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Housekeeping Services Guest Experience

Location:
Miami Beach, FL
Salary:
15.00 Hr
Posted:
February 07, 2024

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Resume:

JANET

FERNANDEZ

570-***-****

ad3f5p@r.postjobfree.com

CONTACT

Dedicated and hardworking

professional with experience in

housekeeping services in hotels,

hospitals, and other institutions.

Possesses an excellent eye for detail

and a strong ability to work

independently and as part of a team.

Passionate about delivering high-

quality results and ensuring an

outstanding guest experience.

CAREER OBJECTIVE

Commercial / Residental Cleaner

Kleenex Keeper, Wilkes-Barre, PA

Head Of Housekeeping Services

Split Rock Resort, Lake Harmony, PA

Housekeeper

Eagle Rock Resort, Hazle Township, PA

EXPERIENCE

August 2022 - Present

• Cleaned and restocked restroom areas with towels and toiletries. Emptied trash cans and carried full trash bags to dumpsters and outside garbage bins.

Followed infection control and universal procedures, maintaining

• sanitary environment.

• Sanitized tables and countertops with cleaning solutions. Notified supervisors of damaged equipment and hazardous conditions in rooms and lobby areas.

Dust-mopped, vacuumed, and buffed floors to maintain a clean and

• safe environment.

• Wiped down windows and mirrors with glass cleaner. Sanitized bathroom fixtures and restocked amenities according to established protocols.

April 2013 - July 2015

Inspected vacant and cleaned rooms to verify best possible

• presentation to guests.

• Scheduled and organized daily cleaning tasks for housekeeping staff. Investigated complaints about service and room cleanliness to take corrective action.

Inventoried stock to verify available supplies and equipment in

• adequate amounts.

• Trained new employees on duties and responsibilities of department. Maintained assigned areas to the highest standards of cleanliness and organization.

Advised managers, desk clerks, and admitting personnel of rooms

• ready for occupancy.

Inspected and evaluated physical condition of facilities to determine type of work required.

• Performed and assisted with cleaning duties as necessary. February 2012 - June 2014

• Delivered room service items and removed leftover waste after use. Housekeeper

Ramada Inn, Hazleton, PA

Inspected guest suites and public areas daily to ensure high standards of cleanliness

Personal Care Aide

Corrigan House, Hazleton, PA

Assisted residents in and out of bed and wheelchairs, using safe lifting and transferring techniques.

Responded to resident dining needs and assisted with feeding. Responded quickly to emergency situations and provided necessary first aid.

Assisted residents in activities of daily living to maintain health and dignity. Protected health information according to HIPAA policies and procedures. Laundered and changed bedding, towels, and linens in accordance with hotel policies.

Dust-mopped, vacuumed, and buffed floors to maintain a clean and

• safe environment.

Sanitized bathroom fixtures and restocked amenities according to established protocols.

• Washed tub and shower basins and cleaned shower curtains. Respected guest property and privacy by changing cleaning

• schedules and returning misplaced items.

January 2010 - April 2011

SKILLS

• Quality Control Guidelines

• Guest Amenity Replenishment

• Chemical Handling

• Health and Safety Compliance

• Company Quality Standards

LANGUAGES

Spanish

Native Language

Advanced

References available upon request

REFERENCES



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