Giceth Murcia.
**** ** ** ******, *******, FL ***16, United States 954-***-**** ************@*******.*** Summary:
Proactive and results-driven professional with a solid track record in administrative and management roles. Experienced in business management, training, and fostering team development. Seeking a dynamic career opportunity within a thriving organization to leverage exceptional interpersonal, communication, and management abilities. Skilled in thriving within fast-paced environments, adeptly adapting to changing conditions, and proficient in multitasking while consistently meeting deadlines. Education:
TECHNICIAN IN INTERNATIONAL TRADE 2017 ASDI
HIGH SCHOOL DEGREE 2013 INTITUTO I.P. HIGH SCHOOL Professional Experience:
MARKETING ASSISTANT GA TELESIS APRIL 2022 – MARCH 2023
· Produced marketing and promotional materials, including internal communications.
· Developed and executed marketing plans and strategies.
· Maintained marketing database and provided administrative support to the marketing and sales team.
· Supported marketing executives in organizing projects and delivered promotional presentations.
· Managed expenses and reporting using Concur program. MANAGER & PROJECT LEAD A TRUE ENGLISH EXPERIENCE ACADEMY JUNE 2014 - MARCH/2022
· Led preparation of English course materials for pilots, ATCs, and aviation professionals.
· Managed staff scheduling, student records, and grades.
· Oversaw recruitment, hiring, orientations, and staff meetings.
· Developed retention strategies through surveys, interviews, and focus groups.
· Implemented promotional materials to attract new customers, achieving annual sales goals. MANAGER & PROJECT LEAD CMH SOCCER CLUB JUNE/2014 - SEPTEMBER/2017
· Networked with business owners to secure sponsorships for soccer tournaments.
· Coordinated tournament logistics, including location, payroll, awards, and sponsorships.
· Developed social media strategies, brand-building solutions, and advertising campaigns.
· Managed staff scheduling, recruitment, and training for language and teaching practices.
· Implemented retention strategies through surveys, interviews, and focus groups. Página 2
TEACHER GRADES 6-10 DIVINO NIÑO HIGH SCHOOL JANUARY/2010 – 2014
· Planned and conducted assigned classes, implementing curriculum and effective classroom management.
· Designed strategies for self-responsible and independent learning.
· Engaged students in active, hands-on, creative problem-based learning.
· Utilized technology for enhanced teaching and learning experiences. TEACHER AND DEPARTMENT CHAIR RAFAEL POMBO HIGH SCHOOL APRIL/2007 - 2010
· Led and developed the department, ensuring high standards and clear role expectations.
· Managed departmental requirements, examinations, and timetables.
· Encouraged leadership potential and idea sharing among department members. ASSISTANT TRAINING SUBWAY MIAMI OFFICE TRAINING CENTER 2005 – 2007
· Assisted in delivering franchisee training and facilitated sections of training programs.
· Supported corporate trainer in administrative tasks and operational initiatives.
· Created training and operational tools for improved customer experience and profitability.
· Developed recognition and incentives programs.
MEDICAL ASSISTANT OB (ADMINISTRATIVE) PALMETTO HOSPITAL 2004 – 2005
· Managed appointments, inquiries, and patient reception.
· Coordinated laboratory services, admissions, and insurance information. MEDICAL BILLING ASSISTANT KENDALL 2003 – 2005
· Managed medical billing processes for insurance companies and patients.
· Handled insurance claims, billing, collections, and payment information. Skills:
· Proficient in Microsoft Office Suite, Outlook.
· Leadership, coaching, and team-building.
· Office and project management skills.
· Effective logistics coordination.
· Bilingual: Proficient in Spanish and English.
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Achievements:
· Proficient in Microsoft Office Suite, Outlook.
· Subway Award: Opening 250 stores in 2 months.
· 2nd Best School: English immersion program created by me.
· Best Sales Representative: English program for pilots and air-traffic controllers.
· 1st Place: Spelling Bee Tournament.
References:
Available upon request.