Professional

summary

Student with a background as a kitchen manager, demonstrating strong

skills in menu development, customer service, and staff supervision. Proven ability to manage inventory and ensure efficient food preparation. Known for implementing training programs to boost staff efficiency and quality. Ready to transfer these skills to facilitate efficient ramp operations and provide superior service. Doha Rabbaa

Ramp agent

6 Heritage Cir, Apt 3, Madison, United States, 53711 / 904-***-**** / ad3fbo@r.postjobfree.com Employment history

MAY 2023 - SEP 2023

FLORIDA

Kitchen manager, Talkin tacos

• Worked as a kitchen manager in the restaurant industry Develop and implement new menu items to attract customers and meet their dietary preferences

Collaborate with front-of-house staff to ensure smooth operations and exceptional customer service

Manage inventory and order supplies to ensure efficient operations and minimize waste

Monitor and maintain inventory of kitchen supplies to ensure smooth operations and avoid shortages

Supervise the kitchen staff and provide direction and guidance to ensure efficient and high-quality food preparation

Analyze customer feedback and sales data to identify popular menu items and make recommendations for menu changes and updates

Create and implement a training program for kitchen staff to ensure consistent quality and efficiency in food preparation

JAN 2019 - DEC 2021

FLORIDA

Server, Keke’s

Provide exceptional customer service and ensure customer satisfaction by anticipating and exceeding their needs

Provide excellent customer service by offering menu recommendations and assisting with any special requests or dietary restrictions Create a warm and welcoming environment for customers, making them feel comfortable and valued

Effectively communicate with the kitchen staff to ensure timely and accurate delivery of food orders

Upsell additional items and promote daily specials to increase sales Handle customer complaints and resolve issues promptly and professionally Maintain a clean and organized work area to ensure a safe and hygienic environment for both employees and customers

Skills Menu development Customer service

Skills Staff supervision Inventory management

Food preparation

Education

MADISON WI General, Monona grove high school

Languages French (Native) Arabic (Native)

Darija (Native)

Hobbies clothing designer and artist / painter/ portraits

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