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Human Resources Customer Service

Location:
Kannapolis, NC
Posted:
February 07, 2024

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Resume:

Swathi Kommareddy

Concord, NC 703-***-**** ad3f9d@r.postjobfree.com

SUMMARY

Outgoing, results focused individual with natural leadership assets that exemplify confidence, approachability and professionalism. Looking for a new challenge where I am able to leverage my education, skills and contribute towards organizational growth.

COMPETENCIES

Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

Excellent communication and interpersonal skills

Strong organizational and time management abilities

Attention to detail and problem-solving skills.

Familiarity with office equipment and technology

Ability to handle confidential information with discretion.

Team player with a positive attitude

PROFESSIONAL EXPERIENCE

Human Resources / Customer Service / IT Recruiter Mar 2022 – Feb 2024

Infodyne Solutions, LLC, Waxhaw, NC

Human resources planning

Job analysis and design

Maintaining work culture

Recruiting IT candidates

Processing payroll

Updating workplace policies

Maintaining employee records

Implementing performance appraisals

Office Administrator Childcare Network, Roanoke, VA Nov 2021 – Jan 2022

Manage day-to-day administrative operations, including answering phone calls, responding to emails, and maintaining office supplies.

Schedule and coordinate meetings, appointments, and conference calls for executives and staff members.

Prepare and edit documents, reports, and presentations using Microsoft Office Suite.

Maintain and update records, databases, and filing systems to ensure efficient data management.

Coordinated office events and celebrations, fostering a positive and engaging workplace culture.

Customer Service Bank of India, Hyderabad, Telangana, India Apr 2018 – Sept 2021

Accurately and efficiently processed customer transactions, including deposits, withdrawals, check cashing, and loan payments, adhering to all bank policies and procedures.

Processed financial transactions, maintained accurate records, and balanced cash drawers daily.

Assisted customers with account inquiries, resolved discrepancies, and provided guidance on various banking products.

Collaborated with team members to meet and exceed branch sales goals and customer service targets.

EDUCATION

MBA [Master of Business Administration Focus: Human Resource]

[Osmania University], [Hyderabad, Telangana, India]



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