Anastassia Curry

Randolph, MA *****

ad3f61@r.postjobfree.com

+1-617-***-****

I am Goal-oriented with extensive experience in dedicated customer service and patient care. Remains highly poised, positive and confident to thrive in fast-paced-centered environment. Focused on continual self-improvement to professionally represent company.

• Strong experience with leadership, managerial and operational skills in medical and service oriented environments.

• Successful patient care provider in long-term, hospice care, emergency services, and therapeutic treatment environments.

• exceptional attention to detail.

Work Experience

Personal Care Attendant

Guardian Angel Senior Services - Boston, MA

September 2017 to Present

• One on one setting, facility setting, activities of daily living, personal care, Hoyerlift, Med reminder, diabetic care, Hospice, Elderly care, Alzheimer,

Dementia, ETC…

Personal Care Attendant

Cerebral Palsy/Tempus unlimited/Masshealth - Boston, MA March 2016 to Present

• In a one on one setting patient care, activities of daily living, bathing, hoyerlift, diabetic care, med reminders, running errands, house cleaning, cooking, and any other care that client may need. Clinical Case Manager

Tempus Unlimited/Valerie Farrow - Randolph, MA

January 2019 to November 2023

• Coordinating and providing care that is safe, timely, effective, efficient, equitable, and client-centered

• Handling case assignments, draft service plans, review case progress and determine case closure

• Helping clients achieve wellness and autonomy

• Facilitate multiple care aspects (case coordination, information sharing, etc)

• Help patients make informed decisions by acting as their advocate regarding their clinical status and treatment options

• Develop effective working relations and cooperate with medical team throughout the entire case management process

• Arrange abeyances with social services, health and governmental agencies

• Take the extra mile and interact with patients to keep track of their progress and to ensure satisfaction

• Record cases information, complete accurately all necessary forms and produce statistical reports

• Promote quality and cost-effective interventions and outcomes

• Assess and address motivational and psychosocial issues

• Adhere to professional standards as outlined by protocols, rules and regulations Appointment Scheduler

Excel Orthopeadics - Woburn, MA

July 2012 to February 2014

• In a singular booth setting, with multiple lines answering system, data entry, maintaining constant communication with doctors, maintaining constant communication with patients, and striving for complete perfection of doctors schedule.

Dispatch

Action Ambulance - Wilmington, MA

February 2011 to October 2013

• Climate control call center environment, Data entry, answering calls dictating whether it’s a emergency or a non emergency pickup. Keeping constant communication with ambulance crew and keeping notes on status and position.

CSR

Focuscares/Kelly services(temp) - Woburn, MA

May 2012 to June 2012

• Call center environment scheduling appointments, Data entry, updating member file, and reading script to adhere to legal standards.

CSR

Fidelity/Eastmark(temp) - Canton, MA

January 2009 to December 2010

• Call center, performed outgoing client calls, update client records, use of script when answering questions, use of automated dialing system.

Case Manager

Healthcare Financial - Boston, MA

January 2008 to December 2009

• Performed administrative duties for SSI/MASS health team. Including not limited to, Faxing verifications, mailing applications to clients, return contact letters, updating clients’ records, requesting medical records, filling appeals on the behalf of clients, filling appeals, etc. Office/Billing Assistant

Health and Sports Rehab (externship) - Boston, MA

July 2008 to August 2008

• Assisted with medical billing processing and provide office support

• Streamlined front desk processes, reconciled denials, performed collections and maintained appointment schedules. Scanned all files and updated medical records. Secured authorizations from insurance companies for treatment approvals. Shift Manager

Supercuts - Chestnut Hill, MA

January 2005 to December 2006

• Oversaw daily salon operations, hired, trained and supervised staff, managed financials.

• Controlled inventory opened and closed store and provided payroll services and scheduling for staff. Certified Nursing Assistant/Home Health Aide

Starmed-Intellstaff (Agency) - Boston, MA

January 2000 to December 2004

• Attended to patient care activities of daily living, charting, and transporting of patients

• Reported needs to doctors, radiology technicians, and clinical assistants Education

Associates in Business/Nursing.

Bunkerhill College

January 2009 to Present

Millennium Training Institute

June 2008 to June 2008

Skills

• ICD-9-CM Coding

• Posting Payments and Adjustments

• CPT Coding

• Electronic Data Interchange

• Medical Insurance

• New client Entry and Retrieving Accounts

• HCPCS

• Medical Terminology

• HIPAA/OSHA regulations

• Office equipment and procedures

• Medi SOFT

• Insurance Claims, Billing and Processing

• Basic accounting

• Income statements

• Scheduling and General Administrative Support, MSOffice, Outlook

• CPT coding

• ICD-10

• Medical terminology

• HIPAA

• ICD-9

• Customer service

• Documentation review

• Clerical experience

• Microsoft Access

• Windows

• Shift management

• Medical records

• ICD coding

• Leadership

• Supervising experience

• Analysis skills

• Front desk

• Accounting

• Epic

• 3M

• EMR systems

• Google Docs

• Training & development

Certifications and Licenses

CNA

Driver's License

October 2022 to October 2026

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