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Customer Service Medical Billing

Location:
Atlanta, GA
Posted:
February 07, 2024

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Resume:

Tai L. Garrett

**** ****** ** **

Atlanta, GA ***18

ad3f7o@r.postjobfree.com

404-***-****

Summary of Qualifications:

Highly dependable individual with Medical Billing and Coding experience seeking a position where I can utilize my education and customer service skills to provide exceptional patient care and assist in the growth of the office. Education:

Lincoln College of Technology, Marietta, GA 2013-2015 Associate of Applied Science Degree; Medical and Billing Coding

Skills:

● Advance Medical Billing & Coding

● CPT & ICD-9,ICD-10 & HCPCS coding

● MediSoft Applications

● Medical Terminology

● Appointment Scheduling

● HIPAA

● MS Excel

● Exemplary Customer Service

● Medicare/Medicaid Knowledge

● Insurance Claims Processing

● MS Power Point

● Medcin

● Office Administration

● MS Word

Certifications:

Activity Director (April 2019)

Medication Aide (April 2021)

Public Notary (January 2023)

Professional Experience:

Nurse Care of Buckhead, Georgia, Atlanta, GA

2022-Present

Director of Medical Records

2019-Present

Medical Records Clerk/Scanner

2011-present

Nursing Assistant/Unit Clerk/Restorative Aide/Activity Aide

● Maintain a homelike environment for the residents.

● Assist residents with bathing, dressing, hygiene, and grooming in accordance with established care plans.

● Maintain the ward neat and clean.

● Ensure the safety and well-being of the residents is maintained.

● Assist the elderly in activities of daily living.

● Provide the highest quality of service to customers at all times.

● Respect patients' rights to privacy and confidentiality.

● Maintain professional standards and procedures ensuring compliance with corporate policies and with applicable regulations.

● Fluent with Windows Microsoft Office typing 45 wpm

● Expresses very good customer service skills

● Setting up transportation with different insurance providers

● Ensures residents are set up with the necessary documents for appointments along with transportation

● Organize and lead recreational interest

● Detail medical records as it relates to the attendance and participation in individual or group activities and the change in one's condition

● Accomplishes all tasks and responsibilities of Activity Services in compliance with state licensure department, federal Medicaid and Medicare certification and other state and federal licensure and certification body rules and regulations

● Respects and maintains residents’ dignity, individuality, privacy and confidentiality, knowledgeable of Resident’s rights Peachtree Hills Place Assisted Living Community Atlanta Ga

CMA/CNA 2021-present

● Assisting Residents in Activities of Daily Living

● Companion and Friendship Service

● Assisting with light medication pass/reminders

Charter Senior Living formerly Bickford Senior Living Atlanta Ga 2015-2017

Resident Ass/CNA

● Attending to the needs of the elderly in the comfort of their own home

● Meal,Laundry,Cleaning,Assistance

● Companion and Friendship Service

● Concierge Service

Css Healthcare Jonesboro, Ga

2011-2016

Home health Aide

● Traveling to ones home to offer personal care

● Maintaining a clean home environment

● Running small errands

● Completing Documentation

Widows Home of Dayton, Ohio, Dayton, Ohio

2007-2010

Nursing Assistant

● Changed bedding, transported patient to and from doctor’s visits.

● Charted patient’s vitals & medications.

● Assisted home nurse and hospice staff with all aspects of daily care, including bathing, feeding and dressing.

● Attends to the physical appearance of the patient to include baths, hair care, oral care, and nail care.

● Turned and positioned patients.

● Assisted with feedings as needed.

● Provided the highest quality of service to customers at all times.

● Respected patients' rights to privacy and confidentiality.

● Took and recorded vital signs.

Alternate Solutions, Dayton, Ohio

2007-2010

Nurse Assistant

● Traveled from house to house assisting elderly.

● Assisted make doctor’s appointments for patients.

● Assisted with daily living activities.

● Provided the highest quality of service to customers at all times.

● Respected patients' rights to privacy and confidentiality.

● Provided medication reminders.

Mary Scott Nursing Center, Dayton, Ohio

2004-2007

Nursing Assistant

● Provided routine care to the patients.

● Filed medical records.

● Assisted elderly with daily living.

● Changed bedding, transported patient to and from doctor’s visits.

● Charted patient’s vitals & medications.

● Attended to the physical appearance of the patient to include baths, hair care, oral care, and nail care.

● Provided the highest quality of service to customers at all times.

● Respected patients' rights to privacy and confidentiality.

● Turned and positioned patients.

● Took and recorded vital signs.



Contact this candidate