Giceth Murcia.

**** ** ** ******, *******, FL ***16, United States 954-***-**** ad3f8d@r.postjobfree.com Summary:

Proactive and results-driven professional with a solid track record in administrative and management roles. Experienced in business management, training, and fostering team development. Seeking a dynamic career opportunity within a thriving organization to leverage exceptional interpersonal, communication, and management abilities. Skilled in thriving within fast-paced environments, adeptly adapting to changing conditions, and proficient in multitasking while consistently meeting deadlines. Education:

TECHNICIAN IN INTERNATIONAL TRADE 2017 ASDI

HIGH SCHOOL DEGREE 2013 INTITUTO I.P. HIGH SCHOOL Professional Experience:

MARKETING ASSISTANT GA TELESIS APRIL 2022 – MARCH 2023

· Produced marketing and promotional materials, including internal communications.

· Developed and executed marketing plans and strategies.

· Maintained marketing database and provided administrative support to the marketing and sales team.

· Supported marketing executives in organizing projects and delivered promotional presentations.

· Managed expenses and reporting using Concur program. MANAGER & PROJECT LEAD A TRUE ENGLISH EXPERIENCE ACADEMY JUNE 2014 - MARCH/2022

· Led preparation of English course materials for pilots, ATCs, and aviation professionals.

· Managed staff scheduling, student records, and grades.

· Oversaw recruitment, hiring, orientations, and staff meetings.

· Developed retention strategies through surveys, interviews, and focus groups.

· Implemented promotional materials to attract new customers, achieving annual sales goals. MANAGER & PROJECT LEAD CMH SOCCER CLUB JUNE/2014 - SEPTEMBER/2017

· Networked with business owners to secure sponsorships for soccer tournaments.

· Coordinated tournament logistics, including location, payroll, awards, and sponsorships.

· Developed social media strategies, brand-building solutions, and advertising campaigns.

· Managed staff scheduling, recruitment, and training for language and teaching practices.

· Implemented retention strategies through surveys, interviews, and focus groups. Página 2

TEACHER GRADES 6-10 DIVINO NIÑO HIGH SCHOOL JANUARY/2010 – 2014

· Planned and conducted assigned classes, implementing curriculum and effective classroom management.

· Designed strategies for self-responsible and independent learning.

· Engaged students in active, hands-on, creative problem-based learning.

· Utilized technology for enhanced teaching and learning experiences. TEACHER AND DEPARTMENT CHAIR RAFAEL POMBO HIGH SCHOOL APRIL/2007 - 2010

· Led and developed the department, ensuring high standards and clear role expectations.

· Managed departmental requirements, examinations, and timetables.

· Encouraged leadership potential and idea sharing among department members. ASSISTANT TRAINING SUBWAY MIAMI OFFICE TRAINING CENTER 2005 – 2007

· Assisted in delivering franchisee training and facilitated sections of training programs.

· Supported corporate trainer in administrative tasks and operational initiatives.

· Created training and operational tools for improved customer experience and profitability.

· Developed recognition and incentives programs.

MEDICAL ASSISTANT OB (ADMINISTRATIVE) PALMETTO HOSPITAL 2004 – 2005

· Managed appointments, inquiries, and patient reception.

· Coordinated laboratory services, admissions, and insurance information. MEDICAL BILLING ASSISTANT KENDALL 2003 – 2005

· Managed medical billing processes for insurance companies and patients.

· Handled insurance claims, billing, collections, and payment information. Skills:

· Proficient in Microsoft Office Suite, Outlook.

· Leadership, coaching, and team-building.

· Office and project management skills.

· Effective logistics coordination.

· Bilingual: Proficient in Spanish and English.

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Achievements:

· Proficient in Microsoft Office Suite, Outlook.

· Subway Award: Opening 250 stores in 2 months.

· 2nd Best School: English immersion program created by me.

· Best Sales Representative: English program for pilots and air-traffic controllers.

· 1st Place: Spelling Bee Tournament.

References:

Available upon request.

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