Nancy Wilkinson

Modesto CA *****

209-***-****

ad3f91@r.postjobfree.com

Professional Summary

Over two decades of telemarketing leadership at Pro-Marketing, LLC specializing in strategic business development, sales, and robust client relations. Renowned for negotiations end empowering teams, my hands on approach have consistently forged influential partnerships with top-tier firms like Anthem Blue Cross. Expert in driving successful outcomes through exceptional communication and organizational skills.

Skills

Strong Business Development, sales, and excellent customer service

Retention of long-standing relations with clients

Managed my own portfolio of clients to ensure a high level of satisfaction and mentored and motivated my sales managers to accomplish excellent results.

Trained all personnel in effective professional phone skills and through knowledge of products.

Self-taught and highly creative

Successful in creating professional relationships with the CFO, Controller, or the HR Director for business negotiations.

Contract negotiation

Retention of Employees in a difficult environment of 20t employees

Excellent communicator verbal and written communications

Leader and a “go-getter”

Handled over 70 agencies in one year with excellent success of solid appointments.

Experience

Pro-Marketing, LLC aka New Marketing Solutions, The Call Center USA,

Owner

20 years of business

The company was focused on the group health agent in selling group health insurance, both small group and large group. All employees were taught by me in product and professional phone skills. Within a short time, my success was seen in the industry, and we handled accounts such as Anthem Blue Cross, General Agencies, Mass Mutual and many Group Health Insurance Brokers, as well as the 401K broker. The company expanded (The Call Center USA) to include training for brokers regarding, “how to land a solid appointment” and so many other areas of success on the phone. A high degree of business development, negotiations, rapport building was essential to my position. The company employed 22 personnel.

Proficient in Word, Excel and PowerPoint/Knowledge in many CRM’s

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