SENIOR CARD MANAGER

I pride myself on being presentable, professional, and approachable when engaging with clients. A strong business acumen, combined with my commitment to putting the organization I represent first, enables me to go above and beyond to ensure great customer service. I am a fast learner, able to seamlessly transition into new roles and adapt to changing environments. My dedication and hardworking nature make me an asset to any team, and I am always striving to mature and grow within my career.

CONTACT

083-***-****

ad3f8k@r.postjobfree.com

1 Mallards Close

Bishops Court

Van Riebeek Park

Kempton Park

ATTRIBUTES

Highly motivated

Career driven

Hardworking

Positive attitude

Responsible

Reliable and flexible

Dedicated and Loyal

SKILLS

Organizing and accuracy

Attentive to detail

Handle pressure

Meeting deadlines

Communication

Adaptable to changing environment

Adhering to Company principals

CURRICULUM VITAE

BONITA ELIZABETH GILMORE-WILKINS

WORK EXPERIENCE

VRA FOR TOURISTS

SENIOR CARD MANAGER

01-03-2013 (UP TO DATE)

Administer VAT refund claim payments on movable goods export from South Africa

Issuing of Master currency cards

All card related queries (telephonic, email, walk in customers), card balances, pin requests, using of Mastercard, unblocking of cards and re-issuing of expired cards

Credit card payments (Live on Nedbank IVERI back office) for South Africa and Namibia (Local and Foreign) currencies

Preparing foreign currency payment reports

Cross Checking and balancing reports and files

Creating and submitting reports in various currencies (USD, GBP, EUR and AUD)

Issuing, posting and activating Master currency cards for approved claims

Reception duties (answering phones and sorting and distribution of mail)

General Administration

Assisting Administrators with other tasks

Data Capturing

Customer support/Service

Filling

EDUCATION

Hoërskool Birchleigh

2007-2011

Grade 12

TERTIARY EDUCATION

University – Unisa

Short Course intro to Internet and

Web Design (NQF Level 5)

COMPUTER LITERACY

Microsoft:

(EXELLENT)

Excel

Word

Outlook

PowerPoint

REFERENCES

VRA FOR TOURISTS REELCO MANUFACTURING PTY LTD

206/1 Pomona road 36 Ossewa Street

Pomona Sebenza

Kempton Park Kempton Park

Contact Person: Contact Person:

Director: Mike (Based in UK) Raymond

General Manager: Monica

(011-***-**** (011-***-****

Reason for Leaving: Reason for Leaving:

SARS appointed a new Company closed down

service provider for Vat

refund claims

WORK EXPERIENCE

REELCO MANUFACTURING (PTY LTD):

RECEPTIONIST/INTERNAL SALES

01-01-2012 – 30-04-2013

Greeting Visitors and Clients

Provide excellent Customer service

Switchboard operator

Scheduling and maintaining appointments

Preparation of meetings

Invoicing

Internal Sales

Filling

Transport Logistics

Tracking and monitoring of vehicles and drivers

Data Capturing

General office duties

Wages (Time and attendance reports)

Assisting with a variety of admin duties

Perform Ad hoc duties

Contact this candidate