Cristina

Mayes-Green

Experience

****-****

Property Manager • Rocky Top Apartments in Knoxville, TN 37918

Prepare, approve and submit spreadsheets with collections, annual budget, and monthly financial reports to maintain upkeep on site.

Ensure that all rent and late fees are collected, ensure ongoing tenant relation (HOA) notices, delinquencies are posted and filed.

Scheduling inspection from quarterly inspections, move-ins, move-out turns and update vendors and residential certificate of insurance.

Hire, train and supervise all on-site staff including training.

Prepare all leases, move-ins, move-outs and renewals are processed including inspections.

Entering and attaching all invoices and approved purchase orders in the system for payments and ordering supplies.

Prepare and post evictions documents for court proceedings.

Proficiency with general software, including Microsoft, excel, word and outlook.

Experience in Yardi, One-Site, App-Folio and Rent Roll.

Experience in Conventional, LHITC, and Tax Credit Properties.

Prepare for audits and processed correction.

Experience

2018–2022

Assistant Community Manager • LHP in Knoxville, TN 37819

Assist in the preparation of move-ins, move-out leases and renewals, then filing documents.

Assist in unit inspections and building inspections then file and write up results and set up vendors to repair.

Collection and process deposits for rent and vendors payments write up late notices monthly and filed inspections for residents.

Assist when manager is off site.

Knowledge of Yardi, One-Site, App-Folio and Rent Roll software.

Handle all complaints from residents etc. Submit written notices.

Prepare all late notices and evictions for court proceedings.

Great customer service, leadership and organizational skills.

Knowledge of HUD, Tax Credit and Conventional.

Prepared for audits processed corrections.

2015–2016

Property Manager • Carden Rentals in Oak Ridge, TN 37831

Conducted daily meetings with staff and assigned their duties.

Handled the marketing, posted rental and vendor payments.

Handled complaints submitted eviction and diligences notices.

Handled complaints, prepared all budget reports.

Closing ratio 100% of 10 houses 300 apartments.

Open and closed, set daily meetings with staff for turns and repairs.

2013–2015

Leasing Consultant • Lincoln Properties in Knoxville, TN 37950

Prepared move-in and move-out leases, renewals then filed. I collected rent, prepared late notices and made bank deposits.

Maintained all Fair Housing laws and upheld the company policy.

Completed, daily, weekly and monthly marketing reports, that generated leads.

The closing ratio for all 5 properties is 90%.

Excellent sales, customer service in Multifamily, Tax Credit and LIHTC Properties.

Show apartments, fill vacancies by leasing the units.

Ability to solve complaints with minimum supervision.

Knowledge of Yardi, Rent Roll, One-Site and App-Folio Software.

Education

Blair Junior College 1992-1994

Associate degree in Criminal Law

Century 21 Real Estate 1992-1995

Colorado Notary License 1996-current

C.O.S Certification. Certified Occupancy Specialist. 2022- 2022

Skills

Conventional, LIHTC and Tax Credit software programs.

One-Site, Yardi, Rent-Roll and App-Folio Software Programs.

Customer service, problem solving and multi-tasking.

Administrative, bookkeeping, marketing, budgeting.

Management, Assistant Manager with preparing and processing loans.

Knowledgeable of Microsoft Office, Word, Excel, Outlook and QuickBooks

Notary for over 20 years from the State of Colorado.

Assist with all legal notices and post payments.

Spreadsheets.

2511 S. Meridian Apt: H-202

Puyallup, WA 98373

253-***-****

ad3fbv@r.postjobfree.com

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