality of products meets established standards;
Requisition food and kitchen supplies, and maintain records of inventory;
Restock stations and keep them clean and organized; AMIN MAJID
10 – 448 Strathcona Dr. SW, Calgary, Alberta T3H 1M3 Email: **********@*****.***
Phone (C) 403-***-****
Inspect kitchens and food service areas;
Supervise kitchen staff and helpers;
Clean kitchen and work areas;
Manage kitchen operations;
Provide excellent customer service skills.
Set Decorator January 2007 – September 2008
MA_TV Media Casablanca Morocco
Selects decorations and coordinates activities of workers who decorate sets for motion picture or television production: Reads script to determine decoration requirements.
Selects furniture, draperies, pictures, lamps, and rugs for decorative quality and appearance on film.
Gives directions in placing items on set.
Examines dressed sets to ensure props and scenery do not interfere with movements of cast or view of camera.
Decorator & Accessories Assistant (Freelance) January 2006 – January 2007 Preview Media Casablanca Morocco
Handling and packing props and set dressing, hanging, hemming, and steaming curtains, and dressing areas of the set with good taste.
Responsible for large numbers of items that will be needed on the set. Salesperson / Sales Manager June 2003 – December 2006 HE & SHE Boutique Casablanca Morocco
Assist to create schedules, order supplies and write reports.
Fill in shifts when there is a call out or short staffed situations.
Solve problems and address clients’ issues and concerns.
Training new staff.
Selling products and services using solid arguments to prospective customers
Maintaining positive business relationships to ensure future sales EDUCATION
Two years of Law studies September 2001 - June 2003 University of Hassan II - Casablanca, Morocco
High School Diploma September 1998 - June 2001
Ibnou Al-Haytam High School - Casablanca, Morocco
LANGUAGES
English, French, and Arabic
POINTS OF INTEREST
Play soccer
Contact this candidate